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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Supplier was very helpful while i was placing my order im new and they helped me through it step by step now this was my 3rd time ordering from them always on time thank you!
Satisfactory and will do business again and tell friends to order
Great experience, with a vast selection of suppliers to choose from
Sales representative is so accommodating and she will help you step by step. Will give you instructions and information about the product. She is nice.
She was rapidly and professional, very patient with customers and looking always to satisfy the customer inquiries
I had a minor delivery damage problem with some batteries from a Chinese company. It was not their fault, but the Trade Assurance process worked well to mediate between myself and the supplier. It was simple, logical and transparent and gave me confidence when buying an expensive item. I was compensated appropriately and in good time.
First time experience was very good. No issues. Very comfortable working with Alibaba and their vendors.
Everything was done according to the agreement, delivery and quality are excellent
Большое Вам спасибо, мы всем остались довольны.
Будем в будущем точно заказывать вновь.
Impressive! Great product, great quality, really over the expectations. I fully recommend this company, they really send your dream. I will surely buy again in next weeks from them. FULL rating 100/100. Thank you!
Good service able to relate all the specs... tested tracker watches working as accordingly to the manual...
The package arrived on time. The service was very good. And the product has good quality. I recommend this supplier. Big thank you to Majin
I sercah Alibaba, and find a good supplier, it's called Coditeck.
They provide me very good products with very reasonable price.
It's about Thermal Transfer Ribbon and Priner, Scanner, Wash care label. Company.
Their website is www.coditeck.com, email: *******@coditeck.com
If you told them that you find them on sitejabber, then they will give you special discount.
Grate experience, Alibaba well monitor all the way to the transaction...
I love these towels! I purchased these towels thinking they were regular dish towel size. A lot larger than a regular dish cloth and they are amazing! We have been programmed to always have a larger dish towel for drying dishes, hands, etc but these towels work great. They are thick, well made and versatile. I haven't noticed any problem with them not absorbing up the water on my dishes or hands. I am sold on this product. I will be buying them again and again in the future!
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

