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Agoda Reviews Summary
Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 18th among Hotels sites.
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The reviews posted by the users are useful insights for first time travelers to a particular location.
This site is very helpful in finding hotel with great price and features. Reservation is fast and reliable.
Safe and very comfortable. I like book hotel by Agoda so much
+easier to find the best hotel rates and recommendation
-need to login again if you need two (2) rooms and above... please update the search details.
For those on the move through Asia this hotel is ideal, price is right service OK & conveniently located to the city.
Good but it should be much better if you can remind the users to redeem points.
I have been hotel thru agoda.The hotel is much much cheaper and booking is very easy with agoda. Bravo!
Very user friendly. Majority of the time I managed to get the lowest rates at Agoda.com
Easy to find the accommodation I am looking for, and very easy to book, to pay on line, and very easy to track my bookings.
Easy to find stuff. Great prices. Quick and easy process.
Just booked a hotel in Hong Kong, not available in most travel booking sites. Got the best rate and I know I can trust Agoda. Have been using it for 6 years now.
Only downside is the point expiration :(
We find agoda website user friendly. We have many choices to suit our budget.
Keep up the good work. God Bless your company.
I do all my hotel bookings thru agoda since they are very reliable for me and never encounter any problems with them.
Good site but why does it show the same pics on different prices?
And looks to be the same as the cheaper prices,
Seems fine for booking in Asia - this is my first time and I have yet to check into the recommended hotel to verify - etc.
Agoda has been the best online booking website I have ever came across. It calculates the total expenses for your rooms and always give the best and lowest rates, compared to other sites. I have always used and will always use Agoda for any bookings and highly recommend everyone to start using it too! :)
Easy to follow, good selection of accommodation, great value.
Good Price! Better than Palmas Del Mar website prices. Like the idea we do not have to pay until 9 days before we arrive for our stay. Also Free Cancellation if canceled 7 days before our Reservation is a plus.
WARNING! Don´t ever use agoda.com! I was promised my money back from them as the hotel I booked did NOT EXIST, something I discovered when I was standing infront of the supposed hotel in the USA. They can´t be reached at any phone nr whatsoever and if they call you (after you threaten to inform the police and the media), they use blocked phone numbers so you have no idea who really is calling and from where, and then they harass you for your credit card details in order for them to "refund" you. They don´t answer emails either. I needed to involve a lawyer for that one. I suspect agoda.com is a bunch of private people with very good computer skills that pose as being an online booking service. My honest warning to everyone out there: NEVER USE AGODA.COM! The safest way to book hotel stays, is to contact the hotels directly. Lesson learned the hard way for my part.
They go hand-in-hand with Booking. Com. Five month after I cancelled my
Agreement with Booking. Com (they were charging me 15% commission!),
Agoda, which is one of their affiliates, keeps misinforming the unaware travellers
Showing "no rooms available" at Villa Maria Country Inn Edmonton (my B and B).
Their"customer service" is a phantom; Stay away them dear traveller!
You can get a real good deal by calling directly thus avoiding intermediaries who
Drive up the prices!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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