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Alibris enjoys a strong reputation among customers for its extensive selection of books, particularly rare and antiquarian titles, coupled with competitive pricing and reliable service. Many users appreciate the straightforward pricing structure and flat-rate shipping, which enhance their shopping experience. However, some concerns have been raised regarding the checkout process, including difficulties in changing shipping addresses and the requirement for lengthy reviews, which can be frustrating. Overall, while customers express high satisfaction with the platform's offerings, there is room for improvement in user interface and customer support aspects.
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Siempre se encuentran libros muy bien de precio
Always a pleasure to check out my book requirements on alibris before looking anywhere else!
I love being able to support businesses that resell books
Very quick and easy to find out what you are looking for and fill in your details
I found the book I wanted at a good price and ordering was easy.
I had to problems updating my shipping address and entering my card details, it was frustrating
The book ordered shipps from the USA, to my address in the USA, but international shipping costs were calculated. I could not find any way to change the shipping costs to domestic.
Nice and simple for an old rocker with absolutely no modern technology experience. Very quick and easy to follow
Not sure what I'm looking for sometimes. A few more suggestions might be more helpful. I guess there are limits to what you can do. I would prefer not to be shown books from the US. I almost always prefer to buy in the UK only
As usual - shopping for used books at alibris is clear, simple, straight-forward - with choices and book conditions adequately described.
Sit just wasn't working at all earlier. Finally placed my order name after umteen mistakes in filling in credit card details (some of which mine btw). Anyway 2 stars just so someone knows the website was down earlier and it did impact people.

