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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I loved the Molly shirts I ordered. They are so soft and true to size. They shopped quickly as well
I typically wear a 34C but adore mes 34c is huge on me. I am sick of companies having no standard sizes. I even tried a 34b and it was too large. The underwear are very cute and comfortable but no clue what size bra I would wear
Adore Me has wonderful bra options to choose from - the full coverage options are very nice
They arrive promptly and as expected. Love the size options and the way the underwear fit especially.
I made a purchase, but had to return due to sizing. The return process was easy, I requested to exchange the products, a shipping label was supplied. Once the return was received, the credit was applied to my account, and I was able to make a new purchase without any hiccups.
Did not send what I ordered - sent two of 2 thing I ordered in different colors but did not receive the other item
Hello Sarah,
Thank you for your feedback! We apologize that you have experienced this inconvenience while shopping with us.
We kindly ask you to contact us via email, or phone in order for us to be able to investigate and find the most suitable solution in this matter.
Our apologies for not being able to assist you immediately.
If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have.
Kind regards,
Adore Me
[email protected]
I have given AdoreMe enough chances. Their sizing is not standardized and all their products fit poorly. And they likely are aware of this as a lot of their stuff is "not returnable". I have been measured professionally and use those measurements as well as regularly take my own before shopping online and AdoreMe has failed me EVERY TIME. Go to Dillards or something. At least you'll get stuff that fits.
Hi Lauren,
Thank you for reviewing us!
We are very sorry to hear that the product you received was not perfect for you.
We appreciate all the feedback received, therefore let me inform you that I already sent yours to our Design Team for it to be reviewed and taken into consideration.
We are kindly asking you to contact us via email in order for us to be able to further assist you regarding this matter.
Best regards,
Adore Me
[email protected]
The gift was a romantic start. In addition, it provide an alluring atmosphere which we both enjoyed.
I feel sexy with this wear and my husband loves it. If a women want her man to LOOK at her again wear Adore Me.
I was a vip member but misleading information has lead me to cancel.
Hi Alondra,
We're truly sorry to hear that you've decided to cancel your VIP membership due to misleading information. We value your feedback and want to ensure you have the best experience with us.
Could you please provide more details about the specific issue or misunderstanding you encountered? Your input is vital in helping us improve our services and communication.
If there's anything we can do to address your concerns or if you ever consider rejoining, please don't hesitate to reach out. We're here to assist you.
Best regards,
The material is very cheap quality. The price is high.
The underwear on the models looks fantastic. In reality, to wear, it's not particularly supportive, the things that say they're lifting bras are not particularly lifting. Most of the bras have a seam right over the nipple which is uncomfortable and unflattering. And they don't feel particularly good in general- the material feels plasticky or papery. I keep saying "never again" about their bra and panty sets, but then they put out a really cute one and I catch amnesia. Their sports bras and pajamas are great and cute and worth buying.
Hi Mary,
We appreciate your honest feedback about our products. We're sorry to hear about the issues you've encountered with some of our bras and panties. Your input is essential to us, and we'll take your comments into account to improve these items.
We're delighted to know that you've had positive experiences with our sports bras and pajamas. If you ever have more feedback or need assistance, please don't hesitate to reach out. We're here to help.
Best regards,
Great shopping experience an easy to order. Orders I have received are all high quality and wonderful additions to my wardrobe.
Everything I've received from Adore Me has been top quality and beautifully designed. Nice colors.
Items fit great as well! The best place to buy lovely lingerie.
I am pleased with the high quality clothing and high quality materials and high quality service.
The vast majority of swimsuits and undies I got for my girlfriend were all winners, in style AND comfort. To quote her, "you shop better for me than I do for myself!"
I received one shipment, and that was great, kept two items. But then two more shipments were apparently shipped but I did not receive them. My styling fee was re-imbursed, but I am disappointed. I love subscription clothing memberships and was looking forward to this one, but my membership has now been canceled.
Hi Martha!
Thank you for taking the time to review us! We are very sorry to hear you had such an unpleasant experience with your Elite membership. Sadly we've unsubscribed your account from Elite since it looks like Elite boxes aren't reaching your shipping address. We apologize for any inconvenience caused. Even though we've unsubscribed you, you're welcome to place orders directly on our site whenever you like, by either joining our monthly VIP membership or by using our commitment-free, Pay-As-You-Go shopping option. Both options come with tons of promos and offers. Please let us know by email if there is anything else we may do to help.
Best regards, Adore Me [email protected]
Ordered several sets. Products are definitely overpriced for what you receive from quality and design vs. price. Also received the shipment with the outside package unsealed. Luckily only one item was missing. I notified the company and they basically ignored my issue. Why would you not replace the missing item? The items were ordered as sets...replace the missing item and fulfill the order. A $5 store credit is not a satisfactory solution to a problem that you created.
Hi Kristina,
Thank you for your feedback! We are very sorry for any inconvenience the shipping of your product may have caused.
Your feedback is highly appreciated, as we always welcome customer feedback, be it positive or negative, therefore I'll be sure to forward your review to the relevant team, so they can look into this matter. Upon further investigation,
I could see that you have been assisted by our customer service representatives and you were issued a coupon to replace your set. Let us know if there is anything further we may do to help.
Best regards,
Adore Me
[email protected].
I went on your site found exactly what I was looking for and it showed up and I love feels great
My only issue - twice I went to make purchases for BOGO sales but the prices didn't update :( I would've loved to purchase at half price but ended up not purchasing at all
My wife and I have loved the service until recent. We cancelled the membership due to the warehouse being idiots, I am not one to steal... We would send and mark the proper way way online what we did not want, weeks later I get a email saying I am being charged for something they say was missing but was 100% returned. This happened 3 different times. Then yesterday. I get a email saying they are going to charge me for clothes from back in May on 2023, it is not Sept. 2023. Which I also have a email receipt from back then they they did receive it. Then I get some bull$#*! line that it was returned outside of the window. BS...
Very Sad! Great Business Model, HORRIBLE customer service and Accountability!
Hi David,
Thank you for the review!
I am very sorry to hear you had such an unpleasant experience. We appreciate all the feedback received, therefore let me inform you that I already sent yours to the relevant team, to be reviewed and taken into consideration.
Furthermore, I would be happy to assist you with this issue and provide a suitable solution, however, I will need your order number to do so. Unfortunately, we are unable to identify your account through this application.
I am sorry that I was not able to assist you immediately!
We look forward to hearing from you. Please let us know if there is anything further, we may do to help.
Kind regards,
Adore Me
[email protected].
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Vickie,
Thank you so much for taking the time to review us.
So sorry to hear this!
I already sent this feedback to our Design Team to be reviewed and taken into consideration.
Moreover, please note that you may send back the entire set for an exchange or a return, using these helpful instructions:
https://help.adoreme.com/hc/en-us/articles/4405267477271-How-do-I-exchange-my-item-
Let us know if you would like to receive assistance. We are always happy to help.
Best regards,
Adore Me
[email protected]