aHappyDealReviews 459

I ordered cell phone that required a sim card. Well the sim card slot was too small and took 3 months to get my refund. I also ordered a navigation system that was totally broke. I sent them a email telling them the problems and they told me to take it to a computer shop to have it fixed and they would split the cost. I told them "hell no" I want my refund. That was almost 6 months ago and they have not refunded my money and stopped answering my emails. It's funny how certain products you order are not listed for you to give a review on. HMMMM SCAM!

I placed three orders with this company, one as a consumer and two as a business, ranging from about $100 to over $1500. I advise you NEVER use them, regardless of pricing or advertised promises. Once you place an order, you will wait 2-3 weeks or longer for them to process and ship. The items they ship are cheaply made and sometimes poorly packaged. Although they advertise a warranty, if there is a failure of a technical product, they tell you to take it to a local shop, not to replace it. Worst company ever.

Ordered two tablets. One of them has broken on/off switch. I filled out their "Help Ticket" to get a response. No response. I called. They told me to email them with another help ticket. Did it a week ago. I called. Now, I am waiting for a "colleague" to email me. Such BS. I asked, "Why do I have to wait for your colleague when I have you on the phone?" Oh and usually the phone is busy signal when calling. Then she said, "My colleague will email you in a couple of minutes". That was a while ago...
Hey, sitejabber works! I actually got an email from ahappydeal.com through this site. Yeah, that "colleague" never called. It's sad that it had to come to this for proper customer service. I also reported this company to the Better Business Bureau. I will let you know how it turns out.

I have ordered 3 times from this website. The first 2 times I didn't pay more than $100 and my order was okay considering the price. This time however, I paid $197 (Canadian Dollars). The payment supposedly includes 3-5 days shipping. I ordered on January 26th and today, February 5th my order still has not been shipped out.
These people make you pay so much for shipping and then they never ship within the stipulated time limit. When I complained to them they did not answer me. The phone I received from them with my first order is even giving me serious problems now. It didn't last for more than 4 months.
I think this is just a scam. When you spend a lot of money on them they want to play you for a fool. I am still trying to get my order sorted out. As soon as I do I will have absolutely NOTHING to do with them.

I have ordered product from ahappydeal numerous times over the past couple years, and have always received exactly what was advertised, and in a timely manner. On my last order, I received a damaged item, a monocular. It wouldn't focus, but showed no sign of physical damage from shipping. I emailed ahappydeal, and received an immediate response asking for details. The monocular is being replaced at no cost, and shipping immediately. Couldn't ask for any better service than that! I will continue to business wiith a company that puts its customers' interests first.

I ordered an item from them on 12/01/13. By January first, I still had not received it. I wrote them an inquiry and received a message back telling me basically to just wait longer. Well, here it is 1/19/14 and I still have not received my package. There is no way for you to track your package, other than contacting a representative through their "live" chat, which consists of sending an email and waiting up to 24 hours for a response (live?). When they write you back, there is no mention of where your package may be... just to wait longer. I think it's a total scam and am now disputing the charge on my credit card. Buy somewhere else.

Horrible Customer Service. Very slow delivery. The reviews you are reading are exactly right. I received a defective 3G phone. When I emailed them they told me to take it to a local place to get it fixed. The phone was only 2 weeks old. After a ton of emails back and forth I finally was told how to send back phone to China on my own dime. Took 2 1/2 months to get it back. When I emailed them they told me to be patient. Phone calls were useless. Very poor English and they were unable to track my original order number. My new phone is working better but shuts itself off at least rwice a day. Not reliable at all. NEVER AGAIN!

Ahappydeal is a pretty awesome web store: it is *definitely* not a scam. I'm writing this review on a tablet pc I bought from them, and I've in fact bought three. All of them worked perfectly for around $50 each!
This most recent order, I bought mini speakers whose sound has blown away all of my friends, and $7 headphones that mimic Beats very closely. Not everything is great build quality, but their tech is always excellent.
Maybe they don't treat everyone as perfectly as they do me, but this website rocks my world, and my gifts for people no longer come from ANYWHERE ELSE.
Do not listen to the haters, just go there and save great oodles of money. I saved $150 this Christmas.

I have order tablets from this website on September 9,2013 and after 1 month has no news so I did contact the website and people who response name is Kris and he told me to be patient. After 2 months pass by I am still did not get my order yet and I start to ask his website to responsible for it. He ask me to wait a few weeks and I have not receive any package until December and he offer me to deduct 30$ for shipping and he will transfer money back to my paypal account. I have wait until end of December and I an still not get my money back and more surprise I can't log in to my account to contact Kris any more. Here is my true story. You can buy thing from this website but I found this website did not sell by themselves so depend on your luck that you might lucky or bad luck. For me not anymore buy from them.

Please do not review if you are affiliated or have a conflict of interest with this website.

I ordered a memory stick (14 euro). They send me a defective memory stick (not recognized by any PC). After sending a message to tell them that they did send a broken usb stick, they responded that I had to pay 10 dollars extra to get a WORKING MEMORY STICK! I was not going to pay extra after getting a broken USB memory stick from them. They responded that it was also possible to send it back, but I needed to send it back WITH TRACKING NUMBER and I had to pay for postage costs. Sending back a 14 euro memory stick in a package with tracking number from Belgium to China would have cost me more than the price of a new memory stick. That wasn't an option for me too.
I finally threw the stick in the garbage and did not get any compensation at all from ahappydeal.com.

Avoid this crappy chinese webshop! They do not give any after sales service at all!

I ordered three tablets from this site. They sent me one that is defective and in order to get a replacement, I have to pay. They will not refund shipping and in order to get a new one I have to pay the shipping to send it back. Not worth it. Horrible customer service. This is the THIRD issue I've had with this same order.
UPDATE:
I bought three tablets from this site. They are cheaply made pieces of junk. First of all, one of the tablets came broken and in order to get a replacement, they want me to pay. I already gave them their money, I'm not giving them anymore for their mistake. I have had numerous conversations with the company about the broken tablet. Very bad customer service. Second of all, now the other two tablets have stopped charging. Thirdly, the chargers barely fit into the tablets in the first place. After only a few weeks of use, the chargers started acting like they had shorts. Now they don't charge at all. I will not be shopping here again. Huge mistake and a waste of money.