Alan's Factory Outlet Store

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Alan's Factory Outlet Store

4.5

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Alan's Factory Outlet Store Reviews Summary

Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.

value
19
quality
16

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7,189 reviews

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john m.
2 reviews
0 helpful votes
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Nice setup online!
March 10, 2017

Nice setup online! Very simple...Would order again, just need to plan far enough ahead for delivery!

Date of experience: March 10, 2017
Terry L.
20 reviews
0 helpful votes
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Ordering was easy, installers did a great job
March 7, 2017

Ordering was easy, installers did a great job. Product as expected.

Date of experience: March 6, 2017
Allen B.
1 review
0 helpful votes
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My second purchase from Alan's
March 2, 2017

My second purchase from Alan's. As before, this shed is a high quality product, exactly as described, and ready for shipment faster than expected. Outstanding (and successful) patient effort by the delivery driver to maneuver the loaded flatbed into a difficult narrow driveway at the site, then unload and position the shed precisely onto the prepared foundation.

Date of experience: March 1, 2017
peggy c.
1 review
0 helpful votes
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I have been on the site for several weeks deciding whether or not to spend the money on this. My sister got a carport for her RV 2 years ago. The price was good, it came on time and is a quality product well installed.
Now a few months later I am totally in love with my garage. Especially backing the cars out and building stuff in there

Date of experience: March 1, 2017
horacio r.
1 review
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It was very easy to get information on the carport
February 27, 2017

It was very easy to get information on the carport

Date of experience: February 27, 2017
Heather S.
1 review
0 helpful votes
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Other than the fact it took forever to get an installation date, the building is exactly what I wanted.

Date of experience: February 27, 2017
Bob P.
2 reviews
0 helpful votes
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We are very pleased with our new carport
February 26, 2017

We are very pleased with our new carport. Now I wish we had done it years ago. We couldn't be more happy with the service we received from your company. The price was great and the installation went perfectly. I would recommend you to anyone. Thanks for all your support and service.

Date of experience: February 26, 2017
rami C.
1 review
0 helpful votes
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Thank you for the servic
February 24, 2017

Thank you for the servic

Date of experience: February 23, 2017
Ken M.
11 reviews
0 helpful votes
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Excellent customer service
February 24, 2017

Excellent customer service

Date of experience: February 23, 2017
PAMELA O.
1 review
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ONLINE CHAT VERY HELPFUL IN ORDERING CORRECT CARPORT FOR OUR NEEDS

Date of experience: February 23, 2017
Judy B.
19 reviews
0 helpful votes
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I was completely satisfied
February 18, 2017

I was completely satisfied. The carport is very sturdy and looks even better than I thought it would. It was delivered a day early and set up in record time. I definitely would order again and have recommended to several people.

Date of experience: February 17, 2017
Toni T.
1 review
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Very easy complete
February 15, 2017

Very easy complete.

Date of experience: February 15, 2017
Devon p.
1 review
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Easy to use and customer service was great
February 14, 2017

Easy to use and customer service was great.

Date of experience: February 14, 2017
Roger T.
1 review
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I have discussed the professionalism that every employee I had contact with was exceptional. I like the fact that the person handling my purchase was excellent on follow-up emails, phone calls, etc. I did a lot of shopping around and found your prices to be the most competitive.

The installers were very professional and courteous while erecting the building. I have had several of the neighbors come over and 'inspect' the workmanship and quality of materials, and asked about pricing.

I would recommend your company to anyone and everyone. The time it took to receive the building is my only 'complaint' that I have, it took almost 90 days, and I do understand, the way the company works out details for installs is cost effective for them.

I would like to thank you for ensuring my building was exactly what I wanted, I went back and forth several times during the design phase to ensure correctness.

Thank you...

Date of experience: February 13, 2017
Anthony E.
18 reviews
0 helpful votes
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We are very satisfied with our carport from Alan's Factory Outlet. The delivery, installation, and quality is above our expectations. We would recommend you to anyone looking to purchase a carport, garage, or outdoor storage building. Tony and Lisa O.

Date of experience: February 8, 2017
wendell v.
1 review
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The product is very good and the guys were nice and hard-working. There was one small issue they resolved without my input, which i definitely would have done differently. Better communication with the customer is needed, especially when there is a decision to be made that cannot be corrected afterwards.

Date of experience: February 7, 2017
Tammy S.
1 review
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Delivery time was poor, customer service poor, installers were good. Product was satisfactory. Contract said 10 percent discount if late, they would only give 5 percent. Took lots of talking to get that! Look harder to find local business around where you live!

Date of experience: February 6, 2017
Ramona W.
1 review
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Thank you for this opportunity, the building is amazing! My husband was surprised and very pleased.

Date of experience: February 1, 2017
June C.
1 review
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I wish someone had explained to me when I placed the order that it would take 3-4 months to receive and get the carport installed.

Date of experience: January 26, 2017
Shannon V.
1 review
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Easy to follow and great customer service so far.delivery time was a little long. And scheduled time of arrival was off by a few hours. The workers were courteous and quick though. Would purchase from again if delivery time was less.

Date of experience: January 26, 2017

From the business

Carports and metal garages available with free delivery and installation in 21 states.