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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
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Love that the selection changes within a reasonable time. I like the fact you earn points for a free set.
It's always a simple buying process. Sizing can be tricky with the different styles and coverag. I know the one that best suits my body style so when I go outside of that it's hit or miss
Underwear seems to run small and bras seem to run very large. Can't seem to find my correct size with this brand nor can my daughter.
My first time ordering from Adore Me but not my last! Easy to use website and ordering procedure. Product is quality as described. My wife loves my choices! Thank you Adore Me!
I've been a Victoria's Secret consumer for over fifteen years. I normally only buy Victoria's Secret and nothing else. I tried Adore Me for the first time: Saw an ad on Instagram and found a lingerie set of a balcony bra attached to a light under-bust corset and wide-paneled cheeky panty —3 inches wide on a size small— that I wanted to buy for a friend. I paid about $60 including taxes and expedited shipping. The set before taxes and everything was $39.95. The quality of the item upon opening the package is probably average. The stitching is very basic 4 millimeter-wide zigzag stitch, and according to the tag the material is 61% polyamide, 31% polyester, and 7% elastane. The straps and the panels of material are somewhat similar in character to traditional costume material: It has a sort of shine to the fabric, as well as a 20% stretch factor (that's my general consensus). The set has very stretchy soft elastic bands stitched along the edges of both pieces, which I think is stretchier than the fabric itself. The biggest disappointment I have is with the bra pads themselves: They're flat and bent in at the center seams and the outer corner seams. So basically if your boobs don't push right up against the bra padding, it will pretty much be misshapen when you wear it. If the bra pads were done better, I would likely be way more satisfied with the lingerie set.
Oh, and by the way I'm sending it back to the warehouse. But I just got back on to the website —and I kid you not— it charges you $5.95 (this charge is per item) for returning the item (free if you do an exchange).
I used the elite subscription, and they repeatedly sent me items that were not in my size. When I liked the item that they sent and asked for it in the correct size, they charged me the $20 styling fee for me to exchange it. I eventually cancelled the subscription and the next month they sent me another box that I did not want and was overcharged for.
Hi Sam,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that this matter won’t go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
This set is super comfy and fits like a dream. Absolutely loved it. For reference, I am 5'9" and about 195lbs, 36DD, somewhat athletic build, and I got an XL.
Purchased an article of lingerie for my wife. Was a perfect fit and helped her feel sexy again after having a baby a few months back. Major confidence booster for her and positive shipping experience.
I ordered this lingerie for a getaway weekend trip with my Bae… he loved it! The order came sooner than the expected delivery date. I ordered a 1X because it was my first time ordering lingerie from AdoreMe and was unsure about how it would fit. The top part was a little loose on the sides where my breast were… but it fit great in the other places. I love AdoreMe and their bra and panty sets. I'll be ordering more lingerie!
Sizing and fit are consistent. I'm always a medium and the ways to adjust the individual items' fit within a size are helpful. Items always arrive quickly. I'm consistently satisfied with my purchases, the variety of lingerie and they hold up well in the wash (in a delicates bag).
So I hate shopping for bras and panties and tried out adore me and got a few things that work. I Hadn't ordered for a while and went on their site to order something and there's an old charge for a damaged item that I returned. I was super surprised. I've never done more than just simply try the items on and quickly, careful not to damage anything and put them away immediately if I don't want them. When reaching out to customer service. Which was difficult. They say they can't reverse the charge because it's not the first time I've sent back a damaged item. Really? First to my knowledge. I think it's kind of shady to charge people and there's no pictures there's no second opinion. I want to feel comfortable ordering from them again if they think I'm damaging items when I'm very careful. They've lost me as a customer
Hi Susie,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
I took a look at your account to better understand the issue and I could notice that you were already assisted regarding the matter.
Rest assured that this won’t go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
Everything was great and looks amazing. Look forward to the next order.
Orders always correct and fast shipping. Never a bad experience
Hi Yiset,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
I took a look at your account and confirmed you've been assisted regarding the package.
Rest assured that this matter won’t go unnoticed. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
No good. I was charged for a return they said they didn't receive. I tried several times to contact them by email and phone. Nothing fits me good anyway so I just cancelled membership and ate the charge as experience learned.
Hi Patricia,
Thanks for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. To help out, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
Packaging is crap. A plastic bag! That's it. TV commercial shows a nice box almost good for gifting. What I got is robbed!
Nice things that fit and have feminine details. Love their panties, and nighties!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi,
Thanks for taking the time to review us.
So sorry to hear that we did not meet your expectations with the product you received.
First, note that the fit **varies slightly with different brands** and fluctuates naturally as time goes on. We recommend getting sized at least once or twice a year.
Moreover, we would definitely recommend you trying our fitting guide. Just above the size drop-down box that's found on each set or item's display page, you'll find the Size Guide link which brings up our useful Size & Shape Guide.
There, under the Bra and Panty Fit Guide, you'll find our bra calculator which can assist you with finding the best size and your best Adore Me fit.
Rest assured that your feedback about the item has also been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with even expanded and improved products.
We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from Adore Me. You may always send back qualified items for an exchange or a return, using these helpful instructions: http://adore.me/exchangefb.
Do reach out to us if there's anything we can do to help. We're here to support you.