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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Muy confiable y tienes el mundo a disposición, siempre tienes muchas alternativas para elegir y los proveedores son muy confiables.
Es el mejor portal que utilizo.
Saludos
Impressed with the product quality and the shipment time was on the spot. Excellent products and service. I received the products in very good conditions
This is the first time that i make order with Alibaba. And the supplier was very helpful. Take for sure that i will continue to use Alibaba.
- easy to order, make payment, and receive shipment. Tracking of shipment was a little difficult but in the end we got it on time and the product was excellent.
As a first timer, I was so skeptical about on line business. The idea of parting with my money before the service sent quivers down my spinal cord. Thanks to My Alibaba for an excellent, professional and reliable service. They gave me a long lasting life time impression.
I received the samples quick and in good conditions. The service is very good.
Will do a bigger order, because samples are absolutely nice.
I am having very good experiences with all the providers and with the platform, in general. Grateful
The communication through supplier was wonderful, ensuring that I received an excellent product! All the details of ordering a product overseas was done by Alibaba, which was wonderful as a first time buyer!
I've been working with this supplier for 2 years, they've always done a good job. They are very willing to customize the products for you and add/remove features.
Compra con total garantía. Un catalogo de productos muy amplio con información detallada. Muy fácil de contactar con los vendedores y de negociar los mejores precios.
I was happy with the packaging of the products. The staffs answer my questions and are careful to know my country power supply and send me the right stuff.
Excellent website, and easy to cumunicate with suppliers through this marketplace,
Chosen right companies in thier website, definitely I will recommend Alibaba
Great product, Excellent service, Superb communication! Although we're still in the process of finalizing all my orders for my ecommerce business, I am so relieved that I am working with such a great seller! My Agent, Cassiel is fantastic! She never gets tired of my inquiries, requests for my logos, etc... I would definitely keep this seller & recommend their services & products!
The product was worth the money that I paid for it--- - It lacks the power to plow through the bulky hair ----It did well on close cut fades
Excellent products and service. I received the products in very good conditions, they customized my order just like I wanted
Excellent products and service. I received the products in very good conditions, they customized my order just like I wanted. The customer service was exceptional. Abby helped me so much during all the process, answered back really quick, and gave me solutions for all my enquiries. I highly recommend this company and will definitely buy with them again.
Alibaba makes everything easier for us to order! Very fast and easy to navigate. I will order more soon! Thank you!
Amazing great quality headphones.
I kept a pair for myself.
Great product.
And the battery lasts for my whole 10-12 hr forshifts. Great call quality
Alibaba provided me a fast and simple way to communicate with other businesses in other countries. I love the service Alibaba provides! Most of all I love the product I received! Thank you Alibaba for a job well done!
Great service and support. Quick responses and very politely handle the requirements. Would like to work again
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

