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Alibris UK Reviews Summary
Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Quick and easy to use site. Books are low priced and all I've ever received have been in good condition
The only thing spoiling thing for me is the cost of postage!
I placed an order for a book. Then it was cancelled. I placed an order with a different vendor for the same book. Then it was cancelled. I have just placed a third order for the same book. We'll see what happens.
The website seems straight forward thankyou. I admit it is not clear if the book
Is new or used " in new condition " I am hoping for delivery in time for Christmas as this is a gift.
Your cookies, probably, ate a book I was minded to buy
I put it in the basket, logged in and was then told it was in another basket
My original order, which you accepted, has now been cancelled. Not good enough - do you have no knowledge of whether you actually have the items you sell?
No opt out of cookies - very poor. Why do you need me to write more?
Good ta had what i wanted cheap! Had what i wanted cheap! Had what i wanted cheap! Had what i wanted cheap! Had what i wanted cheap!
Great had what i wanted and good price had what i wanted and good price had what i wanted and good price
Easy shopping experience, I found Alibris when studying and have continued to use this site, I find every book I've looked for at great prices.
Love Alibris for any text books whilst studying you saved me a fortune during COVID when I didn't have access to a library!
I have paid for an item that you cannot provide. My credit card has been charged twice for the same transaction.
Process isn't as smooth as it could be. I am sure I do not need to write a featured review. Having to submit so many characters could put many off buying
Got rather tied up in all the info entering I shall be able to write more once I receive the book
I would like to have Express Shipping options and more specifics about when the item will be delivered. 3-14 days as an estimate really isn't helpful.
I had to guess how to "continue" in the checkout process -- finally found it by accident, after quite a lot of frustration.
I keep clicking "continue checkout," and nothing happens.
The website is easy to use and the payment went smoothly. I was able to locate the books I wanted and choose a price that suited my budget. An excellent experience.
It was a good experience. It was rapid and smooth payment was easy and the process was very smooth.
I had to place this order twice. The first time I got stuck on a page that showed me 2 different addresses. When I tried to continue, I kept getting the same page - until I simply blew away the browser and tried again. The second time I was able to place the order. (I think I did see the address page again, but this time I got past it; unfortunately at this point I don't remember the details.)
Kept freezing - I needed to update my bank can, however the site seemed unable to remind me of this an kept becoming unresponsive with no explantation
Good good good good good good good good good good good good good good good!
Certain difficulty in inputting a card number. Says Visa, which my card is (maybe Visa Debit is not accepted?) but only accept Mastercard.
Great site to browse and very easy to order any book you may want to.
I updated the quantity to 2 and then clicked place my order, and it only ordered 1. Now I have to waste another £4 shipping. Cheap trick.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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