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AdoringDress

4.3

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AdoringDress Reviews Summary

AdoringDress has a rating of 4.3 stars from 172 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with AdoringDress most frequently mention customer service, wedding day and high quality. AdoringDress ranks 16th among Wedding Dresses sites.

service
27
value
27
shipping
28
returns
24
quality
27

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South Africa
1 review
8 helpful votes
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Dishonest people
April 7, 2016

I ordered a dress and was super excited about finding what I wanted. Paid for my order, and was tracking my shipment on TNT another disaster no customer service what so ever. TNT requested my proof of payment and invoice supplied by Adoring Dress 5 times. After weeks of continues requests from TNT they finally tell me that Adoring Dress supplied a false invoice on the shipment. Now I'm liable for a penalty, Adoring Dress are laughing at me and the frustration is high. If they are this dishonest, what is the quality of the dress going to be.

Date of experience: April 7, 2016
South Africa
1 review
7 helpful votes
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Worst!
April 4, 2016

Do not under any circumstances order a dress from AdoringDress.co.za your dress will be stopped by customs and you wil pay more for the dress in taxes and fines then the original price and then you wil wait 3 weeks because the shipping company TNT has the worst service!

Date of experience: April 4, 2016
South Africa
1 review
3 helpful votes
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FAKE star rating...
March 28, 2016

All of the names used to make great posts are coincidentaly the same names as the people i spoke to while ordering my dress... Dont trust this bull$#*! place! Very $#*! material and very $#*! service trying to return! Obviously couldnt return mine even though i ordered a standard size!

Date of experience: March 27, 2016
South Africa
1 review
5 helpful votes
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Liars!
March 24, 2016

They tell you they manufacture the dresses and then you receive a tracking number from DHL and find out you dress was made in China.

Secondly they confirm there are no hidden costs only to find out I had to pay R3000. 00 at customs.

Date of experience: March 24, 2016
Australia
1 review
4 helpful votes
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This company CANNOT make the dresses anything like the pictures that they advertise or the right size then they go out of their way to make the return process so hard that you feel like giving up!

Date of experience: March 23, 2016
South Africa
1 review
0 helpful votes
Follow thivhonali m.
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Has anyone ordered from south africa, I have bad experience with online shopping I normally pay twice for shipping (at site) and then at post office upon collection and the material quality happens to be bad with other sites.
1. Which would be a better way to ship without double payments.
2. How is the dress quality?

Date of experience: March 23, 2016
North Carolina
1 review
4 helpful votes
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SCAM SCAM SCAM!
March 4, 2016

Purchased a wedding dress on 02/11/2016 and inquired twice about what process it is in and if I could get pictures. Both times, they've given me different days it is going to ship and the telephone # they have on their website is disconnected.

I am going to call my credit card company and do what I can to get my money back. SCAM SCAM SCAM!

Date of experience: March 4, 2016
Rhode Island
1 review
7 helpful votes
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Shopped around different stores and my daughter couldn't find a dress she liked it that fit. She is tiny so being able to order to size measurements was the best solution. The price and surprising quality made this the perfect dress.

Date of experience: March 1, 2016
South Africa
1 review
21 helpful votes
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UNSATISFIED CUSTOMER
February 18, 2016

I am currently in the same situation as"Under declared customs tax" I feel so frustrated! Any advice please?

Date of experience: February 18, 2016
South Africa
1 review
1 helpful vote
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Buzzing with joy!
January 26, 2016

Ordered my dress from adoring dress... it arrived 10days early and its wonderful. The service and replies were amazing. I'd do it again in a heartbeat. If you are ordering, just make sure you order correctly from the start. Changes made later are difficult to capture. E.g. I asked to change the size to a size bigger (order a size up from the start) and got the original size. Luckily it fits with just minor alterations. Thanx adoring dress! I love my dress!

Date of experience: January 26, 2016
South Africa
1 review
14 helpful votes
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Bought a wedding dress. Paid for my dress and shipping. When it arrived in my country I had to pay over R3000. 00 ( more than $190) extra as adoring dress failed to declare to correct amount of the dress on the shipping notification. It's horrible that a company like this can commit fraud and I need to make up for their dishonesty.

Date of experience: December 30, 2015
Louisiana
1 review
1 helpful vote
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Best decision ever!
December 18, 2015

Ordered my wedding dress from adoringdress.com (not adoringdress.co). It was a custom fit gown. Took 9 days from order to delivery and was amazed at the fit and quality of the workmanship. Would order from this company again.

Date of experience: December 17, 2015
Ohio
1 review
3 helpful votes
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Don't Do IT!
December 9, 2015

I've had this horrible experience with the fact that i get no response from anybody! It's frustrating to know that i didn't even get an email confirmation. I tried contacting them many times, still no response from them and I don't know when my dress will arrive. I have to go off by the website in what status it is. With that being said I log in to my account sometimes my order history is there sometimes it's not! Horrible service and i still haven't received my dress! Wondering if the dress is as bad as the service! Save the hassle!

Date of experience: December 9, 2015
Guatemala
1 review
0 helpful votes
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Someone help!
December 1, 2015

Hi. I'm from Guatemala City, and i want to buy a wedding dress from adoringdress, but i really want to know if some of you guys are from another country (and bought a dress from them), because i''ll be really scare if my dress never come. THANKS! :)

Date of experience: November 30, 2015
Slovakia
1 review
10 helpful votes
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Surprise!
November 23, 2015

I ordered my wedding dress and then got super scared after reading the reviews. But I was super happy when it arrived. I dont think it looks cheap, except for the beading. Luckily mine is just a very small one so it doesnt matter. The dress fits perfectlz - i sent my own measurements. The train is not detachable or anything so I am going to the seamstress to figure something out so I can dance. I got this dress in less than 3 weeks after i pressed the order button. The lace on the bottom part holds on just enough to survive one wedding.
One of the pictures is how they show it on the website, other pictures are what I got :) got it shipped to Slovakia

Date of experience: November 22, 2015
Spain
1 review
0 helpful votes
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Ampliamente recomendable!
November 10, 2015

Excelente, productos super originales y una muy buena atención al cliente. Ampliamente recomendable!

Date of experience: November 9, 2015
Florida
1 review
1 helpful vote
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Loved my wedding dress
November 4, 2015

I ordered a wedding dress I got it 2 months late! But it was worth the wait it was BEAUTIFUL! It looked exactly like the one I saw in the picture! My wedding dress was a success, although I did have to wait 2 extra months to receive it. I do recommend, just order was ahead of time.

Date of experience: November 3, 2015
California
1 review
3 helpful votes
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I can't thank ADORINGDRESS enough for the gorgeous dress that I have got. My light pink strapless evening gown was just out of the world! It looked as expensive as those at the high end designer showrooms, but cost me around one tenth of the price. It was very well packed to avoid any damages to it. The size was perfect, the quality was good and overall look was just fantastic.

Date of experience: October 19, 2015
Indiana
1 review
4 helpful votes
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VERY pleased
October 14, 2015

Like many I was hesitant to buy my dress from adoringdress.com but decided to give it a try. My dress came in today and I am soooooo pleased. It's not EXACTLY like the allure one being a knock off and all but it is still VERY close and the quality is good too. The best part about it was saving $1,000+! In the stores I was trying on size 12s but on this site I bought a 14 just in case and it fits kind of like the 12s. I still need to have it adjusted of course but bigger is bettrr than smaller. I know I could have bought a 12 from here and still had room to have it taken in. Overall I am very happy.

Date of experience: October 13, 2015
GB
1 review
4 helpful votes
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So easy to place my order. I bought a vintage dress before from adoringdress and loved the champagne color. The dress was beautifully tailored so I was very happy to order another one. I ordered a Sassy Off-shoulder Long Lace Tulle Gown and it was a little big on bust so I ordered another one a little smaller, but I will keep the larger one and do some alteration. Well done"

Date of experience: October 12, 2015