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Alan's Factory Outlet Store Reviews Summary
Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
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Alan's Factory made it very easy to find and buy a garage for my home. Its nice that you offer your customers so many choices from colors roof doors etc. It feels almost custom made. Thank you for the refreshing experience. I am so looking forward to having a garage for my new little red convertible VW Beetle. The North Carolina installers however, was a bit of a harrowing experience
Thanks again for the service you guys provided. That part of it was excellent.
Alicia Lutz Rolow
I really liked the way Alan's Factory Outlet website let me design my purchases. It made it easy to play with my design until I could specify exactly what I wanted to purchase.
Very pleasant experience.
Looks great and works perfect for our two small vehicles...work crew was very professional and did a wonderful job. Thanks Alan's!
Quick simple convenient Professional
Very positive experience in ordering the product, quick and easy followed up by a call from the company to verify. And the installers were top notch.
They did excellent work, and built both the carport and garage in a single day. I was impressed with their workmanship and would recommend Alan's Factory Outlet to anyone. I searched for several years looking for the company that would built what I wanted for a good price, Alan's Factory Outlet was the best price I could find, and the quality is impressive.
Great people to work with.
Overall, everything went well.
Good value
Very helpful and fast customer service when I had questions, and the 3D carport builder is very helpful and easy to use.
Very pleased with order process. Had questions answered on phone before placing order. Great experience so far!
Update:
Building is up and 1/2 full..
Order building last week of March. June 26st after calling and emailing install date kept changing. Finally had to call Carolina carport and ask for a date of install. New install week of July 13th we shall see, advertise 6 to 8 weeks. That is from your date you confirm site ready. Will not refund deposit. Read all reviews before ordering. Understand Covid 19 issue. Had some effect on delay but have read other reviews before pandemic with same issue.
Very easy to navigate through the process.
All good. Will send pictures soon
The whole process was very easy to navigate and complete
Ordered in March setup in May, I would have like to had it a little faster
Pretty cut and dry
most every thing u need is the online:-)
even through covide 19 they came through
again thanks Alan,
Always good service with Alan's!
First carport was great, the one in question would not do again
Please call if you truly would like feedback *******291.
If not just have them deliver the back for the building it paid in full
From the business
Carports and metal garages available with free delivery and installation in 21 states.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members