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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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They never have the size you need and aren't very helpful. I ordered a bra from them 4 times and twice it was canceled and twice it was sent back. Their bras aren't even that good. For the price you pay it just isn't worth it
It's like when you send me notifications on items I go into order and out of stock! I guess that great on your part but it's disappointing to me to even waste my time! I ordered 4 or 5 pars of panties and one of them looked like it was a 6 X it's a pain to send stuff back. Ohwell I'll find another place!
Hi Jeff,
Thanks for taking the time to review us.
So sorry to hear that the items you prefer are out of stock. I’m happy to share some helpful deets about our products’ availability.
For the sake of variety, many to most of our sets are only available for a limited time. See something you love? Don't hesitate!
In case you miss out on a set you like - we replenish many popular items around the middle of every month.
- Check back from time to time to see if your preferred set is back in stock.
Just a reminder: we have a brand new collection with tons of great new products during the first week of every month.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services. Therefore, I will make sure to forward your feedback to our team to make the experience simply adorable.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
AdoreMe sneakily took $20 from my card, two months after I returned the items I decided not to keep. When I was finally able to get someone on the phone, they claimed it was because "I returned an item damaged." I didn't even try the rest of the items on as they were too expensive for me to keep. As soon as I "confirmed with them I returned the items in good condition," my $20 was refunded (in 3-5 business days). I was lucky to have noticed the charge and wonder how many others didn't. How many times does this company get away with this?
Hi Britanny,
Thank you for taking the time to review us.
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
It was my first time ordering from them and I thought they would be good because of the reviews and because my sister has ordered from them before. I'm not sure what had happened but I got an email from them saying my item got returned I'm not sure why it got returned because it wasn't out of stock when I purchased it. I messaged them why it got returned cuz I didn't return it, then got an email saying they "handed it off to the carrier" and recently they've been having delays due to high demands so I might receive my item later than the expected time. So with that I just thought maybe it was on the way so I shouldn't worry too much. I ordered on May 2nd it's already the 24th I don't think it takes 22 days for a swimsuit to come -.- I got fed up so I emailed them again and they said their shipping partner was unable to deliver my order to my address. My sister has the same address and she got her stuff! How does that even make sense?! There were no mistakes on the address. I had high hopes for this company since the reviews were good but having to experience this was SUPER disappointing.
Hi Vicky,
Thank you for taking the time to review us.
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
First time shopping and I love it! Great fit and good price
Hi, Nichole! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I've ordered a lot from afore me. Bra sets and smiwear. We've never had any of there products poorly made or untrue to size. The colors in there photos are spot on. Always punctual with delivery. There prices are very fair... especially for the quality in product. We've been very happy with Adore Me and will continue to do business with them. A+ company!
Hi Billy! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future. Don't forget that we’re always here if you need us.
The products are good quality and affordable prices. They are working on the shipping issues they have had.
Hi, Austin! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Recently purchased lingerie online from Adore me. It was easy to navigate and find my size. The site gave me recommendations based on my size and past purchased. It was easy to purchase online and the product shipped quickly. I received notices during shipping so I knew exactly when my product would arrive.
Hi Cray, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Hi,
We really appreciate you taking the time out to share your experience with us.
Not to worry, I'll make sure to forward your feedback about the shipping process to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
I ordered my second Roanne and Analize Push Up on May 1,2021. I am absolutely in love with the fit, feel, and style of Roanne. I was hoping to get a different color, but I wasn't upset to get another purple one, as the shade of purple works well with my skin tone. The boy shorts are also a great cut for underwear. The only thing I may have changed about the Analize is having more than 2 options of panty. I'm not a huge fan of bikini or thong. It obviously didn't deter me from buying the set but it would be nice to have other options. I also would love the ability to buy extra panties with every set. The quality of every set that has been delivered so far is wonderful, and I plan on being a subscribed member for a long time.
Hi Hannah,
We really appreciate you taking the time out to share your experience with us and for being open with the products you received.
Not to worry, I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
Everything i order from adore me is great. With very minimum issues if any. I love ordering from adore me
Hi Rosalie,
We really appreciate you taking the time out to share your experience with us.
Not to worry, I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
Quality products and beautiful colors (my boyfriend loved it)
Hi, Mikaila! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I ordered another piece from here a few months ago and it never arrived... so that was a bummer haha. But decided to give it another go and ordered this one. All was well this time, received the item, was true to size, and exactly what I was expecting
Hi Christianna,
We really appreciate you taking the time out to share your experience with us and being open with the product you received.
Not to worry, I'll make sure to forward your feedback about the first shipment to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
My first order went very smoothly. I placed a second order and it took so long to process that by the time they did, one of the items was out of stock. I am still waiting for the item they did ship to be delivered.
Hi Angela,
Thanks for taking the time to review us.
We've checked and it appears that the order has already been delivered. However, we do understand the inconvenience and delays, indeed, are highly regrettable, especially that this is not the kind of service that we aim for.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services. Therefore, I will make sure to forward your feedback in order for a further situation like this one to be avoided.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Hi, Shawn! We really appreciate you taking the time out to share your experience with us. Don't forget that we’re always here if you need us.
Hi, Daisy! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
My order came fast and on time. Love it and I will continue to order as well
Hi, Martha! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
I ordered this new bra for work and the material is really soft and comfy so it doesn't rub and irritate my skin like my other bras do.
Hi, Haylee! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
Happy with my purchase. Very pretty color and good fit.
Hi, Jesica! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
My experience was great I've ordered from here two times now the bathing suits fit amazing and they're comfortable! And the shipping is very quick would definitely recommend this to anyone.
Thank you for the amazing review, Shayla! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Megan,
Thank you for taking the time to review us.
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Rest assured that we are committed to providing members with the services and products they need. As customers like you continue to tell us their experience and insights, we will be able to respond with expanded and improved products and services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]