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AdoringDress has a rating of 4.3 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdoringDress most frequently mention customer service, wedding day and high quality. AdoringDress ranks 16th among Wedding Dresses sites.
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I ordered a dress and was super excited about finding what I wanted. Paid for my order, and was tracking my shipment on TNT another disaster no customer service what so ever. TNT requested my proof of payment and invoice supplied by Adoring Dress 5 times. After weeks of continues requests from TNT they finally tell me that Adoring Dress supplied a false invoice on the shipment. Now I'm liable for a penalty, Adoring Dress are laughing at me and the frustration is high. If they are this dishonest, what is the quality of the dress going to be.
Do not under any circumstances order a dress from AdoringDress.co.za your dress will be stopped by customs and you wil pay more for the dress in taxes and fines then the original price and then you wil wait 3 weeks because the shipping company TNT has the worst service!
All of the names used to make great posts are coincidentaly the same names as the people i spoke to while ordering my dress... Dont trust this bull$#*! place! Very $#*! material and very $#*! service trying to return! Obviously couldnt return mine even though i ordered a standard size!
They tell you they manufacture the dresses and then you receive a tracking number from DHL and find out you dress was made in China.
Secondly they confirm there are no hidden costs only to find out I had to pay R3000. 00 at customs.
This company CANNOT make the dresses anything like the pictures that they advertise or the right size then they go out of their way to make the return process so hard that you feel like giving up!
Has anyone ordered from south africa, I have bad experience with online shopping I normally pay twice for shipping (at site) and then at post office upon collection and the material quality happens to be bad with other sites.
1. Which would be a better way to ship without double payments.
2. How is the dress quality?
Purchased a wedding dress on 02/11/2016 and inquired twice about what process it is in and if I could get pictures. Both times, they've given me different days it is going to ship and the telephone # they have on their website is disconnected.
I am going to call my credit card company and do what I can to get my money back. SCAM SCAM SCAM!
Shopped around different stores and my daughter couldn't find a dress she liked it that fit. She is tiny so being able to order to size measurements was the best solution. The price and surprising quality made this the perfect dress.
I am currently in the same situation as"Under declared customs tax" I feel so frustrated! Any advice please?
Ordered my dress from adoring dress... it arrived 10days early and its wonderful. The service and replies were amazing. I'd do it again in a heartbeat. If you are ordering, just make sure you order correctly from the start. Changes made later are difficult to capture. E.g. I asked to change the size to a size bigger (order a size up from the start) and got the original size. Luckily it fits with just minor alterations. Thanx adoring dress! I love my dress!
Bought a wedding dress. Paid for my dress and shipping. When it arrived in my country I had to pay over R3000. 00 ( more than $190) extra as adoring dress failed to declare to correct amount of the dress on the shipping notification. It's horrible that a company like this can commit fraud and I need to make up for their dishonesty.
Ordered my wedding dress from adoringdress.com (not adoringdress.co). It was a custom fit gown. Took 9 days from order to delivery and was amazed at the fit and quality of the workmanship. Would order from this company again.
I've had this horrible experience with the fact that i get no response from anybody! It's frustrating to know that i didn't even get an email confirmation. I tried contacting them many times, still no response from them and I don't know when my dress will arrive. I have to go off by the website in what status it is. With that being said I log in to my account sometimes my order history is there sometimes it's not! Horrible service and i still haven't received my dress! Wondering if the dress is as bad as the service! Save the hassle!
Hi. I'm from Guatemala City, and i want to buy a wedding dress from adoringdress, but i really want to know if some of you guys are from another country (and bought a dress from them), because i''ll be really scare if my dress never come. THANKS! :)
I ordered my wedding dress and then got super scared after reading the reviews. But I was super happy when it arrived. I dont think it looks cheap, except for the beading. Luckily mine is just a very small one so it doesnt matter. The dress fits perfectlz - i sent my own measurements. The train is not detachable or anything so I am going to the seamstress to figure something out so I can dance. I got this dress in less than 3 weeks after i pressed the order button. The lace on the bottom part holds on just enough to survive one wedding.
One of the pictures is how they show it on the website, other pictures are what I got :) got it shipped to Slovakia
Excelente, productos super originales y una muy buena atención al cliente. Ampliamente recomendable!
I ordered a wedding dress I got it 2 months late! But it was worth the wait it was BEAUTIFUL! It looked exactly like the one I saw in the picture! My wedding dress was a success, although I did have to wait 2 extra months to receive it. I do recommend, just order was ahead of time.
I can't thank ADORINGDRESS enough for the gorgeous dress that I have got. My light pink strapless evening gown was just out of the world! It looked as expensive as those at the high end designer showrooms, but cost me around one tenth of the price. It was very well packed to avoid any damages to it. The size was perfect, the quality was good and overall look was just fantastic.
Like many I was hesitant to buy my dress from adoringdress.com but decided to give it a try. My dress came in today and I am soooooo pleased. It's not EXACTLY like the allure one being a knock off and all but it is still VERY close and the quality is good too. The best part about it was saving $1,000+! In the stores I was trying on size 12s but on this site I bought a 14 just in case and it fits kind of like the 12s. I still need to have it adjusted of course but bigger is bettrr than smaller. I know I could have bought a 12 from here and still had room to have it taken in. Overall I am very happy.
So easy to place my order. I bought a vintage dress before from adoringdress and loved the champagne color. The dress was beautifully tailored so I was very happy to order another one. I ordered a Sassy Off-shoulder Long Lace Tulle Gown and it was a little big on bust so I ordered another one a little smaller, but I will keep the larger one and do some alteration. Well done"
Answer: Literally the color is always different depending on when you ordered it. There is zero guarantee on what your color will be. I ordered 8 bridesmaid dresses from here at the same time in the same order and all 8 came in different shades of red.
Answer: Be wise and don't buy from Adoring Dress! Oh yes, the dresses look totally adoring on the site, but these are real designer shootings/dresses. They are nothing like the dresses you'll get send home. The designs are poorly copied in China and it shows. I was blinded by the beautiful pictures and low prices. It was too good to be true. Your wedding and prep should be as fun and stress free as possible, but Adoring Dress gave me a total downer. I feel totally scammed and can't have contact with a real human being. They don't respond to my e-mails with pictures of the mistakes. Where shall I start: too small, bad design, cheap fabrics, beadings cheap and badly sewn, color all wrong... I am so so angry and disappointed. Bye bye money, I worked hard for. NEVER AGAIN!
Answer: When did you order it? It takes about a month to a month in a half
Answer: There is a number and email on the site. They never answer the phone and when they respond to email its not guaranteed they will make the change you ask for. My dress came just as I ordered it originally. But the changes I asked for afterwards weren't made. Still well worth it though. I loved my dress and total alterations were R500. Just changed the zip to lace up and replaced the straps.
Answer: I don't.

