Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Alan's Factory Outlet Store has a rating of 4.5 stars from 874 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Alan's Factory Outlet Store most frequently mention customer service, installation crew and good experience. Alan's Factory Outlet Store ranks 8th among Patio sites.
We monitor reviews for authenticity
Great company
I am very happy with my garage
Professional organization, high quality communications, quick response to my questions, very courteous and caring service representatives.
Wish I would have been able to color match a little better. I picked a color that looked like my siding but turns out was not. That is probably due to computer monitor color mixing differences or something. Perhaps a small keyring style sample palette could be mailed out upon request? But honestly this is also trivial as it is still brown like the house :)
I liked it so much, I've already told a cooworker about your site!
I had a great experience. I am sure to buy from them again in the future.
Nice product. Terrible wait time (longer than predicted)
I love Alan's Factory Outlet.
The service is impeccable.
Very easy
The installation crew and the product was as advertised. On time, efficient and an eye pleasing, good product. If I would have had more space I would have ordered a bigger one. The only down side was that Alan's doesn't offer guttering or at least gutter hanger brackets that fit the carport. I was able to fabricate my own out of hangers that I purchased at Menard's but it was quite a bit of trouble.
Very happy with purchase!
Excellent is all you can say
Everything went as expected.
Order process was easy to use and the number of available options was impressive.
Questions about the options were answered quickly and professionally.
Great quality. Definitely the sturdiest carport I have ever seen.
I believe I got a pretty good deal. I'm very satisfied.
No hassle, easy to select options, great website.
Construction was quick
Good buy
Quick response to all my inquiries. After installation, I will follow up.
Good experience. Enjoyed the crew, and wish them well.
Answer: I paid in October and it was installed in Dec last month.
Answer: Leave off the roll up doors. If you remove the Carolina doors you lose your warranty. But you can buy an opener and modify it so it maybe would work and lose your warranty on the opener if it quits.
Answer: No they deliver when they get 5 or 6 more buildings.
Answer: They use shady install contractors. I bought a garage online from Alan's and was sent a contract with name Carolina Carports on it. They are a total joke with 2 out of 5 star review. They've been out twice and still unable to install tiny 18x26 on new slab. I wouldn't hire them to put up a doghouse.
Carports and metal garages available with free delivery and installation in 21 states.

