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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Easy to access & order - have needed to chase up a couple of suppliers in the past but always received ny order in good shape
Easy to use, good search engine for isbn code. Many options for the book I needed
Good selection of books and good prices but cookies and the cart don't always work.
Fast n easy to use unlike the 50 character I'm asked for to submit
A very useful site that has enabled me to find the exact book I wanted
Efficient and easy to use with a very good choice of suppliers
I have had a lot of trouble with this purchase. I've spent over three hours on it, with MUCH AGGRO! Your payment screen would not accept my "Card Details". Eventually, I discovered that my own bank had blocked use of my debit card on the grounds that there was something insecure about your bank account, which I believe to be stupid, and I told them so. This problem would have been averted if the wording on your payment screen to cover this kind of event were to be changed to something like "Your bank is refusing payment". This would be true. To say that my card details were not acceptable is completely misleading, as the details that I put in were entirely correct. So I was led to believe that I was making a mistake in putting these details in, which in reality was not the case. As things were, I wrote to your Helpline, but received a completely irrelevant response, and when I wrote again, I received no reply. I also wrote to the Seller, and THEY did not reply either. So, altogether, I have felt very hot under the collar. I think that I have now just about managed to buy this book. So here's hoping that I'm right.
Yours Sincerely, Andrew White
Found the books i wanted. Hurray. Glad to be told I didn't have an account rather than be left in the dark. Have now registered.
Very useful place to find intersting books
This site is very easy to use and understand and to navigate.
Straight forward thank you I have used alibris for many yeats and have always found it very good.
Easy website to navigate.thank you. The book was written by my late cousin and I wished to get a copy for a lady who cared for him in his late life.
Alibris - one of the BEST book suppliers around amongst many who are determined that physical bools are NOT a thing of the past
Always great to get books from - a good find on Bookfinder - highly affordable
I am very pleased with the reasonable price charged for the item, and the reasonable postage cost. Thank you.
Credit/debit card handling is inflexible and error reporting is limited when a card cannot be processed.
Use of dark patterns means that I got signed up for the newsletter because I forgot to explicitly uncheck the box for signing up.
Efficient as ever. I have used Alibris for many years and hope to continue to do so
This website is easy to use and the choice of books is enormous
Easy to order and excellent range of stock in my areas of interest.
Excellent service as always. Rapidly able to establish that my item was in stock. Several different purchase options. Reasonable prices.
Found a book I was looking for. Easy to use site. Will use again.
Easy to use to find what I want, when unavailable elsewhere!

