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Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.
Our Story: https://www.adoreme.com/our-story
How The Membership Works: http://www.adoreme.com/how_it_works
Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]
www.adoreme.com
















Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.
This summary is generated by AI, based on text from customer reviews
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I accidently wrote down the wrong address and didnt notice until after it was delivered so I reached out to customer service and within24 hours I had a new one on its way to the right address free of charge.
Its also a great set. Very comfy and supportive. Had my size which is a 40H and is hard to find. Very happy!
Fast delivery on time. Quality products. I like the packaging. Happy with your service.
Hi Maya, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
The lingerie I ordered is so cute and comfortable! It arrived fast and exactly as ordered
Thank you for the amazing review, Abigail! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
I'm finally happy that I have sexy underwear
Thanks again
Hi, Teresa! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
Great experience I love the yellow and pink swimsuit
Thank you for the amazing review, Karen! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
I've never had a pair of Capri leggings that were baggy at the knees.
Hi Andrea,
Thanks for taking to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.
Do reach out to us if there's anything we can do to help. We're here to support you.
I love these new panty and bra sets. So soft and comfy. The bra looks like it could be worn out as is.
Thank you for the great review, Tara! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!
I was worried about the quality, but I honestly love it all.
Hi, Alisha! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Always ships in a timely manner. I absolutely loved this set.
Hi, Shimika! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Great photos of the products on different sized models. Fast delivery. The size recommended me to buy a small, I wasn't comfortable with that so I ordered a medium. It's a little snug in the rib cage I like that the straps can cross cross I didn't know this! Super light and breathable fabric I want to order another one!
Hi, MG! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
Hi Mia,
Thanks for taking to write this review.
We really appreciate you being so open with us about the product you received.
Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.
Do reach out to us if there's anything we can do to help. We're here to support you.
Great efficiency from ordering to delivery. Love my shorty pajamas great for the coming summer
Hi, Lillian! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!
And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.
True to size. Love the color. Very pretty and sexy.
Hi, Machelle! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.
I wasn't in any rush to receive my package, nonetheless, it still came in a timely manner and they sent emails every so often informing me that the shipment might be delayed. It was well worth it, the bras and match underwear are too cute!
Hi Kadijah, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
Absolutely love my sets, the sizing is perfect and they are simply amazing!
Hi, Savannah! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!
Order was delivered after store credit was given due to first package not being received.
Hi, Raven! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and better in the future.
Great site wish they had more deals though very good quality though love the shopping just was deciding if I should cancel because I actually did find better deals elsewhere but I'm trying to stay loyal to this brand hopefully better deals come soon
Hi Shanell,
We really appreciate you taking the time out to share your experience with us.
Not to worry, I'll make sure to forward your feedback about having even better deals to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.
Feel free to let us know if you need help with anything! We're here to support you.
I've tried the VIP thing twice with this company, and I never will again. This last time one of the pieces did not fit me, it seems they cater more to certain sizes than others, and their product just didn't fit me right. So I followed all return instructions and sent the set back. I don't receive any confirmation that my return has been processed for over 2 months, and then I get an email saying I was charged $20 for damaged product?! No photo evidence, and the piece was brand new when I sent it back. I had tried it on once. What kind of a scam are they running? Customer service was no help, so I guess I'll have to eat the twenty bucks but please don't put your money into this company people.
Hi Karah,
Thanks for taking the time to review us.
I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.
Not to worry, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.
Do reach out to us if there's anything we can do to help. You can also give us a direct call at 1-800-433-2367. We are open Monday to Sunday, 8:30 am - 8:30 pm EST. We're here to support you.
They always do such a great job at delivering all of my products! Everything is always so well packaged and I continue to order from them every month. Absolute love everything they offer!
Hi Mireya, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.
I was impressed on how awesome the items were. Comfortable yet sexy. Delivery timely too!
Thank you for the amazing review, Rocio! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!
Answer: I was on hold for 30 minutes for 3 days in a row with no answer. I didn't speak to anyone. I was told through messaging with a stylist on the webiste that i could not call and speak to a manager. I did speak with a manager the last time i called and actually got through, because I was having a fit.
Answer: I contacted the BBB & AdoreMe chose to ignore my complaint. They never addressed my issue. This company should not be trusted & has horrendous & rude customer service.
Answer: The package has the company name on it.
Answer: Don't order from them, they will not ship it
Answer: Hello Nancy, thank you for your question! Yes, you can always choose the Pay As You Go option upon checkout.
Answer: Yes but they will keep charging her automatically if she uses it. If she wants to stop the automatic subscription she needs to spend it and then cancel her subscription after the stuff arrives. If they charge her again you can dispute the charge with them within 30 days to get a refund. Honestly you'd be better off letting your credit card company handle it/dispute it.
Answer: Keep calling. It's your only way to stop the madness. Insist on staying on the phone until you receive the confirmation email. Adore Me is the biggest scam ever. I'm reporting them to the attorney general.


Hi, Crystal! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.