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Alan's Factory Outlet Store Reviews Summary
Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
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Excellent buying experience.
Excellent customer interface, easy options and design experience, clear pricing, and ordering. The installation team was thorough but arrived later than planned. They came at dusk and finished the work in the dark with headlamps. Very pleased with the results.
Easy online purchase!
On previous comments.
Website was easy to navigate
Ordered end of September, was installed in January not happy about that. Installer were A1 professional did it on a Sunday.
Bought a 18x26 metal building online from Alan's on 10/23/2019. They sent a contract with the name Carolina Carports I googled them and saw they had terrible reviews. I emailed Alan's about my concerns and they assured me they were a good company. They were wrong. Carolina Carports have been to my house twice with little shed on a huge trailer. They can't make it up the driveway they sent the same huge trailer back a second time. Now they want me to modify my driveway for them. I've had septic truck, furniture truck, cement truck all up no problem.
Easy and Convenient.
This is the only way to design your own building. Use the online tool, make it yours and watch it get delivered and installed exactly as you designed it.
It was very easy to get what we need
Easy ordering. Had to make several changes to correct order. Read reviews about delayed delivery dates. They were true.
Great Product!
Fast Installation!
Hassle Free Ordering!
Easy Customization!
Love my new building!
Site is easy to use and service outstanding regarding answering my questions
Everything was awesome from start to finish
--Thanks
We absolutely love our new carport.
Great buying experience with Alan's Factory outlet. Their website was great and very easy to work with. I'am in constitution and I know good materials and workmanship, this company and employees stand out.
The office personnel was very pleasant to deal with, I will recommend Alan's Factory Outlet to everyone that comments on my RV Port.
Tom Tucker
Service was straightforward and I got exactly what I wanted. Now to finish it out so I can make it as useful a space as possible. Thanks!
The installation team was very professional and did a great job. The structure itself was exactly as expected...good quality, reasonably priced.
The experience was great! Linwood Pitt
You made the ordering process very easy, thank you. I hope the product and installation will be just as much a pleasure, if so, I will be a very excited customer!
Simple easy ordering process online
From the business
Carports and metal garages available with free delivery and installation in 21 states.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members