Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Adore Me

Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
Write a Review

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
grey stargrey stargrey stargrey stargrey star

Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Colorado
1 review
0 helpful votes
Follow Brittany Y.
Unfollow Brittany Y.
Share Review
Report Review

Adore me review
February 7, 2025

Ordering is easy and quality is good. The fit isnt amaxing on me but I still this its a beautiful set.

Date of experience: January 28, 2025
Desta W. Adore Me Rep
over a year old

Hi Brittany,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused and we appreciate that you took the time to let us know about this situation.

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

Please let us know if there is anything further we may do to help. We are more than happy to provide you with any information you might need.

Best regards,

Adore Me
[email protected]

Oregon
1 review
0 helpful votes
Follow Crystal T.
Unfollow Crystal T.
Share Review
Report Review

Love my new pajamas
February 7, 2025

My new pajamas are very comfortable and great to sleep in. I'm a very warm sleeper and these don't bother me

Date of experience: January 28, 2025
Massachusetts
1 review
0 helpful votes
Follow Robert I.
Unfollow Robert I.
Share Review
Report Review

I love the bra and panty set!
February 7, 2025

AdoreMe has the prettiest and feminine lingerie I have found. As a Tgurl it makes me feel so femme when I dress and wear my panty and bra sets from AdoreMe

Date of experience: January 28, 2025
Missouri
1 review
0 helpful votes
Follow Kandyce I.
Unfollow Kandyce I.
Share Review
Report Review

Very pleased
February 7, 2025

I had a great experience with this order. It was my first order off of Adore Me and I was very pleased. My order took a little long to get to me the package due to bad weather, but I was able to see consistent updates the whole time! The quality of my order was great and exactly what I ordered.

Date of experience: January 28, 2025
Iowa
1 review
0 helpful votes
Follow Jennifer L.
Unfollow Jennifer L.
Share Review
Report Review

Very springy color
February 7, 2025

Color is cute but haven't worn them yet. I like the pattern and the panties are cute.

Date of experience: January 28, 2025
California
1 review
0 helpful votes
Follow Rick U.
Unfollow Rick U.
Share Review
Report Review

Terrible delivery time
February 7, 2025

My order took a long time to arrive. We had a trip planned which this was a big part of it and it did not arrive in time.

Date of experience: January 28, 2025
Desta W. Adore Me Rep
over a year old

Hi Rick,

Thank you for reviewing us!

We are very sorry that your orders took too long to be delivered. We do understand your inconvenience and we apologize for this issue.

Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.

We appreciate your feedback, and I am going to forward yours to our management team, to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

Florida
1 review
0 helpful votes
Follow Maria M.
Unfollow Maria M.
Share Review
Report Review

I Adore this company
February 7, 2025

The shopping is stress free, the products are of amazing quality and beautiful, and the prices are perfect. I feel and look beautiful and my hubby is enjoying the perks, as well.

Date of experience: January 28, 2025
Nebraska
1 review
0 helpful votes
Follow Gio A.
Unfollow Gio A.
Share Review
Report Review

Perfect
February 7, 2025

Both swimsuits fit and looked great! The babydoll was sexy and flattering. I just places my second order.

Date of experience: January 28, 2025
South Carolina
1 review
0 helpful votes
Follow Kara Y.
Unfollow Kara Y.
Share Review
Report Review

Very easy experience on the website to look for what you like and simply process on purchasing the items

Date of experience: January 27, 2025
Pennsylvania
1 review
0 helpful votes
Follow Marguerita T.
Unfollow Marguerita T.
Share Review
Report Review

A lovely & comfortable bra
February 7, 2025

I was overwhelmed with all the choices.
And was trying to find something comfortable

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
Follow Vtalya H.
Unfollow Vtalya H.
Share Review
Report Review

Great Lingere
February 7, 2025

When I first purchased, I had trouble with shipping. However I was able to get it quickly resolved and received store credit to buy again. This time it arrived and has been great since. Beautiful and sexy. Would and will buy again from Adore Me someday!

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
Follow Shawna Q.
Unfollow Shawna Q.
Share Review
Report Review

Excellent products
February 7, 2025

Excellent quality products, fit well. Fast shipping

Date of experience: January 27, 2025
Kentucky
1 review
0 helpful votes
Follow Jessi C.
Unfollow Jessi C.
Share Review
Report Review

Easy purchase and great delivery. Wish I could have ordered the remi cheeky. Those are my favorite and are never in stock.

Date of experience: January 27, 2025
New York
1 review
0 helpful votes
Follow Afsata F.
Unfollow Afsata F.
Share Review
Report Review

Love the way it fit me they are really true to size love it

Date of experience: January 27, 2025
Kansas
1 review
0 helpful votes
Follow Tracy U.
Unfollow Tracy U.
Share Review
Report Review

Repeat customer
February 7, 2025

Great stuff! Love everything I ordered. Size was perfect and the quality as well

Date of experience: January 27, 2025
Minnesota
1 review
0 helpful votes
Follow Sonja T.
Unfollow Sonja T.
Share Review
Report Review

Questionable hygiene process
February 7, 2025

One of the bras I received had a weird white stain on it and none of the underwear had a hygiene plastic tag in it. That made me feel uncomfortable and questioning their process.

Date of experience: January 27, 2025
Desta W. Adore Me Rep
over a year old

Hi Sonja,

Thank you for your review! We're so sorry to hear that!

We would be glad to look into your case specifically and assist you properly, therefore, we kindly ask you to contact us via email, or phone in order for us to be able to investigate and find the most suitable solution in this matter.

We apologize for not being able to assist you immediately.

If there is anything else that we can assist you with at this time, please let us know. Our customer service is available to assist you with any issues you may have.

Best regards,

Adore Me
[email protected]

Utah
1 review
0 helpful votes
Follow Heidi U.
Unfollow Heidi U.
Share Review
Report Review

Good Fit
February 7, 2025

Overall, the fit of the bras was good. Some of the fabric around the bands can be scratchy, making the bra(s) a little uncomfortable.

Date of experience: January 27, 2025
Texas
1 review
0 helpful votes
Follow Valerie S.
Unfollow Valerie S.
Share Review
Report Review

So much confidence!
February 6, 2025

I feel So confident in my purchases. My hubby loves them as well. Shopping was fun, shipping was fast and the quality of the products are great. I will Definitely buy more!

Date of experience: January 27, 2025
Wisconsin
1 review
0 helpful votes
Follow Cynthia O.
Unfollow Cynthia O.
Share Review
Report Review

Quality delivered once again!
February 6, 2025

The items I ordered fit just like I had hoped. I love the soft fabrics the items are made with. This is the only place I can order a swimsuit online and know I am going to love the fit!

Date of experience: January 27, 2025
California
1 review
0 helpful votes
Follow cosette R.
Unfollow cosette R.
Share Review
Report Review

Eh
February 6, 2025

Products as described but cheap quality for what i paid for.

Date of experience: January 25, 2025