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Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
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Nice setup online! Very simple...Would order again, just need to plan far enough ahead for delivery!
Ordering was easy, installers did a great job. Product as expected.
My second purchase from Alan's. As before, this shed is a high quality product, exactly as described, and ready for shipment faster than expected. Outstanding (and successful) patient effort by the delivery driver to maneuver the loaded flatbed into a difficult narrow driveway at the site, then unload and position the shed precisely onto the prepared foundation.
I have been on the site for several weeks deciding whether or not to spend the money on this. My sister got a carport for her RV 2 years ago. The price was good, it came on time and is a quality product well installed.
Now a few months later I am totally in love with my garage. Especially backing the cars out and building stuff in there
It was very easy to get information on the carport
Other than the fact it took forever to get an installation date, the building is exactly what I wanted.
We are very pleased with our new carport. Now I wish we had done it years ago. We couldn't be more happy with the service we received from your company. The price was great and the installation went perfectly. I would recommend you to anyone. Thanks for all your support and service.
Thank you for the servic
Excellent customer service
ONLINE CHAT VERY HELPFUL IN ORDERING CORRECT CARPORT FOR OUR NEEDS
I was completely satisfied. The carport is very sturdy and looks even better than I thought it would. It was delivered a day early and set up in record time. I definitely would order again and have recommended to several people.
Very easy complete.
Easy to use and customer service was great.
I have discussed the professionalism that every employee I had contact with was exceptional. I like the fact that the person handling my purchase was excellent on follow-up emails, phone calls, etc. I did a lot of shopping around and found your prices to be the most competitive.
The installers were very professional and courteous while erecting the building. I have had several of the neighbors come over and 'inspect' the workmanship and quality of materials, and asked about pricing.
I would recommend your company to anyone and everyone. The time it took to receive the building is my only 'complaint' that I have, it took almost 90 days, and I do understand, the way the company works out details for installs is cost effective for them.
I would like to thank you for ensuring my building was exactly what I wanted, I went back and forth several times during the design phase to ensure correctness.
Thank you...
We are very satisfied with our carport from Alan's Factory Outlet. The delivery, installation, and quality is above our expectations. We would recommend you to anyone looking to purchase a carport, garage, or outdoor storage building. Tony and Lisa O.
The product is very good and the guys were nice and hard-working. There was one small issue they resolved without my input, which i definitely would have done differently. Better communication with the customer is needed, especially when there is a decision to be made that cannot be corrected afterwards.
Delivery time was poor, customer service poor, installers were good. Product was satisfactory. Contract said 10 percent discount if late, they would only give 5 percent. Took lots of talking to get that! Look harder to find local business around where you live!
Thank you for this opportunity, the building is amazing! My husband was surprised and very pleased.
I wish someone had explained to me when I placed the order that it would take 3-4 months to receive and get the carport installed.
Easy to follow and great customer service so far.delivery time was a little long. And scheduled time of arrival was off by a few hours. The workers were courteous and quick though. Would purchase from again if delivery time was less.
Answer: I paid in October and it was installed in Dec last month.
Answer: Leave off the roll up doors. If you remove the Carolina doors you lose your warranty. But you can buy an opener and modify it so it maybe would work and lose your warranty on the opener if it quits.
Answer: No they deliver when they get 5 or 6 more buildings.
Answer: They use shady install contractors. I bought a garage online from Alan's and was sent a contract with name Carolina Carports on it. They are a total joke with 2 out of 5 star review. They've been out twice and still unable to install tiny 18x26 on new slab. I wouldn't hire them to put up a doghouse.
Carports and metal garages available with free delivery and installation in 21 states.

