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aHappyDeal

2.5

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aHappyDeal Reviews Summary

The company has garnered a predominantly negative reputation among customers, primarily due to significant delays in order fulfillment and ineffective customer service. Many reviewers express frustration over unresponsive communication, difficulties with returns, and issues with product quality, often labeling their experiences as scams. While a small number of customers report satisfactory transactions and reasonable prices, these positive experiences are overshadowed by a prevailing sentiment of distrust and dissatisfaction. Overall, the company's customer service approach appears to lack transparency and reliability, leading to widespread disappointment among its clientele.

This summary is generated by AI, based on text from customer reviews

service
6
value
4
shipping
4
returns
4
quality
3

We monitor reviews for authenticity

Argentina
1 review
0 helpful votes
Follow Federico G.
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The website shows a vast variety of items, from electronics to home decoration and toys, which are made of a very high quality. You can find lots of options to select from.

Customer support is great, willing to participate and to provide assistance.

The shipping is fast and accurate, and PayPay is supported as a payment method.

I really recommend this site, given that some items they sell, are hard to find in order webpages.

Date of experience: July 24, 2013
California
2 reviews
0 helpful votes
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I have bought a lot of things from this site and have found that the quality of they're products a very good and live up to all things they describe for each item. I've been back mayn time now as they have great prices along with good quality. I do realize that I am in the USA and it does take time for things to ship from Chine to here but they do get things to me pretty darn fast! I love em!

Date of experience: July 23, 2013
Virginia
1 review
1 helpful vote
Follow Micheal R.
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I received my order, a cellphone 3 days ago and love it. It is an excellent product. Great value. Easy to use large screen. Two batteries and two SIM card slot is very handy and comes pre-loaded with apps. 3 mp camera gives sharp photos. Over all excellent, very happy :)

Date of experience: July 18, 2013
New York
2 reviews
4 helpful votes
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They are associated with everbuying.com. They don't have product in stock, takes very long to ship out.

Date of experience: July 16, 2013
Ahappydeal R. aHappyDeal Rep
over a year old

Dear Daniel,
Thank you for taking your time to write your review. We really appreciate the feedback.
Could you please tell me the order number? We will look into the matter and try to make compensation for the problem.
We apologize for the inconvenience again.
Kind Regards,
Shiela
[email protected]

New Zealand
1 review
0 helpful votes
Follow Craig S.
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I have been purchasing products from ahappydeal for about a year now, over this time I have seen their systems improve, so far I have had no trouble with receiving my orders tracking works well.
Communication is ok although language and cultural barriers do exist, my expectation of service can be different to theirs, a little patients can be required.
They have a good range of useful products, with generally good quality, be sure of what you are ordering though read the product descriptions thoroughly and with care as this will give good clues to the quality of the product, on the whole I will keep shopping with them when i require certain products i cannot source locally at a reasonable price.

Date of experience: July 14, 2013
France
1 review
0 helpful votes
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Products I ordered on this website avec very usefull. I didn't find them somewhere else

Date of experience: July 12, 2013
Philippines
1 review
0 helpful votes
Follow Jomar Y.
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So here it goes..
July 12, 2013

So here it goes.

The first time I ordered 2 items to test if the site is legit. Order was paid via Paypal. After the maximum estimated days of delivery I was informed that my order was lost during shipment. I was asked for a refund. Refund was processed but minus the shipment fees.

After that I was very skeptic but tried another order, and was not disappointed. Shipment came as scheduled (though it was held at post office at first) and was very pleased with my items. It was way more that I expected.

Although customer service has some language issues, they try their best to help out any issues encountered.

I highly recommend this site!

PS: for those who ordered, try to contact them to check on your order just to be sure it gets shipped without problems.

Date of experience: July 12, 2013
RU
1 review
0 helpful votes
Follow aaa u.
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Fast order processing, prompt technical support, quality goods. I recommend!

Date of experience: July 11, 2013
Mexico
2 reviews
1 helpful vote
Follow Rod M.
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I have bought at the store and I'm really pleased aHappyDeal, payment porPayPal was performed without any problem, and the product is received in 20 days, without having to pay for the tracking number, only pay for shipping insurance.
Previously bought another product by certain circumstances which could not send, but I do the refund of what you pay for that product.

In short aHappyDeal is a store in which if you can make purchases without many complications.

------------------------------------------

Yo he comprado en la tienda de aHappyDeal y realmente estoy complacido, el pago se realizo porPayPal sin ningun inconveniente, y el producto se recibio en 20 días, sin necesidad de pagar por el numero de rastreo, solo pague por el seguro de envio.
Anteriormente compre otro producto el cual por ciertas circustancias no pudieron enviarme, pero me hicieron el reembolso de lo que pague por aquel producto.

En resumen aHappyDeal es una tienda en la cual si se pueden realizar compras sin tantas complicaciones.

Date of experience: July 11, 2013
Virginia
1 review
0 helpful votes
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If you do not know where to buy, choose here.
My choice here always right, so just recommend!

Date of experience: July 9, 2013
Italy
1 review
0 helpful votes
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Ho comprato diversi oggetti e ho ricevuto un ottimo servizio. La merce mi è stata regolarmente consegnata. Il servizio di assistenza e supporto è ottimo e sono sempre disponibili.

Date of experience: July 4, 2013
Ireland
1 review
1 helpful vote
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Very good website, Good Quality items at low prices, Shipping fast compared to similar websites, Always got my order + on time, Very good Customer Care / Never had any trouble getting in touch and always get Quick response, Will gladly deal with Ahappydeal with again, A+.

Date of experience: July 2, 2013
Texas
1 review
1 helpful vote
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ahappydeal.com has been very easy is work with. Their prices are very reasonable and I have had great success with communication and customer service. They do cater to the gadget-philes and have quite a selection.

Date of experience: July 2, 2013
Hong Kong
1 review
0 helpful votes
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Had made two purchases will these folks. No complaints whatsoever. Prices are rock-bottom, and there are regular promotions. Products are nice and in good quality. Good for gifting and buying your child a gadget. Delivery is faster than other similar websites. Even sweeter deal with their "DM points" system which gives you rebates based on your loyalty.

Date of experience: July 2, 2013
Chile
1 review
1 helpful vote
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. I purchased 4 times on this page the first time buy one smartphone in March the 2nd time a tablet in April the third time accessories galaxy s4 and now a week ago some chargers and batteries, the first 2 shipments and I have in my hands the remaining 2 are on their way so far of the 2 shipments I have received I have only positive comments have come in exactly 28 days each were coming nicely packaged to prevent damage during travel on the quality perfect worked even more when its price is often half of what you can buy in any store so far nothing negative to say I can not comment about the warranty or technical service that has not yet needed to use them if I had to I would do recommend this product 100% I hope in the future to remain so

Date of experience: July 1, 2013
Texas
1 review
7 helpful votes
Follow Patsy S.
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I have been trying to get in touch with these people about my order, They have already took my money out of my credit-card. You can not get in touch with anyone, they said it should be here in 3 to 4 day, It was order on the 21st of this Month.No! Phone. How can I get my money back! This is my second order, the first order came on time, no problem, now I am worry about the second order, because look at the time. It is the 30 of the month, so where is it.

Date of experience: June 30, 2013
Ahappydeal R. aHappyDeal Rep
over a year old

Dear Patsy,
Thank you so much for informing us about your shopping experience.
Could you please tell me the orde number and i will check the problem for you, In addtion, we will offer you a future discount for the situation.
We're very sorry for your concerns and the issues you have raised.
Kind Regards,
Shiela
Ahappydeal Staff
[email protected]

Missouri
1 review
0 helpful votes
Follow jamie s.
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I had email in about the cellphones- I wanted to by one but wanted to make sure they would would with my carrier...
I got a fast response back and answers to all of my questions.
Thankfully they told me up front that the phone i was wanting would not work with my carrier so that i didn't waste my money or time on something that will not work!
Thankful for that!
Nice people -

Date of experience: June 14, 2013
Washington
2 reviews
8 helpful votes
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These guys sell counterfeit phones that are hard-locked, un-rootable, AND are cloned IMEI blacklisted. Waste of money and time. I've wasted over 40 hours using ever trick known and these phones will not work on ANY network. The tech support is friendly but useless. All products are illegal.

Date of experience: June 8, 2013
Ahappydeal R. aHappyDeal Rep
over a year old

Dear Ja S,
Thank you for your time to tell us the problem.
All the devices we offer have no price, and made by the local, so hope you can understand, But they are legal, or we will not sell them.
We do hope all our customer enjoy the products, and we are trying to offer better quality, And we are on the way to improving all the time.
We encourage all customers to contact us immediately if they have a problem with an order.
We're very sorry for your concerns again.
Shiela
Ahappydeal Staff
[email protected]

Tennessee
1 review
4 helpful votes
Follow smith M.
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This is a terrible website because they are stealing innocent people mooney and hurting people because making someone happy telling them you will have a great present is a LIE on ahappydeal.com

Date of experience: May 28, 2013
Ahappydeal R. aHappyDeal Rep
over a year old

Thank you for your valuable feedback. We always look forward to hearing from our valued customers.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
We are NOT a con. We really do not need to risk our reputation over a single order. Nevertheless, we respect your opinion. It will be nice if you can respect the opinions of other reviewers too because it is not fair to accuse other honest reviewers of being liars.

Could you tell me the order no or Email address so that we could help to chekc your order and solve the problem?

Again, we apologize for your shopping experience which was clearly not up not up to your expectations. We will work harder to minimize the possibility of a recurrence.

Texas
1 review
8 helpful votes
Follow bri r.
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"have bought several android phones from ahappydeal and the quality is on par for the price.
I have had trouble with some of the phones that have a "1 year warranty". I am not sure what the warranty consists of but I have a phone that I shipped back on Feb. 20 today is may. 20 and I still have not received a phone back. They (jean) say I had the phone over 30 days so they cant give me my money back and they have not fixed mine or given me a different phone. I send them messages and they will answer back in 5 or 6 days that they will send me a phone. I send them a message to check progress they tell me sorry out of stock please wait several days. I sent a complainant and got a different person Evan was there name I thought they were going to help they wanted to know all the info then they said they could not help me anymore talk to jean they were the one in charge of my account. Any time you ask them a question they send back simple 3 line remarks that doesn't answer a single question. I hope that I can get a phone back from these people.
I will never buy another product from this company and I suggest you do not ether If you do just accept that if it breaks you just through your money away."

Date of experience: May 20, 2013
Ahappydeal R. aHappyDeal Rep
over a year old

Dear bri r,
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
The problem may be that my colleague can not handle so many things at the same time, so the response is a little slow, And my colleague may need time to confirm the information and test the quality of the device, so there is a delay to deal with the matter for you.
Those who read our reviews will note that while we are not perfect, we strive to be. Ahappydeal apologizes for your shopping experience which was clearly not up to your expectations. We will work harder to minimize the possibility of a recurrence.
Shiela
Ahappydeal Staff
[email protected]

From the business

aHappyDeal is a Chinese consumer electronics wholesaler. Expect all the tablets, cell phones, and other electronic gadgets aHappyDeal sells to drop ship from China.