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Al Haq Travel

3.0

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Al Haq Travel Reviews Summary

The overall reputation of Al Haq Travel is marked by a stark contrast in customer experiences. On one hand, many customers praise the agency for its attentive service, personalized assistance, and the ability to cater to individual needs, particularly highlighting specific agents who provided exceptional support during their Umrah journeys. Conversely, a significant number of reviews express frustration over financial disputes, unreturned funds, and perceived dishonesty, leading to accusations of fraud. This dichotomy suggests that while some customers enjoy a positive experience, others face considerable challenges, indicating a need for improved communication and accountability within the company's operations.

This summary is generated by AI, based on text from customer reviews

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Pakistan
1 review
2 helpful votes
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Perfectly planned Umrah
February 7, 2018

Al Haq team never disappoints their customers. Highly appreciate the perfectly planned Umrah for my family. We had a very limited time but they made everything possible in a very convenient way. I am really honoured and will surely select them for my next tour of Umrah/Hajj.

Date of experience: February 6, 2018
Texas
1 review
2 helpful votes
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Alhaq travel provided us the expert services for our Umrah journey. I want to thank brother Saad for his excellent customer services. He was very helpful. Thanks

Date of experience: January 30, 2018
GB
1 review
1 helpful vote
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Worst customer service ever from Ahmed the manager and Waqar the senior!
They never return my calls of get back to me

Date of experience: January 24, 2018
GB
1 review
2 helpful votes
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I booked my umrah with brother khawar and he proved that Alhaq travel delivers what is shown on the website. I 'd like to book an umrah with them for my uncle soon.

Date of experience: January 17, 2018
GB
1 review
2 helpful votes
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Excellent Services
January 18, 2018

Lots of prayers from a happy customer. I have been in Makkah before with other travel companies but the class that is served by Alhaq travel was beyond my expectations. I got the best accommodation along with most comfortable transportation service and the best part was their customer support. They assisted me throughout the journey and ensure the convenience of my trip to Makkah and Madina.

Date of experience: January 17, 2018
GB
1 review
2 helpful votes
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Best Services ever
January 13, 2018

They are providing best Umrah services, so far the customer support was really good. They were constantly in touch with us just to ensure the convenience of tour.

Date of experience: January 12, 2018
GB
1 review
2 helpful votes
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Great Umrah experience
January 3, 2018

We received good customer service from *******@Al-Haq Travel, our family of 6 had a great time in the blessed cities. We will be using them again inn shaa Allah. Thank you & Jazzakallah

Date of experience: January 2, 2018
GB
1 review
1 helpful vote
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Excellent services
November 30, 2017

I have booked an Umrah package for my parents with ALHAQ TRAVEL and they have given five star services. My parents told me that brother ateeq was with them all the way through calls & emails and he was very helpful in every aspect. We will book with them again.

Date of experience: November 30, 2017
GB
1 review
3 helpful votes
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Great Umrah
November 22, 2017

I want to say a Big Thank you for Nimarah for helping me with all The booking and i would like to say that was a great service and very friendly if i Think to go again i will difo go with al haq Umrah again
Your manager should be proud
M Gabarin

Date of experience: November 22, 2017
Malaysia
1 review
4 helpful votes
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Umrah Trip
November 16, 2017

Last two weeks me, my son and my brother had the best Umrah to mekka. Thank you very much. Nimra was extremely helpful for organising me, my son and my brother wonderful Umrah package.
Nimra is a huge asset to your Al haqq travel and helps so much. We will definitely be back next time.

Date of experience: November 15, 2017
GB
1 review
2 helpful votes
Follow Marouine L.
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Alhamdulillah my dream is coming True by tomorrow I'm thinking sister Nimrah Shahzadi for making my umrah so easy she explained everything she helped me through everything I pray to God for a successful future for her and her family and her company and thanks again for everything I wish you all the best on your life and your work

Date of experience: November 8, 2017
GB
1 review
4 helpful votes
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Excellent
November 8, 2017

Nimra@ Al-haq provide us excellent service and we got what we been promised special hotels in which we stays in Madina was excellent and was 5 star service.
I will recommend this to all my friend and family.

Date of experience: November 7, 2017
California
1 review
3 helpful votes
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Good services
November 8, 2017

During the 4 weeks long planning process for our Hajj, I have made several calls to different travel agencies and I realized that I should book through Alhaq Travel. They provided me good package and I have been very easy all the way during my journey. Only regret is that the transportation was not as good as I Expected. Lastly, I will probably be coming back to you guys at Alhaq Travel, Thanks

Date of experience: November 7, 2017
California
1 review
2 helpful votes
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My mother and I booked via AL-Haq Travel. Brother Saad Offered us a cheap package. He called us many times a day to ask about our journey. He is so detailed oriented and professional. We are so happy with the services we received. Huge thanks to Saad and AL-Haq Travel for such a pleasant experience and providing us great services. Highly recommend to other Muslims.

Date of experience: October 19, 2017
Philippines
1 review
3 helpful votes
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Cheap Hajj package
September 28, 2017

We were dealt by with brother Toseef who was very helpful. Hajj package was reasonable. Highly recommend to others.

Date of experience: September 28, 2017
Czechia
1 review
5 helpful votes
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WONDERFUL UMRAH JOURNEY
September 11, 2017

I and my wife received brilliant service from Al-Haq Travel. We were dealt with by Hafiz Saad who managed all the things in a great manner. A number of things I would like to mention here: A cheap package was provided according to our needs. The representative was so helpful, professional and always available No worries at all. Transport was on time. Hotels and food both were brilliant. If we could rate 10 stars we would definitely click for 10 stars because of their outstanding services and care they offer to their customers... We highly recommended this company to other Muslim brothers and sisters who want to perform Umrah or Hajj without any hassle.

Date of experience: September 11, 2017
GB
1 review
3 helpful votes
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I had a wonderful time in during my umrah journey with Al-Haq Travel. I joined group umrah tour, a total of 10 days arranged by Al-Haq Travel. The trip was perfectly planned which made my whole experience very pleasing. The hotel accommodations were close to the Haram and were five stars. In fact, they went out of their way to get my needs fulfilled, clearly with honesty and care. I will definitely be booking with them again, Inshaa Allah.

Date of experience: September 6, 2017
Pakistan
1 review
4 helpful votes
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Good service,
August 29, 2017

Our passports were delivered one day before departure to Saudia, waited for almost one week, not very happy with it but overall if I look at the whole journey, It was a good experience. I think I should give a 4 * review to them

Date of experience: August 29, 2017
NL
1 review
5 helpful votes
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I booked my first umrah Package with Alhaq travel and then i got air tickets travelling from London to Makkah. I really appreciate their services and Sister Nimra I would like to Name and Thanks her here on this platform because she was very kind, patience and very hard working. She was the one dealing with me from the time of my umrah Package booking and even my trip to House of Allah. I would love to book with them again as it reminds me that their services are outstanding...!

Date of experience: August 2, 2017
Utah
1 review
2 helpful votes
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Thanks to Alhaq travel team for a fantastic job in organizing and managing everything possible for making our Umrah journey comfortable. I had a wonderful experience and I will definitely recommend others to use your services for this great purpose.

Date of experience: July 6, 2017

From the business

Get cheap Hajj and Umrah offers by AlHaq Travel to perform Hajj in 2018. We provide luxury facilities at cheapest rates. AlHaq cheapest Hajj and Umrah packages include 5 star hotels and convenient flights at lowest rates.


alhaqtravel.co.uk
London, England, United Kingdom