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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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NOTHING TO COMPLAIN ABOUT.
EVERYTHING WAS JUST FINE.
RECOMMEND BOTH THE BUYER AND THE ALIBABA TRADING PLATFORM.
As this was my first time using Alibaba I was overall very happy with the service and the product that I purchased. My only feed back would be when it comes to payment I was a little un certain what to do at this point and it would have been good to have someone to talk to at the time of the transaction as it was a large amount of money to put down on a deposit, but otherwise highly recommend.
Unless the coins are cleared stamped "COPY" on the reverse. The laws don't cover copies of foreign coins.
The quality is good, but very less memory and so many hidden charges, that actual price is double, like sirim permit and custem duty for individual buyer from academia.
This purchase was an exam to observe the work of the manufacturer and ALIBABA, I feel satisfied with the experience gained, it will help me a lot for future purchases to the Republic of China. Congratulations to ALIBABA, as a buyer I felt very well and with great security for its follow-up to be able to make a purchase from a new supplier in China. Thank you
Excelente servicio del vendedor y trato rápido todo de alta calidad e identico en las fotos llega rápido vendedor amable y fácil de comunicar
First time buyer from USA. Never purchased anything from overseas before. A million questions and little errors on our part, but Alibaba was there to help along with the supplier. Could have been a very bad experience. Great job!
The sales manager is very professional.
The quality of samples is great.
Fast delivery. Awesome.
It was a great experience to purchase on Alibaba, the supplier is trustworthy, and the quality of the products is satisfying.
OUR GOODS ARE ACCEPTED WITH GOOD AND RIGHT TIME
I AM SATISFIED SHOPPING IN ALIBABA
FOR THE NEXT I WILL TRY TO TRADE ON ALIBABA
I was worried at first but once I received the product I was very please. The quality of the engraving of my clients logo looked wonderful. I will be ordering more items in the future.
Like to use trust assurance, it is great service and I'm happy to use it.
Thank you alibaba and charlie
Nice service, very recommended product, excellent quality, on time!
SERVICIO DE PRIMERA CATEGORÍA, SISTEMA AMIGABLE, SENCILLO
The product which I wanted is hard to can obtain cheaply by all means.
Great!
Everything was according to what I agreed with the seller.
I am feeling very comfortable with your service
Y muy buena calidad los productos los recomiendo, profesionalmente
My experience is good so far.
Hope that the real trade will be a good experience.
Thank you
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

