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aHappyDeal Reviews Summary
The company has garnered a predominantly negative reputation among customers, primarily due to significant delays in order fulfillment and ineffective customer service. Many reviewers express frustration over unresponsive communication, difficulties with returns, and issues with product quality, often labeling their experiences as scams. While a small number of customers report satisfactory transactions and reasonable prices, these positive experiences are overshadowed by a prevailing sentiment of distrust and dissatisfaction. Overall, the company's customer service approach appears to lack transparency and reliability, leading to widespread disappointment among its clientele.
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One of greatest places where to buy good stuff. I really like sort of all things for very special ( friendly) price! This is real place for real deal
Great site, easy navigation, fast shipment, good stuff and in quantity. I Recommend it!
I bought a power bank here and it was very nice. Very useful to me, convenient and very Practicumer to bring everywhere i go, since my phone got low bat so fast. I wS happy AND satisfied with my purchase ABC worth for its price.
I bought a smart phone for £105.00 + £26.88 tax. It reached me in three weeks time. It should have 8 GB ROM but showing only 4 GB. Raised a ticket T*******908. It has been more than two weeks no satisfactory answer. One can buy the same phone in uk for £125.00 inc. postage and no more tax, any problem you can contact the seller easily. I suggest stay away from all Chinese companies, its not worth.
I have shopped at ahappydeal for over a year now. I have always received my purchases on time. The quality has been excellent and as described on the website and in the pictures of the products I have purchased. I recommend them to my friends all the time.
The website is set out into lots of category's and there are often discounts on items. The shipping prices on the different items are generally OK.
I ordered of this wed side paid for fast shipping 3-5 working days still have not got it sent a few emails no respond called them and all they say is that they will email me still nothing. Been waiting for days paid $30 for the fast shipping and what do I get noting no respond. I want my $30 refund for waiting this long that's if i even get what i paid for
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
We have already prepared your order. For the processing time and delivery time on our website, we have details information about it. 3-5 working days just delivery time, not including the processing time. For the electronic products，before ship it out, we need to test them first, want to be sure we can send the work well items to you, hope you can understand this situation.We will solve this issue for you soon.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Kindly
Erica
Ahappydeal Service
[email protected]
It's the six time that I do shopping. All of them delivered to me without problem. This site is cheap when compared to other sites. Also there are many cathegories. You can find whatever you want to buy. Thanks for their good service.
The website ahappydeal.com is really good! I always buy from them. I found this website when i was looking for good products and cheap things.
For my surprise, the ahappydeal have the biggest amount of products and they have a really good price.
You will feel great with they special personal care.
Cheap and fast delivery. I buy a lot of product from this site for my dropship business.
=)
It was the fist time i bought something from china and probably the last!
I had ordered before 1,5 month some accesories and i haven t received! Also i have send them 4 emails and they havent reply me i am very disapointed
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
Would you mind tell me your order number or e-mail address? Because i checked your name on our system, haven't found any order.So i need the order number to check it for you.Or you can send an e-mail to our support center.
You are a valued customer, and we are committed to providing you with the best service possible.
Erica
Ahappydeal Service
[email protected]
Ordered a U.S. $350 phone that was "in stock" only to be told 33 days after ordering (and being in constant correspondence trying in vain to get is shipped to another address but thats another saga in itself) that it was "out of stock"! This meant that if I had not have asked for paypal refund, I would have been waiting a total of 4 months for the phone to arrive. BE WARNED STAY AWAY! Online Service is shocking, they do not understand English properly!
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
If you can tell me your order number or e-mail address, i will appreciate.We apologize for any inconvenience and hope that we will have another opportunity to ship you one of our fine products.The information on our website update a bit slowly. And some items on our website sale so hot that they are out of stock when you place the order. We have notice this problem and we are trying our best to improve the situation. We hope we can provide our customers a better service in the near future.
We want to thank you for your constructive comments, which are always most welcome. Thank you so much for using our site and for providing your valuable feedback to us.
Erica
Ahappydeal Service
[email protected]
I placed an order on Feb 8 2014 exp shipping, so far it has not shipped i've contacted customer service via email put in 4 tickets.The only response that made since was it was out of stock until I went back ti the site and it clearly states IN STOCK.Im seeing so many terrible reviews. I'll keep you guys posted
Thank you for notifying us of your complaint. We strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know. I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
I checked your name and found an order D1402072242493165, is yours? Our colleague checked your order on our system, noticed that the shipping information is different from your billing information, so in order to protect your benefits, we need to confirm your payment information first.And our colleague sent an e-mail to you, please check your account, we will solve this issue for you soon.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution. We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Erica
Ahappydeal Service
[email protected]
I am very grateful for the goods purchased by your site. All goods received are in good quality and very well made. Only a pity that the last order took some time. I will use you in the future to offer. Thank you. Good luck with your business.
Ho acquistato da AHAPPYDEAL.COM e sono soddisfatta:)
Merce arrivata;)
Tutto ok
ahappydeal.com is my go to place to buy android tablets and accessories. I also bought HDMI cables, IPOD/IPAD/IPHONE accessories. Quality of components is excellent. Prices are incredible and shipping is fast and affordable.
He comprado en varias oportunidades en Ahappydeal, y siempre he recibido exactamente los productos que he solicitado.
En algunas ocasiones el envío ha sido muy rápido, pero en una ocasión fue muy, pero muy lento. (el envío demoró como 50 días mas o menos)., pero el producto llegó bien.
Para mi, es un sitio confiable.
Excelente servicio, su tiempo de respuesta es muy rápido y envían todo muy rápido y de muy buena calidad en verdad he comprado varias veces y pienso seguir haciéndolo
They have great products for a very nice price. Many times I ordered Mario dolls or children watches. Always delivered and quite fast.
I am torn. I trusted my money with these people and they totally screw me over. I take my hard earned money and spend it on something I want, but you take my money and not give me what I ordered. You people are sick! I ordered a phone from this website on January 11th, 2014. It is now February 13th 2014 and still no phone. Ive opened cases and they told me to closed them and they will send my package. So i did... then I open a chat with a woman named Ivy. And the chat kept goin unanswered. I did this 4 times. All i want is either the phone, or the money. I will never order online, especially not from this site ever again. I hate you people! I will get my money back even if i sew you people!
Thank you for your valuable feedback. We always look forward to hearing from our valued customers. Let me start by apologizing personally for your experience.We really want to work with you to make this right.
I checked your name and found this order, D1401111836229405. I noticed that before you opened an case, we have already prepared your order and ready shipping out. When we arrange the shipment, you opened this case, so our system not allowed us to ship this order out. I asked my colleague to give you a refund, please kindly waiting for 2-3 working days, we will give you a full refund.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Erica
Ahappydeal Service
[email protected]
From the business
aHappyDeal is a Chinese consumer electronics wholesaler. Expect all the tablets, cell phones, and other electronic gadgets aHappyDeal sells to drop ship from China.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your valuable feedback. We always look forward to hearing from our valued customers. Let me start by apologizing personally for your experience. We really want to work with you to make this right.
For this issue as you said, i checked the ticket, our colleague sent the software to your e-mail address, make sure you can test the memory card and tell us the result.If we sent wrong item to you, we can give you a refund or resend, so please check your in-box or junk in-box. I also sent an e-mail to you, if you have any other issues, please don't hesitate to contact us.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Kindly
Erica
Ahappydeal Service
[email protected]