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Alibris UK

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Alibris UK Reviews Summary

Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.

This summary is generated by AI, based on text from customer reviews

value
4
shipping
3
quality
3
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GB
1 review
0 helpful votes
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Very quick and efficient, a pleasure to use. Remembered my details accurately.

Date of experience: March 15, 2025
GB
1 review
0 helpful votes
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Very user friendly
March 25, 2025

Very user friendly. Competitive prices; often cheaper in comparison to other online book sellers.

Date of experience: March 15, 2025
GB
1 review
0 helpful votes
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I can get books from here that are hard to find elsewhere. I like used books.

Date of experience: March 15, 2025
GB
1 review
0 helpful votes
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It was efficient and easy
March 24, 2025

It was efficient and easy. Only problem was with the bank, not your fault. Thanks

Date of experience: March 13, 2025
GB
1 review
0 helpful votes
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Reliable and efficient and I can always find something I like.

Date of experience: March 13, 2025

Well Done Alibris
October 15, 2024
Previous review

Well Done Alibris. I always go to Alibris first for their efficient service.

Date of experience: October 5, 2024
Portugal
1 review
0 helpful votes
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I did not find a place where to write the company's VAT and I need that information for tax purposes.

Date of experience: March 13, 2025
New Zealand
1 review
0 helpful votes
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Very helpful web site easy to use
March 23, 2025

Very helpful web site easy to use. Nothing more to say at the moment

Date of experience: March 12, 2025
GB
1 review
0 helpful votes
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Excellent!
March 22, 2025

Excellent! Bought a book - hope its a good one - what more can I say?

Date of experience: March 12, 2025
Jersey
1 review
0 helpful votes
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You have books I cannot find elsewhere. I am so pleased I shall be sharing your website with family and friends who, like me, love to read.

Date of experience: March 11, 2025
Austria
2 reviews
0 helpful votes
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There was a problem with the shipping on a previous order which was then immediately refunded. The company was kind and relatively efficient. Thank you!

Date of experience: March 10, 2025
GB
1 review
0 helpful votes
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Easy to use the site and efficient mail out
March 20, 2025
Updated review

Easy to use the site and efficient mail out. What's not to like?

Date of experience: March 10, 2025

Postage expensive...
July 24, 2024
Previous review

Postage expensive...it just is...have you thought of using couriers and dropboxes...it is much cheaper.

Date of experience: July 14, 2024
GB
1 review
0 helpful votes
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Easy ordering process and I was able to buy the book I was looking for

Date of experience: March 10, 2025
GB
1 review
0 helpful votes
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Very straight forward and easy to order. Thank you. Goodnight.

Date of experience: March 9, 2025
GB
1 review
0 helpful votes
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Best second hand online bookshop always find what I want even out of print

Date of experience: March 9, 2025
GB
1 review
0 helpful votes
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Very straight forward site to use, found the book, popped my details in so I could buy it, no drama happy camper! #boom!

Date of experience: March 7, 2025
GB
1 review
0 helpful votes
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Pleased to find this book, thank you God blesses, faithfully

Date of experience: March 6, 2025

Surprised to asked for the credit details because they are in the account.
God wishes for Eastertide, faithfully Timothy

Date of experience: May 1, 2024
GB
1 review
0 helpful votes
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Thank you!
March 15, 2025
Updated review

Thank you! Great Experience. It was straightforward the user-friendly interfaces make the whole experience awesome!

Date of experience: March 5, 2025

Smooth transaction!
September 11, 2024
Previous review

Smooth transaction! The experience was pleasant and hassle free.
Thanks

Date of experience: September 1, 2024
GB
1 review
0 helpful votes
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Found what I was looking for quickly - so good to use - will be back

Date of experience: March 5, 2025
GB
1 review
0 helpful votes
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Failure of card processing
March 13, 2025

Failure of card processing. You wanted a quick message? 123

Date of experience: March 3, 2025
France
1 review
0 helpful votes
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The site was very easy to use...
March 13, 2025

The site was very easy to use...I purchaed the book in less than a minute

Date of experience: March 3, 2025