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Alan's Factory Outlet Store Reviews Summary
Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
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Very satisfied with installers they put it up in no time, with quality in mind for sure. Highly recomend Alan's factory outlet. Matter of fact I have to 3 other people allready.
Easy to order. Took my time with choosing colors. Then placed order. If I ever need another building, I'll order from Alan's Company.
Took longer to get than I was hoping but was within the three mo. They told me it would take
Everything went as planned.
Fast install
The crew was great, very nice and kept us informed. They did a quick job and cleaned up the area. The office also did a great job on keeping us informed of the status of our order along with follow-up.
We had a great experience dealing with this company. The product was delivered in a timely manner and installed quickly and correctly. We received exactly what we ordered. Thanks!
A good buying experience.
So far this is rated only on the shopping experience. Ordered July 2,2018
The site explain things well and the price is the lowest on the web.
Good product, good price, good installers. Company worked with me to accommodate timing for installation.
Well designed site. Installation went smoothly, and the carport looks great and should be able to easily withstand Northeast snows.
I like that you saved all my info so at check out all i had to do was sign in. This is my second order from you so far and we are looking to get one or two more after the new garage is built then we will use them like a lean to on each side of the garage
Great service and availability to answer questions
Delivered in about 6 weeks and put up in about 4 hours. Nice quality and looks great too.
Purchase online was easy and all my questions were answered by customer service.
I had problems on the website when I originally tried to order, but received an email from Alan himself asking if "there was anything we could do to make the process easier." Wow, personalized service like no other. Anyway, I didn't check my email until late, so the next morning I received a phone call from a very nice representative to make sure I didn't have any problems when I next tried to order. My order went through with no problems this time, and I look forward to my new purchase.
My new "car port", or in my case "puppy shed" looks great, and has been just what we need to help keep the sun and rain away. Great buy.
From start to finish, the representatives walked me throughout the order process and delivery time.
I originally went with Alan's because they had the best price. I would recommend them to others now because of the professionalism, customer support, and follow through.
The wait was more than it should have been in my opinion
From the business
Carports and metal garages available with free delivery and installation in 21 states.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members