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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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It is a simple, practical, complete, easy to use platform and a great opportunity to do business, for this and more, thanks ALIBABA.
Without a doubt the services provided by Alibaba are one of the best, I had a certain doubt, but it turned out to be spectacular. I'll continue my business on this page
A great first time experience. Thank you for a great experience. I will definitely order from Alibaba again.
Excelente vendedor, siempre atento a todas las dudas y sin problema respondiendo todas dudas, envio y entrega en tiempo y forma vendedor recomendado
Safe Trading to the buyer also Alibaba gives support till goods are arrived also in ordering and safe payment processing.
Alibaba is a great link between buyers and factories!
Very good prices decreasing for items x10 x100 x1000.
This was the easiest supplier i have managed to deal with, was prompt, accurate and delivered exactly what was asked, i will be doing more business with this company.
It's my fourth time I buy products from Alibaba in China for my business and I'm quite satisfied with the service, quick answer when you have a question, crazy prices, and attended quality I need to work with.
I just wish the packages had less plastic and more recycled paper to wrap the products in!
popsockets in white and black
I prefer Alibaba to Amazon.:-) I have to submit at least 100 characters so I'm now up to 94 and need just 6 more.
It was my first time ordering from Alibaba, the experience was awesome. Its the best online site (service, quality, everything) I will definitely order everything here :): ):)thanks Alibaba
My order arrived, even with a problem caused by delay between customs and transport to the Azores islands. The supplier was excellent in indicating how to verify and solve the problem.
Excellent supplier performance. I recommend this provider. Super!
I am extremely impressed with this product. I will be ordering many many more for sure and will probably even look at some of their other distillation products.
Products with quality and good service.
Fast delivery and products arrived all in perfect condition.
The supplier is dependable and reliable. It does not compromise quality for profit.
It's always a straight forward business deal.
I've found several suppliers that I have contacted on Alibaba to be very responsive and very quick. I have every intention to do endless business here.
Calvin is always great to work with... just received our most recent order today, no problems, shipped exactly as ordered!
The supplier was so helpful helped me alot during transaction in every step of it
The supplier was so helpful helped me alot during transaction in every step of it
The supplier was so helpful helped me alot during transaction in every step of it
The supplier was so helpful helped me alot during transaction in every step of it
Great platform to find anything. The service was good and prompt. Definitely worth it.
Would strongly recommend this website to everyone.
I have ordered already several products through Alibaba platform. So far no problems, and I try always to use trade insurance.
With a good research I could find very good suppliers.
Thank you for everything! So great to work with professionals. Great work, great communication, great everything!
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

