AgodaReviews 4,448

I booked an hotel in Edinburgh 90 days in advance and paid up front. First time I have had to pay up front and have encountered a no change policy. We have to change our booking by 1 day and Agoda are totally inflexible. Unfortunately the hotel can't help.
With still a month to go one would think that they would be able to change the booking. I would not recommend nor use them again. They now benefit from an additional $350 and the hotel will definitely be able to rent out the room.

Booked my reservation with Agoda for Buasari in Patong and requested airport pick-up in Agoda's comment section. Called to confirm my reservations with Buasari the night before and was told complementary airport pick-up was only available if I booked through hotel. Agoda never responded to my initial request until I arrived at the hotel. Happy with Buasari, but would not use Agoda again due tp their slow response and you end up paying more by using them.

I traveled to New York and booked a hotel room on Agota. It was about $100 cheaper per night than any other travel site, and when I called the hotel in New York, it was also over $100 cheaper. On top of that Agota let me cancel my reservation and get my money back if I needed to change plans. I don't know Agota's business model or how their prices are lower than competitive travel sites, and I didn't need their customer service because my hotel turned out just fine, but for me it was a 5 star experience.

Stay miles away from Agoda if you like you money! We used them once, in Flores, Indonesia. They were really fast in charging money from my card but when we arrived in the hotel, the lady at the reception told us she couldn't put us up as Agoda stopped paying them half a year ago. As simple as that - there was a personal change of the person in Agoda responsible for Flores and they probably keep all the money just for themselves. Incredible!
Btw, apart from that, the lady told us if we had spoken to her directly, we would have received normal, non-discounted price which was 6 NZD lower that Agoda-promoted 'best price', i. E. not only they scam the hotels in Flores, but they also charge you extra for that

This is my first time go Seoul by individual without travel agent. For consideration on room reservation to Uljiro Co-op, I found 1) Its site location is good for shopping and Airport 2)room rate is reasonable 3)picture shown room is clean, tidy and comfortable with high quality of bedclothes, eg. Quilt cover, bed sheet, pillow case... etc, they look soft and elegant 4)room is feel fresh with bright light window. 5)room renovation look new and clean. 6) room with broadband service: but we found there are 2 difference offers mentioned between Hotels.com and Hotel.com.as = one is free of Wi-Fi service but other is Lan Access. This is why I took quite long time to consider whether Uljiro is really suitable for us because Wifi will be considered as priority issue we make room registration.
7) Can anyone reply me about Payment due date on room reservation? It make me confused: May 19,2014 is the last payment due date mentioned on "Booking Detail" when you click into the icon "Free Cancellation" but May 17,2014 is on "Booking Completed" slip?. 8) I booked May 21 to 30,2014 and will upload my comments after my stay.