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Adore Me

adoreme.com
lounge, swimwear, active womenAge 26-45, 46-60
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From the business

Adore Me is an online subscription-based lingerie boutique, selling high quality designs for a fraction of the price. Dedicated to flattering looks with the perfect fit, Adore Me carries a wide range of styles to suit every woman. With bras in sizes 30A-42I and negligee from XS-6XL, these gorgeous styles are rocking the intimates industry.

Our Story: https://www.adoreme.com/our-story

How The Membership Works: http://www.adoreme.com/how_it_works

Questions, comments? We want to hear from you!
Live chat on site
1-800-433-2367 (8:30-8:30 M-S EST)
[email protected]

www.adoreme.com


adoreme.com
+1 800-433-2367
USA
Adore Me is part of Victoria's Secret
Founded in 2012
Clothing item from Adore MeFashion apparel by Adore MeMerchandise from Adore Me clothing lineAdore Me fashion product

Business Highlights

General

Parent Company: Victoria's Secret
Year Founded: 2012
Target Gender: women

Shipping

Shipping Cost: free
Free Shipping: yes
Shipped From: USA (New Jersey)

Returns

Return Policy: not free
Return Instructions: will not accept items where the garment tag has been cut or removed, as well as panties and swimsuits where the protective adhesive strip had been removed
Return Cost: restocking fee

Sustainability

Recycling Program: no

Product

Style: lounge, swimwear, active
Body Fit: regular, petite & short, plus size
Available Sizes: Women's (XS, S, M, L, XL, 1X, 2X, 3X, 4X)

Customer Service

Support Channels: phone, email
Support Phone: +1 800-433-2367
Support Email: [email protected]

Payment Options

Payment Methods: card payments, Google Pay, Apple Pay

Membership Programs

Rewards Program: Mr. Rebates, TopCashback, Swagbucks

How would you rate Adore Me?
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Adore Me Reviews Summary

Adore Me generally enjoys a positive reputation among customers, particularly for its diverse product range, affordability, and quality. Many shoppers appreciate the unique designs and the ease of the ordering process. However, concerns frequently arise regarding shipping delays and the challenges associated with returns, which can detract from the overall experience. Some customers also express dissatisfaction with the subscription model and the perceived quality of certain fabrics. Overall, while Adore Me excels in product variety and customer service responsiveness, there is room for improvement in logistics and communication regarding order fulfillment.

This summary is generated by AI, based on text from customer reviews

service
918
value
727
shipping
742
returns
399
quality
1,771
This company does not typically respond to reviews

We monitor reviews for authenticity

Utah
1 review
0 helpful votes
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Great Customer Service
May 19, 2021

I accidently wrote down the wrong address and didnt notice until after it was delivered so I reached out to customer service and within24 hours I had a new one on its way to the right address free of charge.

Its also a great set. Very comfy and supportive. Had my size which is a 40H and is hard to find. Very happy!

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Crystal! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again in the future.

New Jersey
1 review
0 helpful votes
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Liked the products
May 19, 2021

Fast delivery on time. Quality products. I like the packaging. Happy with your service.

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi Maya, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Wisconsin
1 review
0 helpful votes
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Cute and comfortable
May 19, 2021

The lingerie I ordered is so cute and comfortable! It arrived fast and exactly as ordered

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Abigail! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

New York
2 reviews
0 helpful votes
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Thanks for being sexy
May 19, 2021

I'm finally happy that I have sexy underwear
Thanks again

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Teresa! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.

California
1 review
0 helpful votes
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Swimsuit yellow
May 19, 2021

Great experience I love the yellow and pink swimsuit

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Karen! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!

Minnesota
1 review
0 helpful votes
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Bizarre fit
June 18, 2021

I've never had a pair of Capri leggings that were baggy at the knees.

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi Andrea,

Thanks for taking to write this review.

We really appreciate you being so open with us about the product you received.

Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.

Do reach out to us if there's anything we can do to help. We're here to support you.

North Carolina
1 review
0 helpful votes
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Love!
May 19, 2021

I love these new panty and bra sets. So soft and comfy. The bra looks like it could be worn out as is.

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the great review, Tara! Would you mind sharing this with your friends, too? We'd love to continue providing good quality, perfectly fit garments to more awesome customers like you!

Illinois
1 review
0 helpful votes
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Love it
May 19, 2021

I was worried about the quality, but I honestly love it all.

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Alisha! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Georgia
1 review
0 helpful votes
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Loved it, it fits to size.
May 19, 2021

Always ships in a timely manner. I absolutely loved this set.

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Shimika! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

Kentucky
1 review
0 helpful votes
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Purchaser
May 19, 2021

Great photos of the products on different sized models. Fast delivery. The size recommended me to buy a small, I wasn't comfortable with that so I ordered a medium. It's a little snug in the rib cage I like that the straps can cross cross I didn't know this! Super light and breathable fabric I want to order another one!

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, MG! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!

And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.

Illinois
1 review
0 helpful votes
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Bra and panty set
May 19, 2021

The bra is really just for show. Doesn't have good control

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi Mia,

Thanks for taking to write this review.

We really appreciate you being so open with us about the product you received.

Rest assured that your feedback has been forwarded to the relevant department. We're thankful for amazing customers like you who share their experiences. Through that, we will be able to respond with expanded and improved products.

Do reach out to us if there's anything we can do to help. We're here to support you.

Georgia
1 review
0 helpful votes
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Quick delivery
May 19, 2021

Great efficiency from ordering to delivery. Love my shorty pajamas great for the coming summer

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Lillian! Thank you for giving us a perfect rating! I'll make sure to forward your feedback to the relevant team, in order for us to maintain this experience simply adorable!

And don’t hesitate to contact our friendly customer service team with any queries that might come up as you browse.

Tennessee
1 review
0 helpful votes
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Bra
May 19, 2021

True to size. Love the color. Very pretty and sexy.

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Machelle! We strive hard to provide you with products you can simply adore and we're just thrilled to hear your feedback! Feel free to let us know if you need help with anything! We're here to support you.

Pennsylvania
1 review
0 helpful votes
Follow Kadijah S.
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I wasn't in any rush to receive my package, nonetheless, it still came in a timely manner and they sent emails every so often informing me that the shipment might be delayed. It was well worth it, the bras and match underwear are too cute!

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi Kadijah, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

Idaho
1 review
0 helpful votes
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Love it!
May 19, 2021

Absolutely love my sets, the sizing is perfect and they are simply amazing!

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Savannah! We work hard to meet customer expectations, and we're thrilled to hear that we hit the mark for you. We offer a new collection each month. Come and see us soon for more adorable lingerie!

New York
1 review
0 helpful votes
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Great customer service
May 19, 2021

Order was delivered after store credit was given due to first package not being received.

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi, Raven! We really appreciate you taking the time out to share your experience with us. We look forward to serving you again and better in the future.

Indiana
1 review
0 helpful votes
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Happy customer
May 19, 2021

Great site wish they had more deals though very good quality though love the shopping just was deciding if I should cancel because I actually did find better deals elsewhere but I'm trying to stay loyal to this brand hopefully better deals come soon

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi Shanell,

We really appreciate you taking the time out to share your experience with us.

Not to worry, I'll make sure to forward your feedback about having even better deals to the relevant team, in order for us to maintain this experience simply adorable! We look forward to serving you again in the future.

Feel free to let us know if you need help with anything! We're here to support you.

North Carolina
1 review
1 helpful vote
Follow Karah L.
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I've tried the VIP thing twice with this company, and I never will again. This last time one of the pieces did not fit me, it seems they cater more to certain sizes than others, and their product just didn't fit me right. So I followed all return instructions and sent the set back. I don't receive any confirmation that my return has been processed for over 2 months, and then I get an email saying I was charged $20 for damaged product?! No photo evidence, and the piece was brand new when I sent it back. I had tried it on once. What kind of a scam are they running? Customer service was no help, so I guess I'll have to eat the twenty bucks but please don't put your money into this company people.

Date of experience: May 18, 2021
Sandra N. Adore Me Rep
over a year old

Hi Karah,

Thanks for taking the time to review us.

I am terribly sorry to hear that the experience you had was less than perfect. It is not our intention to create inconveniences for our customers. This is not the kind of service that we aim for, neither the impression that we want you to have towards Adore Me.

Not to worry, I would like you to know that your concern has been forwarded to one of our agents, and would be more than happy to assist you by email in relation to this matter.

Do reach out to us if there's anything we can do to help. You can also give us a direct call at 1-800-433-2367. We are open Monday to Sunday, 8:30 am - 8:30 pm EST. We're here to support you.

California
1 review
0 helpful votes
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Quick and efficient!
May 14, 2021

They always do such a great job at delivering all of my products! Everything is always so well packaged and I continue to order from them every month. Absolute love everything they offer!

Date of experience: May 13, 2021
Sandra N. Adore Me Rep
over a year old

Hi Mireya, we’re glad you had such a great experience! It's something we've worked hard on and we're pleased our efforts resonated with you. We're looking forward to impressing you again! We're always here if you need us.

California
1 review
0 helpful votes
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Wow! Impressed!
May 13, 2021

I was impressed on how awesome the items were. Comfortable yet sexy. Delivery timely too!

Date of experience: May 13, 2021
Sandra N. Adore Me Rep
over a year old

Thank you for the amazing review, Rocio! Hope we can impress you again and again. Did you know that we have a new lingerie collection every month? Check back soon for more adorable lingerie!