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Alibaba

4.0

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Alibaba Reviews Summary

The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,333
value
1,312
shipping
1,306
returns
770
quality
1,285
This company does not typically respond to reviews

Instant Feedback

202 reviews

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Philippines
1 review
0 helpful votes
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THEY KNOW WHAT THEY ARE SELLING
October 15, 2019

This supplier really made our life easier.
From quotation to shipment to payment.
We really recommend this supplier to those who prepare convenience service.
Thanks.

Date of experience: October 15, 2019
Australia
1 review
0 helpful votes
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Sample
October 15, 2019

Great communication. Seller sent my sample very fast. It was what I expected.

Date of experience: October 15, 2019
France
1 review
0 helpful votes
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All is fine
October 15, 2019

Conform to the description.
It's a noname sdcard, CID was good.
Delivery took 3 weeks from China to France.
I recommend this seller.

Date of experience: October 15, 2019
New Zealand
1 review
0 helpful votes
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Review on supplier and delivery
October 15, 2019

The supplier quickly responded to my emails.
Delivery was very quick and items arrived in excellent condition

Date of experience: October 14, 2019
Malaysia
1 review
0 helpful votes
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Good system
October 15, 2019

Very user-friendly and not hard to go-around the system.

Date of experience: October 14, 2019
California
1 review
0 helpful votes
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Happy
October 15, 2019

Came quickly and was more than i expected. Everything about this product is what i wanted it to be

Date of experience: October 14, 2019
New York
2 reviews
0 helpful votes
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9mill is happy with product
October 15, 2019

Very happy with the product delivery could had been faster but everything is good

Date of experience: October 14, 2019
Canada
1 review
0 helpful votes
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Black Panther Statue
October 15, 2019

The transaction was smooth and the source was very reliable. I definitely will use this site again.

Date of experience: October 14, 2019
Colorado
1 review
0 helpful votes
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Crypto Poker Chips
October 15, 2019

Great service and very helpful and responsive. 5 stars!

Date of experience: October 14, 2019
Egypt
1 review
0 helpful votes
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Helpful person
October 14, 2019

High quality product, a replica of the original and a special thanks to Mr. Owen, who communicated with him because he is a very honest and helpful person and helped me a lot in every detail I advise all customers to deal with him God take care of you
Thank you
Shenouda

Date of experience: October 14, 2019
France
1 review
0 helpful votes
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- commande: prise en compte très rapide
- réponse correcte apportée au produit commandé: lancement de la fabrication d'un échantillon
- livraison très rapide par DHL Express
- compte tenu de la fabrication du produit, la livraison du produit en 15 jours ouvrables est très correcte

Date of experience: October 14, 2019
California
1 review
0 helpful votes
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5 stars
October 14, 2019

5 stars. Easy and secure to order. Will be ordering and reordering in the future

Date of experience: October 14, 2019
Nigeria
1 review
0 helpful votes
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Buying from Alibaba
October 14, 2019

Despite my very high skepticism. I made my first purchase from a supplier on alibaba and I must confess that the platform is very easy to use and I am very comfortable dealing in large quantities.

Date of experience: October 14, 2019
Mozambique
1 review
0 helpful votes
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Legal
October 14, 2019

Delayed but arrived as I expected. Must improve in communication and professionalism.

Date of experience: October 14, 2019
Peru
1 review
0 helpful votes
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Primera vez
October 14, 2019

A decir verdad todo resultó bien, y quedé satisfecho con la atención y los productos.

Date of experience: October 14, 2019
Brazil
1 review
0 helpful votes
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Muito satisfeito com minha compra, produto maravilhoso e chegou muito rapido

Date of experience: October 14, 2019
Colombia
1 review
0 helpful votes
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Excelente servicio
October 14, 2019

Muy satisfecho con el servicio

Radios y eficaces
Espero y sigan asi con sus servicios

5 estrellas

Date of experience: October 14, 2019
GB
1 review
0 helpful votes
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Alibaba is a complete waste of time when you have a problem. They take a fee for what you buy but do not even bother to respond when you have an issue. The help system is dreadful and it sends you round and round in circles, making it impossible to contact a person. I eventually different ways of trying to contact a person at Alibaba and not once did I get a response.

Date of experience: October 14, 2019
California
1 review
0 helpful votes
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Human interface
October 14, 2019

Very pleased with the product, but the communication link/messaging with suppliers was cumbersome.

Date of experience: October 14, 2019
RU
1 review
0 helpful votes
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Made an order, through alibaba.com to the seller
Your supplier Shandong Aobo Bearing Co., Ltd.

I received the order quickly and quality + gift!

Date of experience: October 14, 2019

From the business

Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.


alibaba.com
Founded in 1999
Hangzhou, ZJ, China
+2086
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