AlibabaReviews 13,223

The Seller was very helpful.The most important thing is the protection of buyers!. Keep up the good work.

I am a North American company. The time is different. He is very and willing to help me deal with my problems. Very patient and worthy of use.

Alibaba approved the refund as the supplier sent different good quality, Alibaba always tried to protect the Chinese supplier although I did the order through Trade Assurance & the inspection report showed the poor quality of the goods. Alibaba agreed t send the refund & confirmed that they will send the money back to although the refund was less than 50% of the goods value. 2 months passed & they didn't send the money, they keep giving false promises & false documents that they refund the money to My bank. I advised everyone to know that

Beautiful products only thing I didn't like was how long the shipping took. The supplier was nice, I just didnt like how long it took to receive the products.

From our experience of our dispute with the Yangtze Solar we can say surely that Alibaba.com does not investigate all proofs closely. Alibaba prioritizes supplier's interest and offered nothing or less than half of money that supplier had to give back.

Excellent product and very good communication with Jerry. Shipping on time and good tracking of packages.

Very easy to do business with. Navigating the menus is simple. Searching for suitable products on the website could not be simpler. Easy to find trusted and reliable suppliers.

I am novelty supplier in Thailand. I am happy with Alibaba platform for searching suppliers. Price is good with easy payment method and options. If you are looking for new suppliers, Alibaba is your top choice.

Todo lo bueno que se fabrica en china se vende por Alibaba, la proteccion de datos, de la mercaderia, sobre reembolsos y la seriedad del sitio, hacen de esta empresa que sea lider en el mercado.

Hi there I have purchased ebike from Alibaba application.and the company called Dongguan Chuangen Technology Co., Ltd. And my agent was "Helen CAO"
The company is not trustworthy, the shipping says on Alibaba sea freight. And my agent says shipping via train. From China. And she approved my ebike as received? And I haven't received it** So now I'm desputing with PayPal to get hold of them! I hope! So beware even on Alibaba says trustworthy but is not it could be fakes company in China! Likes this one try to scam any of you. Like me very bad experience. Now more the 60 days and I haven't received my ebike. She keeps saying is almost in Europe! What such lie.

I am happy yo buy from Alibaba. As i did find good supplires and good products. Please keep your good service

I will contract with them to make shoes for me. Amazing job done well. I will recommend for others to work with this company

I had doubts about how the product would arrive but everything was fine with the delivery time and product

I appreciate it for several reasons!
1. poor work of the messenger (chat and messages) often messages are not displayed, but a notification has come! It also takes a very long time to load an hour of messages both on the phone and on the desktop computer.
2. There is no way to complain about the seller (or this option is located in a hard-to-reach place) MAKE MORE AVAILABLE "create a complaint about the seller". + to have such an opportunity in the chat of correspondence. Sellers sometimes ignore specific questions about the product, their price or quantity (I can provide evidence if necessary)

I placed an order on Alibaba for a printhead costing $1000, plus $30 of express shipping, plus $30.80 for some processing fee, being the total for the order $1060. 80. Then, a few hours after I had made a payment for the order, I received a message from the seller telling me that I had to pay an additional $470 for the order, or I could, otherwise, place a cancellation. So, before I placed the order's cancellation, I was reassured by an Alibaba representative and by the seller that I would receive my full refund of $1060. 80, and I proceeded to place the cancellation Then, for my surprise, I only received $1030 on my refund, and after spending days following and jumping all the hoops from Alibaba.com, they have gotten to the decision not to refund the $30.80, in violation of their word and reassurance of issuing a full refund before I cancelled the order. After all, I did not cause the transaction to be cancelled.

The quality of this all-terrain tracked dumper is very good. Feels very good after using it for a while. It is especially suitable for my workplace. I am really happy to buy the right machine.

Nice job guys. Better than Amazon!
Why buy from a cheater like Amazon when we have Alibaba that does everything better.
You can relax knowing Alibaba and sources have everything under control.

I'm very happy that I've found Alibaba.
There are many great quality products and suppliers to choose from.
My customers love the reusable, eco aware products that I've bought from companies through Alibaba.