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The company has garnered a predominantly negative reputation among customers, primarily due to significant delays in order fulfillment and ineffective customer service. Many reviewers express frustration over unresponsive communication, difficulties with returns, and issues with product quality, often labeling their experiences as scams. While a small number of customers report satisfactory transactions and reasonable prices, these positive experiences are overshadowed by a prevailing sentiment of distrust and dissatisfaction. Overall, the company's customer service approach appears to lack transparency and reliability, leading to widespread disappointment among its clientele.
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So ive been informed to check out some reviews after placing an orderon this website. I have spent 200$ with them on the SM-N9002. After reading reviews i feel like i have been fooled by them and plan to report it to paypal and demand a full refund if it does not ship in the next day or so as i paid for express shipping.
I'm a returning customer, first I ordered a 7" all winner tablet took about 12 to reach the us, fair price 52$ with shipping, so I read reviews and against my better judgement, begged my wife to let me order a 7" Soulycin phone tablet, for 69$ + shipping 80$ with bonus points of 4$ okay not a bad deal, this order was placed 4/19/2014, this is 5/3/2014, still haven't arrived at my residence, ill be surprised if I ever get it, I ordered from another website, same phone tablet for 11$ less with free shipping and it has already arrived, I'm not at all happy with a happy deal. I have since received 5/5/2014, took about 16 days, I'm a happy camper now even though no android phone charger enclosed.
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.We wish to let the customer know that we are extremely sorry for their disappointment. Clearly, we did not meet their expectations and we will work towards creating the best outcome that everyone can be happy with.
I will appreciate if you can tell me the order number or e-mail address. I checked your name, but haven't found any order.Or you can send an e-mail to our support center, our customer service also can help you.
You are a valued customer, and we are committed to providing you with the best service possible.
Ahappydeal Service
I purchase a phone from this company and did not receive any confirmation after payment was sent, several attempts were made to contact them, but i got no response needless to say i will be reporting this to paypal to get my money back.
Thank you for taking your time to write your review. We really appreciate the feedback.We very much regret that the issue has occurred and are fully committed to resolving it to your satisfaction.
I checked your order which has been processed and ready shipping. Sorry to reply you late, i sent an e-mail to you, please check it.
If you have any other issues, please don't hesitate to contact us.
Ahappydeal Service
This is a great site. I bought my phone and everything was done very quickly. I had no problems and the customer service is so helpful, easy, and fast. I recomend this site to everyone.
I bought a cell phone that was described as being unlocked (which I needed for my cell phone company) and guaranteed as such along with an accessory for $71.05 (shipping, insurance & tracking #). It took about 4 weeks to get this phone. When I did receive it I found that it was locked and I could not use it. When I contacted the company they told me I had to pay to return it... to CHINA! It cost me $22.30 to send it back. I did not realize this company was in China and that defective items had to be returned to them there. That was the least expensive method and they would NOT refund the shipping. After several emails back and forth between me and the company representative they said they would refund the cost of the phone and accessories I bought...$54. I was angry they would not do more. I told them I would report them to PayPal and make sure they lost their account (I used PayPal). Then they said they would refund $65 but that was the most they would do. They wanted me to accept the deal and close the case. I refused saying I wanted my return shipping refunded since it was just like them stealing from me for something I bought in good faith. They kept saying they would give no more. Meanwhile I had filed a claim through PayPal and finally PayPal completed the claim in my favor for $71.05. Then "aHappyDeal" said they would give me back the $71.05 I paid in the first place but I am still out the $22.30 it cost me to return the item, which is unfair. I am not rich and that is a lot of money. I could buy almost a week of groceries for that.
If you value your sanity and want to keep your hard-earned cash, steer clear of this company. They sell cheap and often-times defective merchandise. Their products ship from some sweat-shop in Fiji. Maybe one in ten items will actually work. The one thing I kept from them is a stylus/ink pen that I use for my Kindle. I will say at least that works but it's not worth the hassle dealing with them.
Caveat emptor... BUYER BEWARE!
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
I checked your name and found so many orders. Could you tell me your order number? I will check it for you.
You are a valued customer, and we are committed to providing you with the best service possible.
Ahappydeal Service
Have bought many times always received it on time and had no problems with the products
Excellent place to buy, low prices, high quality and high responsibility, Very good attention from marketers happydeal site with any questions they respond almost immediately, congratulate them on this site.
aHappyDeal.com is a perfect site with very good product to buy. They have very good cooperation with their costumers.
I bought brilliant cases for great price.
Awesome for my child.
Are nice to use instead of a virtual keyboard!
Very simple to use.
Excellent cases, very practical and very economical.
All goods are cheap and useful.
The best price for good products. I am very happy with that products, good functioning and manufacturing quality. I recommend this site.
It's OK. Not too bad, but not too good.
I bought four time this website.
First I bought a mobil phone. The display is broken, and I hat to fix it. Since then it works perfectly.
Second time I bought a tab. After two months of correspondence, I had a choice and another device, because the original was not in stock. Even after a month of correspondence posted to the device. Even as they have paid me $ 4 surcharge in.
The device is working, but I'm not satisfied with the administration.
Very low prices, and some really cool stuff to buy. Shiping time for me (Czech republic) is very nice, max was 30 days and least 25 days, so as you expect :) Shop has nice webpages, and pretty wide sortiment of goods :) Definitely worth time to check it out.
I have ordered many smaller items from this site. The items always arrived within the time stated in the shipping. I have had a couple items that were broken or lost in the mail but I was given a refund or the item was resent. Communication is good when there is a problem. Shipping is always very cheap and there are always coupons available!
DO NOT BUY FROM THIS WEBSITE! I would not have given this website even a one star but this was the only way to leave a review. I bought a phone for my daughter which stopped working completely within 2 hours. I emailed the company and after many emails sent the phone back being informed that we would be sent a replacement phone. The postage for sending the phone was about £15. After nearly 2 months and many emails we finally received the 'new' phone, but only after I had to pay another £17.74 to get it from the post office as the postage and customs hadn't been paid by the company. When we opened the package we realised we had been sent the same phone, which now had no sound, continues to freeze and has poor reception. We were told by the company to take it somewhere to see what was wrong with it. I stated I wanted my money back but was told they would deduct $10 for postage costs. If I send this phone back now I will have paid nearly the original cost of the phone in just postage costs. Do not buy from this company as they are crooks.
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
Could you tell me your order number? I checked your name but haven't found your order. Regarding your issue, we will solve it for you soon.
You are a valued customer, and we are committed to providing you with the best service possible.
Ahappydeal Service
This website need to be band from the internet. They take for ever to send your package. I ordered a phone 2weeks ago and i am still waiting... I emailed Wendy for the tracking number and it feels like I am waiting in vain...
Thank you for taking your time to write your review. We really appreciate the feedback. First, I want to offer my sincerest apologies to you for the issue.
Would you mind tell me your order number or e-mail address? I checked your name, but haven't found any order. I will appreciate if you can give any information about your order, i will do my best to help you.
We value your patronage and wish to continue serving you in the best way possible.
Ahappydeal Service
This website is scam they keep lying at me fir i got i message telling me that my product was shipped them they sent me another message telling me that the status will be updated after two days the product was shipped so if the first message that i get was 3 days ago the status is supposed to change to shipped but it is still in processing i will never buy anything here is the worst $#*!
That's why Chinese economy is going up $#*!ing Chinese people if someone here is a business man never do business with chinese people they will trick you and steal your money because that's how Chinese people are
Thank you for your message. Really so sorry for this issue as you said.
May i know your order number? I checked your name, but nothing was found. I will do my best to help you solve this issue.
If you have any other questions, please don't hesitate to contact us.
Ahappydeal Service
"This is the WORST company I have ever dealt with! I would never go through them again and suggest that NO ONE ever does. I ordered two phones from this company on feb 6th, I paid 30 dollars for expedited shipping, I assumed that since they are in china it would take about a week or so, instead of the the normal 3 to 5 days, boy was I wrong! I finally received one phone on march 17th after sending about 16 e-mails to them and getting no response for 3 days I would get the response "please wait just 3 to 5 more days and then 24 hours and then we will send the tracking number". This went on for about 14 e-mail before I finally got a tracking number for one phone. I then had to wait another week before they sent the second phone which still has not been delivered. In every e-mail that I sent to them I told them to refund my shipping cost because I paid for 3 to 5 days not weeks. After everything that I had gone through with this company I thought that returning the 30 dollars was the least they could do, no they said nothing about the shipping and will not return my money! DO NOT order from them you will end up with nothing but a headache! I will be putting this review on several sites, if you do order from them and don't get your order do not expect a refund in any amount they keep your money. If i could give them negative stars i would."
I want to start by extending our thanks to you for providing your extremely valuable feedback to us. I want to extend my sincere apologies for the problems you have experienced.
I checked your order and found that before you posted this review, we have already shipped all items out by expedited shipping. Sometimes the processing time on our website is 2-7 working days.
If you have any other issues, please don't hesitate to contact us.
Ahappydeal Service
Sure the allure of cheap and inexpensive hardware that promises to do the job is all fine and dandy, if they'd actually decide to ship the product to you that is. I only bought one single item from them, and even ordered it with the promise of it being expedited. Not only did I not get it 3-5 days later, I look online to see that the product is still under "processing." I bought the product on March 16th at night, which would've meant it was Monday morning March 17th.
After messaging the company CONSTANTLY I finally get responses from them telling me that my billing and shipping addresses do not match and that's why they can't mail it out to me. To my knowledge, Paypal took care of the payment itself, why would it matter what my billing address was? All they should've needed was my address for shipping my product (which was correct). My product is a mini projector, nothing even that big or fancy. They even added $2.04 to my bill for "insurance."
Even after them "okaying" the product (03/25/2014) and saying that the problem is taken care of, I look online to see that what do you know... the item STILL is "processing." It has been a total of currently 9 almost 10 days and I'm just now getting email confirmation on it being shipped out now, even though it really isn't?
Definitely, this is a great wake up for me as a new customer of online marketing. I learned that I need to look at reviews online to see if companies like these are really out to just steal your money and leave you out to dry. I will tell all my friends never to make the same mistake that I have buy buying from here.
Thank you so much for your important feedback. We are always very grateful to hear from our customers.We regret any inconvenience or frustration that your experience has caused you.
I checked your name and found so many orders, i'm not sure which one as you said. Could you tell me your order number or e-mail address, i will check it for you.
Thank you again for bringing these matters to our attention.
Ahappydeal Service
I puchased a phone from there which was delivered to me late and broke after a few days. I made a big mistake which was to order another one from there. This time however it still hasnt reached me when i ordered it over 5 months ago. Also they dont even give you a full refund. Only a half refund so i basically paid half the price for nothing atall..
Thank you for your recent review.We are so sorry for this issue as you said.
I checked your name and e-mail address, haven't found any order. Would you mind tell me your order number or e-mail address? I will check this information for you. For the damaged or missing items, we can arrange refund or resend.
Once again, please accept our sincerely apologize.
Ahappydeal Service
Terrible experience with this company/website. The tablet I bought took approximately 2 months to arrive, fair enough, it's China, I expected a lengthy wait. However, on opening my package, the tablet was damaged and completely unusable.
On contacting customer services, they offered to send me another tablet and I had to pay the postage from China again, plus a supplement of around half the cost of the tablet. I requested a full refund. They refused. I have been offered half the cost of the tablet as a refund, and will now lose out on the postage costs, half the cost of the tablet, and still be minus a tablet. The alternative they offered is to send the tablet back to China and they will refund me the cost of the item alone.
If you're looking for tacky, broken, cheap "Made In China" rubbish, with incredible waiting times on both your item and on replies from customer services, then look no further.
Would recommend to avoid at all costs.
Thank you for taking your time to write your review. We really appreciate the feedback. I'm sorry for this issue as you said.
I checked your name and found an order DD1311270646367903, which has a tablet. Regarding your problem, we will solve it for you as soon as possible.
Thanks for your kind understanding and assistance.
Ahappydeal Service
Have been using this site and have bought many things which are so valuable. I will keep on using and purchasing from this site :) thank you ahappydeal.com
Love this site! Yes the shipping is very lengthy but very worth it! They are great with the customer service and always respond to any problems or concerns you have in a timely manner. Thank you ahappydeal.com for being so afforable and for your wonderful support team!
-Rose
aHappyDeal is a Chinese consumer electronics wholesaler. Expect all the tablets, cell phones, and other electronic gadgets aHappyDeal sells to drop ship from China.


Thanks for your recent review.
I checked your order, and found that in fact we have been prepared your order and ready shipping, but you asked my colleague cancelled it, please don't worry, we will give you a full refund soon.
If you have any other issues, please don't hesitate to contact us.
Ahappydeal Service