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Alibaba Reviews Summary
The overall reputation of the company is mixed, with some customers appreciating the variety and affordability of products offered. However, significant concerns dominate the feedback, particularly regarding customer service and support. Many users report frustrating experiences with delayed refunds, ineffective communication, and unresolved product quality issues, often feeling misled by the company's assurances. The Trade Assurance program is frequently described as inadequate, failing to protect buyers effectively. This combination of positive product experiences and pervasive service challenges suggests a need for improved customer support and better oversight of suppliers to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I found a very nice guy to work with, really appreciate the services both by the website and the supplier.
I simple love alibaba and the opportunities there to do business all over the world.
And paying with alipay keeps transfer margins low and the greedy german banks can kiss my $#*!;-)
It was the first time I ordered through Alibaba!
I am very satisfied so far!
Time of delivery, quality of the product, sewing are excellent!
Can't wait receive another order!
This is the great place to find a supplier, through their online transaction is much easier, no worries.
Purchase 2 heated jackets through Alibaba, very happy, professional service delivered jackets in 7 days, happy to deal with them.
Mil gracias, agradezco su colaboración, EMPRESA SERIA, LA RECOMENDARE, para próximas compras, contare en lo sucesivo, con esta compañía
They offer many quality companies and products. If you can't find it on Alibaba, you probably won't have success elsewhere! Purchasing and delivery were as promised! Thank you Alibaba and Associates!
I am very satisfied with the product, they sent me everything I had recommended. As it offers a good service, I recommend that you do your shopping without fear.
Excellent service, speedy delivery and great value for our money. Bibs are a great quality and they did some amazing screen printing for our specific needs. Highly recommended!
It is easy to be lost among all the offers but if you spend enough time you will be presently surprised with your experience. I spent about 4 weeks going back and forth with multiple suppliers about cake and chocolate boxes for my needs. Prices had a big range for the same products. Delivery with DDP terms was different too and made a big impact on final cost. However, I managed to find 2 great suppliers who completely satisfied me with purchasing experience and product quality!
I would definatly recommend to buy from here if you have a chance to buy bigger stock, wait 3-4 month and spend time searching for best deal! Do not rely on some of the sales manager words that their deal is the best - it is not true - shop around and find your best choice!
Thank you, i liked the samples, and going to make an order. Sales persons are very helpful and replying even in late night.
Beautiful beads exactly what I was looking for, communication with seller was clear and got my order in the time specified.
Bardzo polecam zakupy w Yahong, jakość najlepsza na Świecie. Używałem wielu produktów ortodontycznych od proceducentów Europy (Niemcy, Francja), USA, Polska, ale żadne z nich nie dorrównują jakości Yahong, nigdy mnie nie zawiedli. Polecam z całego serca, a współpraca z nimi to bajka!
Everything is perfect. Answers, deadlines, tracking, delivery, perfect! Again without problem. See you soon!
Tres bon site avec des professionnels à l'écoute,!
Juste les
At the beginning I was afraid that my order would not arrive. But if I would like to have a phone number that can help us solve some doubts
It was 23 Litre capacity not 30 Litres. Staff from Skymen were rude as in 'quick' in their messaging to me.
It provided us with many doors and opportunities for China as if I had traveled to China thanks
Thanks
It was the first time on Alibaba and i'm really satisfied. You can check the top sellers and choose among thousand of products. I higly recommend it!
From the business
Alibaba.com is the world's leading wholesale trade platform that connects buyers and suppliers from around the world.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members