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The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
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Very very good seller i will continue order for this seller very friendly communication smart Technic catch your word what you require i am very happy this seller
Alibaba was 100% professional from start to finish with the handling of my order. Nice and easy, and only 8 days from China to my door n South Africa. Very good. Thank you.
Real Easy To Work With, Select And Buying Great Customer Service Had A Great Experience And I Am JoyedTo Have Many More!
I got the supprot i needed. Some suppliers can have troubble to understand language and have troubble to meet the requirements of me as a customer, but over all i just have good experience
It was a pleasure doing business for the first time on Alibaba! I didn't realize how easy it could be doing international business. It was truly just a click away from success!
I am so impressed with the service and customer support you just need to be very clear and direct with all your request. And so far so good.
The fabric well with skin feeling witlh good pattern from the legging.
I can do anything easy wearing it. Yoga, Running, GYM.
Good quality, fragrance could be bit longer lasting, black ice was good, ocen mist and new car was bit to week
This is my second order from Alibaba, the best price, good quality and professional service.
I receive the goods just 1 week, my customer is very happy with it. I will place my new order soon.
Trade Assurance is fraud! Alibaba has no intention on making a supplier do what they say they are going to do. They are in support of the supplier. Do not spend alot of money on this site because it is so easy to be scammed.
I order few items here and all item arrived very fast and the purchases experience very easy and saller very nice
What a great service to use safe secure and most products are of good quality on the site. The prices are reasonably price depending on supplier but overall great prices. The only negative comment is the cost of shipping to Australia most suppliers markup their shipping costs.
Alibaba takes care of many of the headaches associated with international business. Very professional and easy to use. Thanks Alibaba!
Prodotto qualita prezzo interessante pultroppo per 68 euro di prodotto ho pagato 70 euro di spedizione e 63 euro di dogana
I recommend it to you. Try this best quality product with good prices and on time fast shipping. The important is the quality product very high...
I can arrange my business and my target is. Clear. I love Alibaba. Certified and quality
Factories in Alibaba.
Muy recomendado, trabajaria siempre con ustedes, mi producto llego a tiempo y muy buena calidad y precio.
Even when many suppliers do not respond inquiries, (which is not Alibaba's fault), the ones who do respond are very kind and helpful. I did several purchases already and I was very happy with all of them. Thank you.
Happy I've found a good supplier that easy to communicate with. It's just some supplier took long time to answer your queries and got a very expensive shipping. But Alibaba site is a way convenient for me.
Answer: Nothing you can do i was ripped off and alibaba wont help you i suggest that you have learnt a lesson dont trust Chinese companies more rip offs then good stories
Answer: Definitely not. I spent £1000 and never received goods and no money back
Answer: I would recomend to purchase only from people who have pay pal! And be carefull because there are a lot of sellers that just steal your money!
Answer: Do not do it!~ they are scammers. It is way to difficult to figure out who are scam sellers and who are not. And there idea of protection is a joke! Do not do it. If they are cheap there is a reason why... think about that! Dont do it!
Answer: Alibaba does not offer any protection from either scams or mistakes. Dispute resolution to them is you lose your money or pay more money and then lose it. Only pay with CC and then give alibaba 1 chance to fix then dispute with CC company and get money back. IMPORTANT in contract state that you get a full refund of any monies if their are any problems.
Answer: I would echo Hugh K's comments. Never ever rely on Alibaba whether the supplier is trusted or gold whatever. Insist on paying via PayPal. Ask seller to send you PayPal invoice and before making payment, call and confirm with PayPal if you are protected by PayPal in case seller doesn't deliver as promised. Personally, I stay away from purchasing via Alibaba. Try Dhgate.com. I'm doing all my business from this site
Answer: Hi Bud, this is Echo from Alibaba Customer Service. I checked the name you provided and this supplier came up: http://vuidding.en.alibaba.com/. If this is the supplier you are referring to, please click the following link to get live chat service from our service consultants: http://service.alibaba.com/buyer/contact_us.htm. They will check out the reputation of this supplier for you and provide you with some safe trading tips. Have a nice day!
Answer: If reading the reviews does not answer your question then nothing I say will have any effect at all on what you think. If you have read these reviews and you buy from this website then you must want to lose all your money, therefore it would be a better idea to give it to a worthwhile charity
Answer: This is what they tell you but in fact it doesn't happen. Alibaba only look after their traders. The traders buy gold supplier stars like we buy lollipops. Gold star supplier means nothing. Ghangzou Mega Beauty firstly showed 3 stars, the following week 4 stars, following week 5 stars and the next week 6 stars. I complained to Alibaba who don't care as long as they get the money. Now DHGate do not release the payment until you receive your goods. Buy from DHGate to ensure you are not scammed.
Answer: Theres a lot of corruption with the vendors on Aliababa... its russian roulette
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.

