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aHappyDeal Reviews Summary
The company has garnered a predominantly negative reputation among customers, primarily due to significant delays in order fulfillment and ineffective customer service. Many reviewers express frustration over unresponsive communication, difficulties with returns, and issues with product quality, often labeling their experiences as scams. While a small number of customers report satisfactory transactions and reasonable prices, these positive experiences are overshadowed by a prevailing sentiment of distrust and dissatisfaction. Overall, the company's customer service approach appears to lack transparency and reliability, leading to widespread disappointment among its clientele.
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Its a very good site and all I asked from them they sent it to me exactly. It is guaranteed site.
I order shower speakers from this site over one month ago and have not gotten anything back yet. This is crazy especially because everytime i call or send an email i never get an answer or a reply to my emails. This is rude and hospitable
I have told this website to all my friends. It's a great place for quality electronics and hobby stuffs for a discounted price. I make sure to point out it's direct shipped from China (I assume) so if you want it immediately spend extra on shipping. If you go the cheaper route it will take a long time. I have order Christmas from them 3 years straight now and I've only had 1 disappointment, a capacitive mini-tablet. I will continue to order from them, and spread the word.
What i but there was very good and i order more things from there i like ahappydeal they are cool to deal with thanks ahappydeal.
Es el mejor sitio de compra de moviles que he visto su soporte y terminales son bastante buenos yo ya he adquirido 5 terminales y no me arrepiento, de hecho seguire pidiendo terminales buena pagina y buena empresa.
It's the very best site for shop.
Very fast service, Very good products
Hello. The site is good!
I do did not received one item from my order and one item came broken.
But in general is fine. I really like the item that I received.
I find a lot of thing that I can't find in another places.
They do take yours complain, but not always answer.
I will shop again. It's still good site for me sometimes to shop.
Thanks.
First one star is too much. I use to buy at this place without problem (when you have no problem it's fine) but the last order they make a mistake on my order i email the service center and now the problem begun, they write and they write and they write again without to resolve your problem and after they write no more, i have no more answer from them and i dont know what happen with my order. I think they are so stupid at this place. For the peoples who want to buy at this place i wish you good luck and if you are in canada for something who cost $20 at the end it's gonna cost you around $70 with the shipping and the border fees. For myself i never gonna buy there again with the problem i have now.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
May i know your order number or e-mail address? I checked your name, but appeared so many orders on our system, i'm not sure which one as you said. For the broken or damaged items, you can contact us and then our customer service can solve this issue for you.
Our intention is simple: to make every customer completely satisfied with their purchase and to provide the best shopping experience possible.
Erica
Ahappydeal Service
[email protected]
Omg! I wish I had have known about this website before I purchased a tablet through them. My item is still being processed and I haven't heard anything after sending them a question as to how long it would take to send my item. I hoping I'm not waiting months like some of the reviews I've read! Crossing my fingers!
Thank you for your valuable feedback. We always look forward to hearing from our valued customers. Let me start by apologizing personally for your experience.We really want to work with you to make this right.
Would you mind tell me your order number? I will check the information for you. For the processing time, in generally is 2-7 working days. But for the electronic products, we need more time to check it. Because we want to test the quality first. You can go to our support center to contact the Customer Service, our colleague can help you to check your order.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Erica
Ahappydeal Service
[email protected]
I have purchased 3 tablets for my grandchildren from this site and I have had an excellent experience with them. The tablets arrived within the time specified by the type of shipping purchased, (flat rate on one order and expedited on the other). The tablets arrived in excellent condition, with all advertised accessories, and worked exactly as expected out of the box. I plan on purchasing at least 5 more tablets from this vendor and I have no doubt that the level of excellence I have experienced, so far, will continue.
I ordered a coat from Dresslily.com on Feb 22 and the email and payment was the same as this website. I was told my coat was out of stock and would be back in stock on the 5th of march and It still says processing on the 11th of March. I filed a dispute through Paypal because I just want my money back I don't even want the coat anymore. I have submitted a number of tickets through the site and have only gotten one response saying the coat was out of stock at the moment. All of my other tickets have been ignored even though the site says they will respond within 24 hours. STAY AWAY FROM THIS SITE CHECK THE REVIEWS BEFORE YOU BUY!
We want to say thank you for providing us with important information about your situation.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please kindly check your order again. Our website is www.ahappydeal.com. And there is no coat in our website, please kindly check the website you have made this order.
I received my order that was a galapad. It came unsealed, the screen protector was removed and the screen was covered with fingerprints. I went trough paypal and they just offer me 25$ money back. I didnt accept it because when i order something new i want it new an untouched. I think all of as. After that, never offer me a new one if i send back this one. Paypal didnt help at all.
Thank you so much for your important feedback. We are always very grateful to hear from our customers. I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
I'm sorry for this issue as you said. May i know your order number or e-mail address? So that i can check and solve this problem for you. For the damaged or wrong items, you can contact our customer service, we also can arrange the resend or refund. Once again, please accept our sincerely apologize.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Erica
Ahappydeal Service
[email protected]
This site has to be one of the worse sites I have been to to buy things. I waited for my item to come and it never showed. I payed for expedited shipping and it still hasnt come. I just a refund of my money. If you read this stay away from Ahappydeal.com they will rip you off.
Thank you for taking your time to write your review. We really appreciate the feedback.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
I checked your name and found an order D1402260728112355 which has been prepared and ready shipping out.In fact when you placed an order on our website, we need time to prepare your order. For the expedited shipping, the shipping time is not including the processing time.In order to make sure you will receive a item within good condition, it takes more time to check it for you. I sent an e-mail to you, please check your account and reply me, hope we can solve this issue together.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Erica
Ahappydeal Service
[email protected]
Ordered a item to treat for birthday upon arrival the item boot looped at 96% charge and internal mic didnt work they ask you to take to local phone shop and i did only for the walk in repair shop to say upon assesment they dont have that kind of mic nor software for the phone
Thank you for your valuable feedback. We always look forward to hearing from our valued customers. Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Would you mind tell me your order number? I checked your name and found so many orders, im not sure which one is yours. I need to know your order, then i can check the issues as you said.If the items you received were damaged or any other problems, you can contact our customer service, we can arrange the resend or refund.Our goal is that every customer is completely satisfied with their order.
We will also contact the customer to apologize for the delay and offer an accommodation for their troubles and inconvenience. We feel that this is the least we can do in the circumstances.
Erica
Ahappydeal Service
[email protected]
Even though they do have great deals. The trouble to get your items, it's not worth it. I wish I would have checked out this site & read all complaints before ordering. I ordered a phone from them about a week ago. I paid the expedite shipping thinking it would get here on time. I haven't received a tracking number. I just want to know what's going on with my order?. Any information would be helpful. This site needs to keep in touch with their customers throughout the whole process until shipment has made it to its destination. There won't be a next time for me with ahappydeal.
Thank you for recent comments. We take feedback very seriously, and clearly it did not meet your expectations. I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.
First of all, please accept our sincerely apologize.If you can tell me your order number or e-mail address, i will appreciate. Because i want to do my best to help you solve any issues. For the item in your order, before shipment, we need to test the product first.So sorry for this issue as you said, we hope we can provide our customers a better service in the near future.
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution.We will learn from this experience and ensure that steps are taken to prevent it from happening again.
Erica
Ahappydeal Service
[email protected]
Portable speaker shipped Feb 1, today Mar 1, no receipt of item... as per happy, must wait at least 60 days before refund issued... I WILL NEVER AGAIN ORDER FROM THIS COMPANY. STAY AWAY
I ordered 300 usd worth of stuff from this site and nothing has come in 11 days. I payed for fast shipping and everything... My order just keeps saying processing. This site sucks
We want to say thank you for providing us with important information about your situation.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
Please kindly gave us your order number or your email address, we will check it and solve all the issues for you soon.
Very good site and the products are relaible and prices are pretty reasonable with the provided specifications for the item.
Ahappydeal web store is a great one. Their prices and quality of services are awesome. I had bought cute watches for my daughters and nephews, if I need to buy again I will definitely chose ahappydeal again. I strongly recommend this company.
Son o molto soddisfatto dell'acquisto effettuato sul sito aHappydeal, sia per la eccellenza del prodotto che per l'assistenza in chat in ogni momento della transazione, Grazie
From the business
aHappyDeal is a Chinese consumer electronics wholesaler. Expect all the tablets, cell phones, and other electronic gadgets aHappyDeal sells to drop ship from China.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We regret any inconvenience or frustration that your experience has caused you.
Your order has been shipped out by unregistered shipping mail, so these was no tracking number in it.We have reached out to this customer to personally apologize for what happened. From time to time with thousands of shipments there will be an occasional issue with shipping. Our procedure is designed to handle situations like this one quickly and efficiently. For this customer we were neither quick nor efficient and for that reason, we are retracing what exactly went so wrong so we can avoid such inefficiencies in the future.
We would be grateful if you could please continue your communication with us in your support ticket(s), so that we can work together to reach an acceptable solution. We are committed to assisting every customer at any time. Many thanks.
Erica
Ahappydeal Service
[email protected]