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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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This supplier really made our life easier.
From quotation to shipment to payment.
We really recommend this supplier to those who prepare convenience service.
Thanks.
Great communication. Seller sent my sample very fast. It was what I expected.
Conform to the description.
It's a noname sdcard, CID was good.
Delivery took 3 weeks from China to France.
I recommend this seller.
The supplier quickly responded to my emails.
Delivery was very quick and items arrived in excellent condition
Very user-friendly and not hard to go-around the system.
Came quickly and was more than i expected. Everything about this product is what i wanted it to be
Very happy with the product delivery could had been faster but everything is good
The transaction was smooth and the source was very reliable. I definitely will use this site again.
High quality product, a replica of the original and a special thanks to Mr. Owen, who communicated with him because he is a very honest and helpful person and helped me a lot in every detail I advise all customers to deal with him God take care of you
Thank you
Shenouda
- commande: prise en compte très rapide
- réponse correcte apportée au produit commandé: lancement de la fabrication d'un échantillon
- livraison très rapide par DHL Express
- compte tenu de la fabrication du produit, la livraison du produit en 15 jours ouvrables est très correcte
Despite my very high skepticism. I made my first purchase from a supplier on alibaba and I must confess that the platform is very easy to use and I am very comfortable dealing in large quantities.
A decir verdad todo resultó bien, y quedé satisfecho con la atención y los productos.
Muito satisfeito com minha compra, produto maravilhoso e chegou muito rapido
Muy satisfecho con el servicio
Radios y eficaces
Espero y sigan asi con sus servicios
5 estrellas
Alibaba is a complete waste of time when you have a problem. They take a fee for what you buy but do not even bother to respond when you have an issue. The help system is dreadful and it sends you round and round in circles, making it impossible to contact a person. I eventually different ways of trying to contact a person at Alibaba and not once did I get a response.
Very pleased with the product, but the communication link/messaging with suppliers was cumbersome.
Made an order, through alibaba.com to the seller
Your supplier Shandong Aobo Bearing Co., Ltd.
I received the order quickly and quality + gift!
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

