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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
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We monitor reviews for authenticity

Arizona
1 review
0 helpful votes
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Amazing
February 5, 2025

I was so surprised by the quality of the products. Also the measurements were great, everywhere I've ordered from everything runs smaller and I don't feel comfortable or confident in them but these sizes are spot on!

Date of experience: January 26, 2025
Texas
1 review
0 helpful votes
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Period proof panties
February 5, 2025

1st time ever ordered these panties & was very satisfied with my purchase as usual with all my Adore Me products/purchases

Date of experience: January 26, 2025
Illinois
1 review
0 helpful votes
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Fit is unpredictable
February 5, 2025

I have fit in items ranging front 36 D to 40D, ans many times fit and don't fit in different bras and lingere of the same size.

Also please put Velcro or snap openings in all teddies/ body suits.

Date of experience: January 1, 2025
Desta W. Adore Me Rep
over a year old

Hi Cole,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused and we appreciate that you took the time to let us know about this situation.

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com (https://www.adoreme.com/)

Please let us know if there is anything further we may do to help. We are more than happy to provide you with any information you might need.

Best regards,

Adore Me
[email protected]

New York
1 review
0 helpful votes
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Received
February 5, 2025

Satisfied with the purchase. Will continue to shop with Adore me.

Date of experience: January 25, 2025
Wisconsin
1 review
0 helpful votes
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Quality product
February 5, 2025

Love the selection, promptness in shipping, and customer service when required.

Date of experience: January 25, 2025
Nebraska
2 reviews
0 helpful votes
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Excellent!
Having to write a paragraph about a pair of underwear is silly. Great product though.

Date of experience: January 25, 2025
Ohio
1 review
0 helpful votes
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Feels good to feel pretty
February 5, 2025

I enjoy the beautiful colors and styles of my bra and panty sets. It feels good to feel pretty.

Date of experience: January 25, 2025
Wisconsin
1 review
0 helpful votes
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Good quality
February 5, 2025

Received items in a timely manner and when I need to return to exchange items, it was easy to do

Date of experience: January 25, 2025
Texas
1 review
0 helpful votes
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Sizing?
February 4, 2025

Loved 2 of the 3 purchases I made however the 3rd bra size was not equivalent to the others. It was definitely smaller than the regular cup size I order.

Date of experience: January 25, 2025
Desta W. Adore Me Rep
over a year old

Hi Jessica,

Thank you so much for taking the time to review us.

We apologize for any inconvenience the sizing of our products may have caused and we appreciate that you took the time to let us know about this situation.

I will do my best to ensure that the relevant team is aware of the issue and will take the necessary measures to avoid such inconvenience in the future.

We retain the policy to help ensure you consistently receive good quality, perfectly fit garments from AdoreMe.com (https://www.adoreme.com/)

Please let us know if there is anything further we may do to help. We are more than happy to provide you with any information you might need.

Best regards,

Adore Me
[email protected]

District of Columbia
1 review
0 helpful votes
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Even waiting till after the holidays to order shipping took a very long time and it was before it got to the post office. I'll be curious if this is a common occurrence. It was my first purchase and I would have tried the next size up.

Date of experience: January 25, 2025
Desta W. Adore Me Rep
over a year old

Hi Erin,

Thank you for reviewing us!

We are very sorry that your order took too long to be delivered. We do understand your inconvenience and we apologize for this issue.

Indeed, delays are highly regrettable, especially since this is not the kind of service that we aim for.

However, please note that we only provide an estimated delivery date for orders.

Even though we do our best to ensure that we provide 1-2 business days of processing time and 5-7 business days of delivery, there are isolated occurrences when despite our best efforts, orders can be delayed due to external factors beyond our control.

We appreciate your feedback, and I am going to forward yours to our management team, to be reviewed and taken into consideration.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]

Massachusetts
1 review
0 helpful votes
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Review
February 4, 2025

I did not love all of the products. I did return what I didn't enjoy

Date of experience: January 25, 2025
Connecticut
1 review
0 helpful votes
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Always as expected
February 4, 2025

I always love my orders from Adore me! It's always exactly as shown, the quality is great, and they always fit my body.

Date of experience: January 25, 2025
Washington
1 review
0 helpful votes
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The products are good. Easy to use and put on. Delivery can be slow

Date of experience: January 25, 2025
Virginia
1 review
0 helpful votes
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Customer service suck
February 4, 2025

Placed a large order, got an email the next day that it was cancelled. I called to ask why it was cancelled (it had some gifts in it) and the woman (named Alex) said that she was surprised the system let me order that much because it can only process 10 items at a time. She said I would need to go in and reorder each item in two different purchases. I asked if I could at least get expedited shipping for the Christmas gifts and she rudely refused.
I called again and spoke with a guy, I explained the situation and said I'd like to cancel my membership because that experience sucked, he said he would have a supervisor call me. I never got a return call.
I ended up ordering gifts from another business and spent the money I had, making sure I didn't have more than 10 items in an order. I canceled my membership after that.

Date of experience: January 1, 2025
California
1 review
0 helpful votes
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Love sustainable options
February 4, 2025

I love lingerie options from Adore Me. They have clothing to fit all moods and I appreciate the sustainable options. I do wish that their pajamas let you select sizes for top and bottom.

Date of experience: January 25, 2025
Illinois
1 review
0 helpful votes
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Beautiful products at great prices
February 4, 2025

Size is tend to run true and the lace is truly beautiful and soft

Date of experience: January 25, 2025
Ohio
1 review
0 helpful votes
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First time buying
February 4, 2025

Lots of great options. Got three different outfits. Got ones that I normally wouldn't go for so trying some new adventurous things!

Date of experience: January 25, 2025
Kentucky
1 review
0 helpful votes
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Great service
February 4, 2025

I order from Adore Me often. I had one issue with delivery where USPS and Adore Me stated my order was delivered but it was not. Adore Me gave me credit and I was able to make the order again. This time it was delivered. Great customer service! Much appreciated

Date of experience: January 2, 2025
Wyoming
1 review
0 helpful votes
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Best bras I've fit into
February 4, 2025

Adore me has wonderful fit and softness. I'm send up under bra where the underside is and these are great! My bras hug me instead of flare out around the top

Date of experience: January 25, 2025
Pennsylvania
1 review
0 helpful votes
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Maybe next year
February 4, 2025

When I ordered the products I thought they would be in time for new years. They were not.

Date of experience: January 25, 2025
Desta W. Adore Me Rep
over a year old

Hi,

Thank you for reviewing us!

We are very sorry that your order took longer than expected to be delivered. We do understand your inconvenience and we apologize for this issue.

Please note that we provide 1-2 business days of processing time and 5-7 business days of delivery for FREE Standard Shipping orders.

To have your orders expedited, you can select the faster options at checkout.

Please let us know by email if there is anything further we may do to help. Our customer service is available to answer any questions you may have.

Kind regards,

Adore Me
[email protected]