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Agoda

2.5

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Agoda Reviews Summary

Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 15th among Hotels sites.

service
801
value
763
shipping
349
returns
464
quality
660

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Singapore
1 review
0 helpful votes
Follow GOVINDASAMY R.
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I used Agoda multiple times for many years. I like the uncluttered but informative layout of their website. The site is fast in response and works good. One suggestion is to have a comparison option. Assuming that I have finalised 3 or 4 hotels and if I want to a quick comparison of them, this option will be useful.

Date of experience: October 16, 2015
Singapore
1 review
0 helpful votes
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Thank you Agoda :)
October 17, 2015

The booking very fast and efficient and the best thing I can get the best price through Agoda.

Date of experience: October 16, 2015
Malaysia
1 review
0 helpful votes
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Excellent rewards
October 17, 2015

I love the rewards points which helps us to save a lot. Thanks Agoda!

Date of experience: October 16, 2015
Australia
1 review
0 helpful votes
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I had been using Wotif and Booking for years, but Agoda is easier to use and better rates, from what I can see.

Date of experience: October 15, 2015
Australia
1 review
0 helpful votes
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Love booking with Agoda
October 17, 2015

I have been booking through Agoda for years, the points build up really fast & I have never been let down. Their customer service team is also fantastic, always happy to help.

Date of experience: October 15, 2015
Australia
1 review
0 helpful votes
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I stumbled upon this website only a year ago and I have already booked 4 hotels with it.
I am extremely happy with the listing of hotels and prices and specially the insider/agoda deals.
I would highly recommend this website for your travel planning.

Date of experience: October 15, 2015
Philippines
2 reviews
13 helpful votes
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Booking with AGODA is very easy. Their system is very efficient and convenient for customers. I've had no problems with them for more than 5 years that i have booked hotels. Even the cancellation of rooms has no difficulty. Their rewards program is also true. Go and book thru AGODA NOW!

Date of experience: October 15, 2015
District of Columbia
1 review
0 helpful votes
Follow Mado N.
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My booking satisfaction
October 17, 2015

The site is easy to navigate, I got in to book for a cheap room, I got even a cheaper room near the Canton Fair in Guangzhou, China.
I am happy with the experience.

Date of experience: October 15, 2015
Australia
1 review
1 helpful vote
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I like it.
October 17, 2015

I just like Agoda. It is clear and simple to understand and easy to use.

Date of experience: October 15, 2015
Ireland
1 review
0 helpful votes
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Great value!
October 16, 2015

Agoda always gives more options and best prices. I have come back again and again, always great value.

Date of experience: October 15, 2015
Australia
1 review
0 helpful votes
Follow ERLINDA S.
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I have stayed in many hotels using AGODA over the years and I am very satisfied with their service. Easy booking plus pay with big discounts on nice hotels. You also have a choice
Of pay now or later and free cancellation. I can recommend AGODA to anyone.

Date of experience: October 15, 2015
GB
1 review
0 helpful votes
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Easy to use website, for my hotel in Spain you were the cheapest, with the best service.

Regards,

Brian James

Date of experience: October 15, 2015
Ireland
1 review
0 helpful votes
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I hope u can give some good prize or gift for yr vip members

Date of experience: October 15, 2015
Oregon
1 review
0 helpful votes
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Agoda Convenience
October 15, 2015

I have been using Agoda for the last 2 years for all my trips to the Philippines (7 trips). Prices were fair, payment is very convenient and searching is secondyo none.

Date of experience: October 15, 2015
Finland
1 review
0 helpful votes
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I love this website
October 15, 2015

I always primarily use this website. I have done so for about 7 years. Most reliable.

Date of experience: October 15, 2015
Hong Kong
1 review
0 helpful votes
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There are in general more hotels available on Agoda compared to other sites, say, Expedia. There are many choices of B&B on Agoda while other websites typically lack this feature. Agoda's prices, however, are not always lowest; but they are certainly more transparent - the listed prices are final prices you pay, while on other sites the prices may exclude fees, service charges and taxes. I would recommend using Agoda as base for looking for a hotel, and once you find your favorite hotel, compare prices with other sites.

Date of experience: October 15, 2015
Australia
1 review
0 helpful votes
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I do a lot of research across a lot of different web sites before I travel and consistently find that Agoda is the best when booking accommodation. The info and reviews are accurate, pictures and room information (especially room size) are very handy when considering a room. You can also apply filters to narrow your search by location, price, facilities, star rating etc. Price wise they are generally the best or within a few USD of any other sites. Also the price they quote is the price you pay, no other additional taxes, charges or commissions. I have been using them for over 10 years, never had any issues and also nice to earn bonus points to apply to future bookings. Great service and website

Date of experience: October 15, 2015
Malaysia
1 review
0 helpful votes
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Excellent internet service, very convenient. Double thumbs up!

Date of experience: October 15, 2015
India
1 review
0 helpful votes
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Agoda are very professional and efficient. They offer a wide range of hotels, from budget to luxury, at practically all corners of the world

Date of experience: October 15, 2015
Thailand
1 review
0 helpful votes
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Extremely easy booking
October 15, 2015

Checked agoda for overnight stay in Bangkok. Was very quick and easy to book.

Date of experience: October 14, 2015