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From the business
Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
Business Highlights
General
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Returns
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Product
Customer Service
Payment Options
Membership Programs
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Adore Me Reviews Summary
Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I got the one piece lemon suit so cute fits great not too revealing but still a bit sexy. I wish there was a bit more support around or under the chest part since the back is low cut I think thats what makes it a bit less structured.
I'm very happy with my purchase. It was easy to order, and it didn't take too long to be delivered. The quality of the product is satisfactory.
Hi, Rachel! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
I got my order within a week of ordering with no problems or delays
Hi, Jennifer! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I have had nothing but very bad and negative experience with this company. While the product is a great, their service is horrible. Please don't get me wrong, issuing your customers a credit of $10-20 for the inconvenience is a great idea ONLY WHEN YOUR ACTUAL ISSUE WAS RESOLVED IN THE FIRST PLACE. I have placed 2 orders within less than 24 hours from each other. Literally, one less than 4 hours away from another. And interestingly enough, the first order arrived and it was somebody else's order altogether. I had to call and get this resolved because I needed my order for a special occasion and I ended up not getting it on time since they had to reprocess it altogether. Now, the second order has not even processed and it's been a month now! I have emailed their customer service and called them on 2 different days and no one know when it'll ship and they keep using the excuse of covid. Covid huh? So how come Covid didn't prevent you from sending my first order (although incorrect!) in a couple of days, yet my second order is affected by Covid? It's that selective? Complete lies and they refused to cancel the order too. They charged my card a month ago and I am accruing interest on it, yet I do not have my stuff and they don't know when it'll ship. Love it? Keep paying interest on the purchase you don't have. How is that a fair customer treatment?
Hi Olga,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, nor the impression that we want you to have towards Adore Me.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
The items came earlier than expected and each set is made with good quality.
Hi Alexis, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Only half my order showed up, then I had to call to find out that you no longer had my size for that item.
Hi Toby,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
It is always a pleasure shopping with adore me, so this time was no different.
Hi, Darren! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
The quality is so good. L and the color is so pretty. I felt super sexy in it. I got the small even though I typically get a medium (5'6,125 lbs) and it had enough stretch that it fit super well.
Thank you for the amazing review, Mo! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Half of my BOGO order ended up being out of stock. It was eventually resolved satisfactorily, but I had to send several emails. Adore Me should have offered a solution as soon as they realized there was a problem with the order.
Hi Daniel,
Thank you for taking the time to review us.
So sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Rest assured that we are committed to providing members with the services they need. As customers like you continue to tell us their experience, we will be able to respond with expanded and improved services.
Thanks for your patience and understanding! Feel free to ping us back should you need anything else. We're here to support you.
Best,
Adore Me
[email protected]
Good price, comfy, high quality. Fits well. This review has to be at least 50 characters.
Hi Mackenzie! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Love this set. I got it in blue and it looks amazing. Nice summer color and the design is really sexy.
Hi, Amalia! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
I got two bathing suits, a bikini and a one piece... I'm not usually a one piece kinda gal (yet) but I was amazed at how flattering it was! The bikini fit well too. And both seem very well made and out of good materials that will last.
Hi, Jaime! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
I love the fabric Adore Me sleep ware provides. It feels smooth and comfortable
Thank you for the amazing review, Karena! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Items arrived as expected. Worth the $. Very happy with the quality.
Hi, Jacqueline! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Wonderful products, gorgeous and comfortable. Shipping could be better.
Hi Robyn,
Thanks for taking the time to review us!
We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback!
Not to worry, I'll make sure to forward your insight about the shipping process to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
When I tried on my panties they instantly broke. Won't be ordering again. I rated my purchase 1. I had to hand sew them to get at least one wear out of my purchase.
Hi Kimberly,
Thanks for taking the time to review us.
So sorry to hear that the experience you had with your set was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Not to worry, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. We're here to support you.
XO,
Adore Me
[email protected]
I love my new bathing suit! It was better than I expected! Love the color and fit!
Hi, Debra! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
This is a reorder as my first one was returned to sender. It arrived quickly.
Hi, Yolanda! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
This is the only place I buy my bras. They are always true to form
Hi, Shannon! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.
جوسيال تستحق ثقة أعضائها لأنها صادقة في أقوالها سهلة في معاملتها بوابة رزق لمن دخل معها وقوية في عالمها
Hi! Thank you for giving us a perfect rating! Don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse. We're here to support you.
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- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Erin,
We really appreciate you taking the time out to share your experience with us.
Not to worry, I'll make sure to forward your feedback about the product to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.