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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Jack was great got the order processed and kept me updated all the time. Delivered as I requested...
Will buy again
I have found several good products and suppliers and hope to continue for a long time coming.
This supplier was communicative and really willing to help with ideas and best products for us.
We manage to decide in a easy to ship and fancy vase for your customers
Is very easy to use and the range of suppliers that can be found in the site is vast. I also make it easy to comunicate with the suppliers
Alibaba is a very professional site and I recommend it to everyone! Very trustworthy site. Its very easy to buy something and the communication with suppliers is very easy and very good.
Excellent fournisseur, livraison rapide, qualité du produit au top, je recommande ce vendeur très professionnel, a bientôt pour de nouvelle commande
Aditionally tax for 37,81 euros
Aditionally tax for 37,81 euros
Aditionally tax for 37,81 euros
Aditionally tax for 37,81 euros
GOOD PLACE TO DO BUSINESS WITH WOULD BUY FROM THEN AGAIN HAVE HAD GOOD LUCK USING ALIBABA TO BUY FROM CHINA
En todos los pedidos que he realizado ha sido excelente todo a tiempo y de calidad... ademas todoslos vendedores entendidos en su venta
100% happy with the trade. Great guaranties. For sure will buy next time. When trade using Alibaba you get Trade insurance with money back warranty so no worries if product differs from description.
The experience in Alibaba is very comforting because you can talk directly with the sellers and coordinate the total price with the shipment of the product at once, I am very satisfied
We did business and it worked fine. Communication was easy and direct. Always again. We are fairly new to this site and we love it from the beginning on. We feel very good by using this service. We also like the protection of Alibaba and help if needed. Therefore we recommend the service and will for sure use it many times. Alexander
Very easy to work with. Item was delivered with no extra fees. Looking forward to an ongoing relationship.
Very convenient and easy to navigate through product listing. The suppliers are professional and eager to answer my questions.
Finding great suppliers and building long term relationships. Alibaba has been great so far...
Alibaba je naozaj výborná firma na obchod z Čínou. Je to viac bezpečnejšie pre obe strany. Komunikácia a prehľadnosť objednávky je vynikajúca. Ďakujem
Very happy with my flower wall frame. The whole experience was handled effortlessly and professional. Thank you I will be a repeat customer
Thank you and hope to trade more on this site in future. Others should trust this site by also making sure that there business is protected by alibaba trade assurance.
Все нормально. Шли месяц. Детали на вид нормальные. Но еще не монтировал.
Все нормально. Шли месяц. Детали на вид нормальные. Но еще не монтировал.
Все нормально. Шли месяц. Детали на вид нормальные. Но еще не монтировал.
Все нормально. Шли месяц. Детали на вид нормальные. Но еще не монтировал.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

