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aHappyDeal Reviews Summary
The company has garnered a predominantly negative reputation among customers, primarily due to significant delays in order fulfillment and ineffective customer service. Many reviewers express frustration over unresponsive communication, difficulties with returns, and issues with product quality, often labeling their experiences as scams. While a small number of customers report satisfactory transactions and reasonable prices, these positive experiences are overshadowed by a prevailing sentiment of distrust and dissatisfaction. Overall, the company's customer service approach appears to lack transparency and reliability, leading to widespread disappointment among its clientele.
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I've ordered a very nice watch from this site. The communication was good. The price was cheap and the build quality of the watch was really super. I could recommend the site to everyone..
To me as a customer it does feel more like a retailer than a wholesaler. It does not matter if you order huge or small amount. The price is always right.
I've been a costomer for a while now and keep coming back for things I like to try,
Or just wannahave.
I am very pleased to shop from ahappydeal.com. This was my first experience of online buying and I found it great. The customer services is marvellous and they provide total customer satisfaction. Indeed ahappydeal.com is a very secure and nice place for online shopping. 5 stars to ahappydeal.com!
Esta pagina es buena y tiene unos articulos que merecen la pena. Yo volvere a comprar aqui puesto que su forma de trabajar y su atencion al cliente son muy buenas. Gracias.
I paid the order for 76.51usd, and for personal reason, I asked for change another item twice, and the suctomer service is very good, they are very patient, so I think it is a good website for us to do business. Hope I will get order soon.
He comprado un movil el 23-09-13 y al mes les mando un correo y me contestan que es por la paqueteria que tardan mucho que no es por ellos, pues al dia siguiente otro correo en el cual me dicen que mi pedido acaba de salir, osea que no me lo habian mandado, asi metia el codigo de busqueda y me salia que no existia ese paquete que sinverguenzas no se los recomiendo a nadie
I like the website so I purchased so many phones on the website on October 11, they are good quality and cheap price, I think it will be very fast to receive them. I have received two phones, they work well, nothing wrong, I am very satisfied. Hope rest phone could come soon.
The web site ahappydeal.com is my best web shopping site, I order a great tabelet well made. Beautful screen and color
ahappydeal.com did a great job by sending my tablet by DHL form China to Canada 48 h
I am very glad, that i have found this great/good site. It has very special prices, that u don't find in another shop.
And the service is also very good.
Thank u for the nice products, that i have ordered from u. I like them very much.
I have been a happy customer for over two years. Had one problem with an item, and it got handled promptly by their customer service. Shipping could be a bit faster, but I guess it comes from across the world. Their prices sure are hard to beat!
Ahappydeal, what'shappening, a friend recommended this site to me. I don't know what she sees in it but franchly speaking, in terms of customer assistenza they are okay but they keep stailing time in shipping orders. I order a battery and a phone, order number D**************, on the 02/010/13 till now my order is still processing, ahappydeal has been kind enough to agree for a substitute, Excelvan H9503 Android 4.2 Smartphone with 5.0 inch WVGA Screen MT6572 Dual-Core 1.2GHz (White) instead. I'm okay with this new arrangement but what worries me is the fact that I've been told that they will not ship until further testing, which means other 2 weeks. Please ahappydeal I paid for expedited shipping because I needed this items before the 4th of november, therefore I will be more than happy if you delay no more in sending out my new preference which is Excelvan H9503 Android 4.2 Smartphone with 5.0 inch WVGA Screen MT6572 Dual-Core 1.2GHz (White) instead of the hotwind dg 200 that I ordered as agreed. Please send it this week so I can be sure to have it before the 4th of november thank you. Apart from these delays I recommend ahappydeal.
Its been 3 days since we agreed to change my other from hotwind to feiteng H9503 white, still no expedited tracking number and no phone. I don't want to believe that I have neen scammed. Please ship, ship, ship the phone because if it arrives at later than the 4th of november it won't serve anymore the purpose for which I bought it in the first place. Thanks
Dear Phoenicia C,
I want to start by apologizing unreservedly to you for what has happened; it is never our intention to upset any customer.
We are sorry that the product needs to be tested, so it will need 2-3 days, we will deliver your order as soon as possible.
We will be in touch with the customer to personally apologize and offer special consideration for what was clearly an unacceptable level of service. We can and will do better in the future.
Lucy
Ahappydeal Service
[email protected]
Bought three cases in the website.
Like them so much.
But the waiting time is more than a mouth.
I'm dealing with this site almost 2 years. All the things i've purchased here were quality enough with a low price. Also, shipping is very fast. Need to tell that every person of my family use smartphones from here. :)
This was my first order from ahappydeal.com and I have to say that I've been
Very impressed. The customer service and deliver times were very good indeed.
The 'smart phone' I'd ordered, an S******* is an unbranded touch screen phone running on android 4.1. It looks and feels like a proprietary branded phone costing much, much more. Its dual core chip may not put it up their with the very latest quad core models, but it's certainly a lot faster than the Samsung Galaxy S i9000 I'm replacing.
The android 4.1 operating system hasn't been tweeked or adjusted in any way and the phone comes with all the usual android apps, google maps, navigator, calender, calculator, memo etc as well as access to the google play store.
It's got a reasonable 2mp front facing camera which works well with Skype and an effective 8.0 mp rear facing camera with an LED flash. The LED flash can be turned on independently to use as a flashlight. The camera has a number of modes, portrait, landscape, macro, nightime, auto etc and a really good panoramic mode which pastes together several frames through an arc of about 270 degrees.
The capacitive touch screen is precise and easy to use and is bright enough to be visible in most light conditions, though obviously not in bright sunshine!
I haven't really found anything to gripe about yet. I wasn't expecting something to equal the latest super fast quad core phones, just something to replace my elderly Galaxy S i9000 and I haven't been disappointed.
All in all, an excellent phone for the money. Not cutting edge, but no slouch either. With good build quality, at the price, I'm very happy with this phone.
I have ordered several goods from them and have been very happy. Their customer service people are very nice, the process is easy and the descriptions are very accurate. This arrived in the time.
Really good service at a very good price. I recommend them.
This was my first time ordering from ahappydeal. I used paypal and had NO trouble at all. Customer service was quick to respond when I had a concern and showed me personal care. Now that to me is VERY important! I give them an A+. I WILL be a returning customer! My order went to the US so it took about 3 weeks to get here. That is normal with international shipping. I was able to track it the whole time too. I am glad I found this website. It is the REAL DEAL!
Ahappydeal web has the excitment and suspense that we need. Waiting for your purchase can be long if you just click like a mad thing and don't read what your clicking, I made the mistake of getting shipping on the longest route possible to New Zealand so read what you click people. I am so happy with my purchase I got a mini smart ph ******* andriod and it has challenged my brain to work it out but I have found nothing wrong with it, althought i am not savy in the world of smart phones I do not need my childrens help in downloading etc, for which I am very glad of, I dont need to be reminded how old I am. Thank you ahappydeal.com much apprieciated.
Have been a buyer for almost a year, I am very satisfied with their immediate service, the good prices and product quality.
Durin last months I already placed several orders at ahappydeal.com. So far the products were good quality and delivered to Europe in expected time. So far ahappydeal.com is for me the best source of gadgets and other small products.
Заказала товар заказа DD************** от 26/09/13 Номер Отслеживания: RB*******CN Номер Отслеживания: RQ*******SG, уже 21/10/2013 но сведений по заказу нигде нет. Когда спрашиваю на сайте - отвечают ждите прошел почти месяц. Заказывала раньше было все нормально и отслеживалось, а сейчас не понятно.
From the business
aHappyDeal is a Chinese consumer electronics wholesaler. Expect all the tablets, cell phones, and other electronic gadgets aHappyDeal sells to drop ship from China.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Juan p
First, I want to offer my sincerest apologies to you for the issue.
We are sorry for the trouble we caused. We have sent out your order before, but sometimes it will delay. Please contact us, we will help to deal with the problem.
We are going to reach out to this customer to apologize personally and to see if we can make an accomodation they will find acceptable.
Lucy
Ahappydeal Service
[email protected]