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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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I am very happy with the service and products that were provided. It was professional and I'm very happy to do business with them. I look forward to place future orders from this supplier.
The product i found good as per the photo but quality how long lasting not sure about it. Once I will use it and let us know.
This my second purchase of the same item and the Seller/Company is easy to deal with. Product is of high quality. Fast Shipping.
I can easily look for the products and fast order turned out! Good customer service!
Highly recommended!
Alibaba is a godsend so much selection and very efficient sales service with security. Thank You very much!
Everything from start, to find products, talk to the suppliers, order process, payments and delivery was perfect!
Alibaba has been an excellent experience.
After submitting my request I quickly had many responses to choose from.
Alibaba is the perfect place to find the supplier that meets your requirements.
Much appreciated for the service i receivd and i will keep working with alibaba really the services provided by alibaba are good even much more.
Thnks
It's great. I really liked the material and they sent me gifts thank you very much from Ecuador. They helped me in everything, very easy to buy and I feel safe
Very nice watch, fantastic service. I can't wait to see my new order watches!
There will be more order in the future!
Everything I looking for are here. Thank you so much for alibaba. Also very good systems.
I hope to place more order with suppliers here for what I want more.
So far things arrive in a week. Pretty amazing from China mainland to Florida. We are just purchasing sample materials right now. Obviously containers are gonna take longer:-)
This was my first time purchasing anything on Alibaba. I was very worried about not getting my items or having them be something completely different than what I ordered. When I received my order it was more than I had hoped for. I definitely will be using Alibaba again in the very near future.
We received a great deal on products from Alibaba. Mugs with our logo laser imprinted. Very nice product
Great service, all as expected.
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This supplier has gorgeous high quality selvedge denim fabrics, they have a super wide offer of fresh styles, very difficoult to find even here in Italy, and also they are always fast in comunications and always available to solve problems.
We are very satisfied and we highly recommend this company!
Excellent choice. Satisfied with the product, satisfied with the quality and price. Everything's fine.
I have used Alibaba.com twice now. I am a new business and Alibaba.com has been a valuable resource for doing business overseas. They make buying products very easy and stress free. The vendors are reliable and professional. I am very happy I found Alibaba.com to work with.
EVERYTHING WENT SMOOTH AND PERFECT WITH BOTH THE SELLER AND ALIBABA. I WILL DO BUSINESS AGAIN WITH BOTH. THANK YOU
Muy buena la experiencia.
Gracias
Este producto es excelente se puede comprar y los servicios del provedor son muy buenos.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

