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Agoda Reviews Summary
Agoda has a rating of 2.5 stars from 4,448 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Agoda most frequently mention customer service, credit card and hotel room. Agoda ranks 15th among Hotels sites.
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Offers fast and efficient information and services. Offers affordable prices of hotels and gives convenience and satisfaction to customers.
Very convenient especially when I need to look for a few hotels at one time and make a comparison before decide which place to stay. Cool
Agoda is always the most convenient site for booking hotels. I've used several online sites, including Booking.com, Priceline, Hostelworld... I have a few. Agoda always gives me the best prices, and they are surprisingly easy to use!
Been using Agoda for over a year & absolutely love the website.
Its competitive, provides a variety of deals and extremely easy to use. My first choice always.
Very easy to book hotel rooms worldwide and also options and offers always available. Best deals is really exicting
Online customer service is friendly & helpful
Very easy to use
One hotel reneged on a deal and Agoda was able to see through their (the hotel's) misrepresentation. I am satisfied that Agoda has decided to pay me back although this is not normally done.
I use Agoda whenever I have to book anywhere! Very good site, easy to use, hotel is paid for by the time you get there, so budgetting is much easier.
Booking.com is more honest Agoda.com do not show Tax and Fees until you give than the credit card number, of course. Usually Agoda, com is U$10 more expensive daily.
Booking.com already have all the tax and fees include on the REAL price show.
>>>>AGODA.COM SCAM <<<<<< BE AWARE BE CAREFULL
I have been a frequent traveler to Vietnam and have used Agoda for several years, I have gotten some good deals, but they come with a price. The agoda rooms are often the poorer quality rooms that the hotel cannot otherwise rent. Usually a room with no view or very restricted one rooms with poor quality air-conditioning, or rooms in a noisy area. Also, I once reserved a room in a hotel for Christmas eve one year and Agoda tacked on without my knowledge a mandatory Christmas eve buffet that ended two hours before my arrival. I was offered a couple of cold sandwiches. $100 for two sandwiches is very poor service!
Here is my little agoda story:
My booking, which i already paid in advance, got canceled just one day before the trip.
The informed my be mail and claimed they also tried to call me (which they did not).
They said no other hotels are available in the area but their own website says something else.
After informing them of this, they found me a new booking.
But this booking was also canceled one hour later, because the hotel "probably does not exist anymore". So i decided to go for the refund. I originally paid by PayPal, but the company says it only can refund if i have a credit card. Which i don't have at the moment.
Weekend ruined. Really Angry and still have to fight them to get my money back.
I have used Agoda for the past 3 weeks as I travel around Vietnam with my family. We have found the rooms great value for money and very easy to book through the site.
We are very happy to continue using Agoda!
Agora is a simple to use hotel booking site. The prices are the cheapest I have found. I have used them before and will use it again.
The prices are excellent and the system works very smoothly
I really like using Agoda to book hotels when travelling, they do offer some of the best prices around. I have been using Agoda for the past 5 years. The only negative is that it is extremely disappointing that your reward points expire after 12 months.
Too good User friendly Website. I strongly recommend Agoda
Been using Agoda for years now and always pickup a great price and such a easy transaction. Never had any problems
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