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Alan's Factory Outlet Store Reviews Summary
Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
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Customer service was not helpful and I felt was actually pretty curt, when my delivery was screwed up. I was pretty disappointed about this, and came very close to canceling my order. Obviously I didn't, and I am very happy with my building, but I do think y'all should look into your customer service experience
Nothing to say other than SUPER. You will not be disappointed with Alans factory outlet
Good product, took a while to receive because of pandemic.
The site is easy to navigate. Time will tell if what I ordered is what i will get. UPDATE: Recievied exactly what I ordered. Quick install crew.
The ability to see what you choose is great!
Building came quicker than I was expecting and installation crew did great. The whole purchase process was very easy as well.
N/a
QUICK AND EASY
I love the straightforward pricing and "build your own" feature on the website. The carport itself exceeded every expectation for quality and durability. I had some issues with scheduling at Carolina carports. When they finally did get an installer out here, he did a great job.
It went fairly smooth. I changed my mind several times, but eventually I ordered what I wanted and received a good product.
Great buy and installation great considering a rash of cold, wet Texas weather.
Great product, Great price, Great delivery and installation!
Great product and value. Assembly was very good and fast, however it was done one the WRONG day. The crew showed up a day too soon and I had to scramble to get someone to let them proceed. The crew had no knowledge of the delivery date. A very disappointing situation!
Very user friendly. Great product and excellent customer service!
Excellent product... great install crew... AAA+++
I Really Like My New Car Cover. The Crew That Came Out An Put It Up Done A Really Good Job. You Never Knew They Were Here Except I Have A New Cover. Thanks A Lot.
Outstanding service all the way through. Recommended to my brother. Thanks again
Very easy to order real good price quality materials
It was easy with the 3D imagining
From the business
Carports and metal garages available with free delivery and installation in 21 states.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members