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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
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Arkansas
1 review
0 helpful votes
Follow Norma T.
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Easy way to orders undergarments!
February 6, 2025

It's very easy to shop according to your sizes, because it shows you what is currently available by sizes.

Date of experience: January 27, 2025
New Jersey
1 review
0 helpful votes
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Long time customer, still very happy
February 6, 2025

AdoreMe is a great company. The prices are always great, the designs are super cute and customer service has always gone above and beyond. There have been occasional hiccups in the 10 years I've been a member, but customer service always comes through with reasonable solutions. I have zero complaints.

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
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Ordering was quick and easy! My package came in great condition and the product was just as good as promised! I will be ordering again!

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
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Helpful
February 6, 2025

When I ordered the wrong size it was 100% pain free to exchange my items.

Date of experience: January 27, 2025
Maryland
1 review
0 helpful votes
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Easy shopping experience
February 6, 2025

My orders came as expected and the products were beautiful and perfect.

Date of experience: January 27, 2025
California
1 review
0 helpful votes
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Fun selection with many sizes
February 6, 2025

I liked the wide selection of items, and the plus size models. Size and color and type selection was easy. I didn't like all the complicated pricing with discounts based on volume.

Date of experience: January 27, 2025
New Jersey
1 review
0 helpful votes
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Love Adore Me very beautiful clothes
February 6, 2025

Beautiful clothes always package nice good price variety of sixes and color and styles

Date of experience: January 27, 2025
New York
2 reviews
0 helpful votes
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Love me some Adore me sets
February 6, 2025

I wore the bra and panties set to surprise my husband with date night. He was pleased

Date of experience: January 26, 2025
California
1 review
0 helpful votes
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Highly recommended
February 6, 2025

I like the experience and the product! Good job:)
That's all I have to say.

Date of experience: January 26, 2025
Nevada
1 review
0 helpful votes
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Always a great experience
February 6, 2025

Every time I order, the sets fit great. I am surprised because when I try the same size on in another brand they don't.
Delivery is always on time with no issues.

Date of experience: January 26, 2025
Oklahoma
1 review
0 helpful votes
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Mostly satisfied.
February 5, 2025

Loved the baby doll one... the strappy black one should have come with instructions written by a certified engineer... still working on untangling it and getting my bearings on the logistics of putting it on... defeated for now, most definitely...

Date of experience: January 26, 2025
Pennsylvania
1 review
0 helpful votes
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Good service
February 5, 2025

Fast service, quality seems ok, would possibly buy again.

Date of experience: January 26, 2025
Iowa
1 review
0 helpful votes
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I paid for my order to be filled quickly. That did not extend to fast delivery.

Date of experience: January 26, 2025
California
1 review
0 helpful votes
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Good quality
February 5, 2025

I really love all three set I ordered. I love how sexy they look

Date of experience: January 26, 2025
Oregon
1 review
0 helpful votes
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Cute products, sizing hit or miss
February 5, 2025

As a bigger breasted woman, I find the sizing to be hit or miss. The return process is easy, but I wish I didn't need to

Date of experience: January 26, 2025
Wisconsin
1 review
0 helpful votes
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Loved it
February 5, 2025

My woman is very small and petite. It's hard to find lingire that fits her well. The two items I purchased for her amazing and she looked PHENOMENAL!

Date of experience: January 26, 2025
California
1 review
0 helpful votes
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I paid for express shipping but received my items very late (after the date I needed them). The items I received were good quality and I will find another time to wear them, but my husband's birthday had already passed.

Date of experience: January 26, 2025
Desta W. Adore Me Rep
over a year old

Hi Rochelle,

Thank you for your review! We're so sorry to hear that!

I have already assigned your case to a representative, who will contact you by email regarding this matter.

Please let us know if there is anything further we may do to help!

Best wishes,

Adore Me
[email protected]

New York
1 review
0 helpful votes
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The past 4 orders I've had the package "gets lost" by UPS and takes weeks to arrive. Considering I have no problems with UPS shipping anything else I have to assume this is not a coincidence and they're just not being shipped once the shipping label is created.

The products once they arrive are good quality but don't purchase anything you need in a timely manner because I guarantee you won't receive them.

Date of experience: January 26, 2025
Desta W. Adore Me Rep
over a year old

Hi Maggie,

Thank you for reviewing us!

We are very sorry that your orders took too long to be delivered. We do understand your inconvenience and we apologize for this issue.

Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.

However, please note that we only provide an estimated delivery date for orders.

Even though we do our best to ensure that we provide 1-2 business days of processing time and 5-7 business days of delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.

We appreciate your feedback, and I am going to forward yours to our management team, to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

New Mexico
1 review
0 helpful votes
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Used to be a good company.
February 5, 2025

We have been VIP for a while now. In the beginning, there was a large variety of choices in lingerie and sleepwear, but we haven't seen anything original or unique in months… plus, the prices continue to increase and the shipping has become a joke. I can't remember the last time something came in when expected. The quality is good, and as long as you are not in a hurry, and/or like variety, it's a good experience. Just not worth the price to me any more.

Date of experience: January 26, 2025
Desta W. Adore Me Rep
over a year old

Hello Ron,

Thanks for taking the time to review us!

We're really sorry to hear that.

We launch a new collection during the first week of each month. You'll get the best selection of sizes, styles and colors around then. Check back soon for more cute lingerie!

In the meantime, we'll share your feedback with the team to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

North Carolina
1 review
0 helpful votes
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Good lingerie
February 5, 2025

The flower corset is really pretty on! Fits me perfectly and at first I got a large but it didn't fit so I got an extra large!

Date of experience: January 5, 2025