Adopt A Pet

Check out our latest communities fighting
AI scams on Reddit and Facebook

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

Adopt A Pet Reviews Summary

Adopt A Pet has 122 customer reviews and ranks 624th in the Pets category. Common review topics include adoption fee.

Write a review
Reviews that mention popular topics
Mexico
2 reviews
10 helpful votes
Follow Jason K.
Unfollow Jason K.
Share Review
Report Review

STOP THIS NOW. REHOME IS THE WRONG MOVE. I have adopted from adoptapet website in the past, but this is horrible. Owners will buy animals and then send them on their way when they're done with them. The first dog I came across "we had a baby so we don't want the dog" YEP this is what REHOME IS DOING. STOP THIS NOW.

** DO NOT ADOPT FROM "REHOME" - AND they want YOU to pay the PRIVATE OWNER A FEE? NO WAY ** HOW IRRESPONSIBLE IS THAT!

Date of experience: January 13, 2023
Texas
1 review
6 helpful votes
Follow jan C.
Unfollow jan C.
Share Review
Report Review
Intrusive and creepily curious
December 17, 2022

A really intrusive, pushy, rude, odious and really distur ing curiosity about people. They actually want to see your home! Really? That is just creepy. We ARE talking about cats and dogs, right or did I miss something and really this is about child protective services? I would like to know who the person is who wants my personal Information! They want to grill your vet about you! These are small, controlling people with a small amount of power. Sad for the animals though. I was all ready adopt a senior cat who lost his owner and has been in foster care for a YEAR but nooooo, have to jump through hoops plus They want up to $150.00 from you. Go elsewhere.

Date of experience: December 16, 2022
Arizona
1 review
6 helpful votes
Follow Liz E.
Unfollow Liz E.
Share Review
Report Review
Rehome by Adoptapet is horrible
October 2, 2022

Rehome by adoptapet is absolutely horrible and needs a serious overhaul. First of all, it shouldn't take three business days to get a listing reviewed and approved. That is ridiculous. Second, they don't let the actual person posting the pet decide what the adoption fee amount should be, THEY decide what it should be and the amounts they post for "private" individual adoptions are insanely high. Who is going to pay $200 for a dog that is listed as a "private" adoption (ie. The dog is not being adopted out by some rescue). This makes it SOOOOOOOOOO much harder to get a dog adopted out. In fact, very close to impossible on this site (unless it's a dog at a rescue). They also don't state anywhere in the post that THEY decide the fee, not the person posting and that the person posting the animal doesn't get any of that fee. It's also impossible to update certain information on that site, such as email address, phone number or zip code. There is nowhere to update this information. If someone decides to make edits to the listing they made, then that has to go through a review process also so there goes another three days waiting for a listing to be "approved" and posted.
If this site actually wanted to help dogs, they would let the person making the post decide the adoption fee, even if that person wasn't going to get any of that fee. A $200 adoption fee for a private adoption is just ridiculous and they've made it so most people won't adopt through this site because the fees are so ridiculously high. Stay away from this site.

Date of experience: October 1, 2022
New York
3 reviews
13 helpful votes
Follow Michele K.
Unfollow Michele K.
Share Review
Report Review
Do Not Use This Site
August 18, 2022

This is the worst site for finding a pet. First, people who advertise their pets do not answer your applications and this site does absolutely nothing about it. They say they have no way to? How irresponsible is that? So you are left hanging for weeks not knowing anything. They use the excuse that the people looking for homes for pets "have difficulties" and to give them time to respond. Everyone is having difficulties of one sort or another and this is no logic for not responding to applications. I thought the whole objective here was to find homes for the animals. They give you a phone number to call yet all they do is tell you to email them and then you do and they just give you generic answers which are always basically that they cannot do anything about helping you find a pet or dealing with an application you submitted. There are many shelters whose pets wind up on this site as well so you are better off contacting the shelter on your own instead of going through this website. All of the negative reviews do not seem to matter to them either and I can't understand why someone isn't shutting them down. Save yourself the frustration and pain and avoid using them.

Date of experience: August 18, 2022
GB
1 review
0 helpful votes
Follow big b.
Unfollow big b.
Share Review
Report Review
Didn't have a breakdancing cat
August 14, 2022

I was very disapointed by the lack of breakdancing cats. Also morbious was way better. The image below was what i was expecting

Date of experience: August 14, 2022
Connecticut
1 review
4 helpful votes
Follow Cheryl M.
Unfollow Cheryl M.
Share Review
Report Review
Adopt-A-Pet does not belive in our Constitutional rights
August 8, 2022

Our 501c3 rescue group went thru a very public event which resulted in our favor in early 2016. In the year 2021 an adopter who was unemployed applied for a Persian cat who was under the age of three. She did not like our adoption donation fee and googled the charity. Up popped all the bad press from 2015. What did she do? She reported us to Adopt-A-Pet and we were banned for life from listing our pets for adoption. When our attorney contacted their attorney, a very terse reply from the company was "we have no intentions of reinstating... group" Seems you are guilty if you are charged and the final outcome was not taken into consideration. Adopt-A-Pet has a nonconfrontational policy and can drop you in a hot minute without notice. AND, they can ban you for life for any reason they see fit but not tell you the reason. Seems guilty as charged is the motto of Adopt-A-Pet. We will be banning the other Mars corporation companies as I am sure we are not banned from using the VCA hospitals and Banfield Vet clinics. Soooo, they will take our money but not let us list our pets.

Date of experience: August 8, 2022
Connecticut
4 reviews
14 helpful votes
Follow Jean d.
Unfollow Jean d.
Share Review
Report Review
Hit Or Miss or Waste
July 15, 2022

Received messages showing available dog, click the page to see it may be gone bc i don't have a "Premium Subscription." The page shows:
" More than 30% of dogs are adopted or
Removed from Adopt-a-Pet.com within
The first 24 hours of being posted. Never miss a match again!
Go Premium › "

Date of experience: July 15, 2022
California
2 reviews
13 helpful votes
Follow Jan B.
Unfollow Jan B.
Share Review
Report Review
Their eyes are on the money, not the animals
June 17, 2022

I signed up to be notified of adoptable pets. Funny thing is, even if I check my email the second one of their notifications arrives, I get a message that the pet is already gone, along with an enticement to pay for their premium service. They seem like scam artists. They are a subsidiary of Mars, Inc. a multinational pet food company that manufactures Whiskas, Iams, many brands, and also owns Banfield. Their petcare website is full of self-congratulatory rhetoric. Typical bloodless corporation.

Date of experience: June 16, 2022
Florida
1 review
4 helpful votes
Follow Marianna B.
Unfollow Marianna B.
Share Review
Report Review

I suppose they not bring sick kittens to the doctor - I asked them to send me doctor report because we like to pay this bill and make outher donation to this shelter

Date of experience: June 4, 2022
Wisconsin
1 review
8 helpful votes
Follow Dianne C.
Unfollow Dianne C.
Share Review
Report Review
Personal Security Risk
June 2, 2022

You are giving your address name etc to a mostly volunteer organization that you cannot see or talk to. I have had my computer crash twice when trying to fill out applications. One application actually asked for my social security number - think about that. I did not give them my Social security number and my computer crashed. So these people who you cannot see/talk to and they don't get back to you have an awful lot of info about you and your family. I got security risk flash on my screen two times - both times they were from either adopt a pet or pet finder. These organizations are a security threat as well as worthless when trying to adopt a pet.

Date of experience: June 2, 2022
Australia
1 review
6 helpful votes
Follow Patricia J.
Unfollow Patricia J.
Share Review
Report Review
A site of scammers
May 18, 2022

I lodged an ad and have received nothing but a bunch of scammers. I paid a fee to place this ad and have spent hours trying to discern who is genuine. They do send alerts but it does not tell you who is the actual scammer and if they do know why are they allowed to still bombard genuine consumers with this rot.
This site should be shut down.

Date of experience: May 18, 2022
Georgia
1 review
6 helpful votes
Follow Tatianna G.
Unfollow Tatianna G.
Share Review
Report Review
Adoption Fee
March 21, 2022

After perusing the adopt a pet website and available dogs I was actually quite astonished at more than a few of the adoption fees. There are almost three thousand dogs available for adoption in the Cumming, Ga area and so far each one I have clicked on the adoption fee has been $330! That is absolutely ridiculous. I am a single mom and to adopt a dog that was either abandoned, found or just given up for that amount of money is highway robbery. How is it that pets at the Cherokee County Ga Animal Shelter have a $100 adoption fee and the adoption fee for other places is so inflated? Are you telling me that costs to chip, vaccinate and take care of animals is different elsewhere? Give me a break. Stop trying to milk people for all they have and give these animals a real chance at a real home instead of trying to line your pockets.

Date of experience: March 21, 2022
Florida
1 review
5 helpful votes
Follow Krista S.
Unfollow Krista S.
Share Review
Report Review
The worst people on earth
February 26, 2022

Nothing but people trying to scam you to get your info and promising you a dog then telling you its not available. That's if you are even lucky enough to get a text or call back. This is the most shady website ever. Don't waist your time. Don't give your info and Definately don't give any money!

Date of experience: February 26, 2022
Virginia
1 review
7 helpful votes
Follow Alexis P.
Unfollow Alexis P.
Share Review
Report Review
Poorly advertised- Got a dog with issues
February 26, 2022

Been searching and searching for days and weeks. Private owners don't respond to the first person, they will actually skip over you even after filling out applications. It states ask questions if you not ready to adopt and if you ready apply. Well, I was lead on 3 times. One owner stopped responding and declined my application after someone adopted when I was literally down the street from her. The second person sent me emails back and forth if I wanted to see dog before adopting and we setup meeting place for next day. A few hours before meeting got an email stating they ran into a snag with his plan to give the dog up for adoption, so he is putting off for now. I responded with aww okay, but will she be up for adoption at a later date and time and no response. Finally, I find another dog similar to what Iwas looking for filled out application and everything that was posted about the dog was what I was looking for. Go to meet owner we talked, I asked questions and was given dog the same day. However, she then ask me could I pay her cash or through Vemo. I stated no the site specifically states we have to pay through the website by you providing me the link for the adoption paperwork and then they take payment. She says okay well do you have Zelle. I still insisted hey I cannot not. She then says okay I will send you over everything when I get home. She says the only thing is car rides if you ride around too long just give him a half tablet and he will be fine, I stated ok fine. I retrieved dog and got him home. He was whining which is to be expected beings that he has to get use to a new home and environment with kids which it stated he was good with kids, already housed trained no issues. Well I called the vet the next day to find out about his health history, and about that medication and little did I know he has anxiety issues and a corneal ulcer in his left eye and was given cream to help him with that 2-week prior. Anxiety medicine has to be given to him almost daily and ulcer issue was never told to me and when I contacted owner she was like and yeah I forgot. Like what the hell? This tells me that the site fails to screen what these owners post. If I wanted a dog with these issues, I would have gotten one, so I am highly upset my kids and I cannot enjoy our dog the way we would like since he needs special care until I can find out from my vet if this is something that will go away. Glad my job offers pet insurance. I was on the verge of giving him back, but my daughter was like mom let's just keep him and take care him. He is already going through alot with being in a new home and then put him up for adoption again who's to say he will be treated good and loved. I feel so bad, but at same time he is adorable, and I want to help.

Date of experience: February 25, 2022
New York
1 review
6 helpful votes
Follow Sue S.
Unfollow Sue S.
Share Review
Report Review

I am writing this out of total outrage & frustration. I recently had to put down my rescue dog of 15 yrs. I am so missing having a dog in the house that i went searching for another dog to rescue. I found a dog on adopt a dog website & filed out the application. As if the application itself was not enough of an invasion of my privacy they responded w/more questions. Because I was not able to provide annual proof of vet visits I was denied adoption from there site. I loved & cared for my dog like i cared for my own children. I am an RN of 45 yrs who@ the risk to myself & my family has just worked in the hospital setting through this pandemic for the past almost 2 yrs. I am appalled that a person from an organization like this would have the ability to judge me as unfit to adopt a rescue dog. Shame on the organization & I guess the beautiful animal will have to spend more of his days in a cage instead of in a loving home. Good job adopt a dog. Avoid this organization like the plague!

Date of experience: February 16, 2022
Oklahoma
1 review
4 helpful votes
Follow Jeff M.
Unfollow Jeff M.
Share Review
Report Review
Adopt a Pet - Not good
February 10, 2022

Adopt a Pet is not a viable website. Nearly everything about it is false. Save yourself from the heartbreak.

Date of experience: February 9, 2022
Michigan
1 review
8 helpful votes
Follow Thomas T.
Unfollow Thomas T.
Share Review
Report Review
Private owner only
January 6, 2022

Don't say I didn't warn you - adoptapet is one of THE WORST. Right up there with petfinder. There was a pet that was being processed through a transportation service. Local adoption was not even available. Its all about the money with most rescues. Also, they emailed saying our dog who passed away was available for adoption. The listing was from 10 years ago and if you clicked on the link " no longer available". The best places if you are able to care for a pet is private owner. These are just people who can't have a pet for whatever reason. Its inexpensive and there's no funny business.

Date of experience: January 6, 2022
Illinois
1 review
6 helpful votes
Follow Debra H.
Unfollow Debra H.
Share Review
Report Review
SCAM
January 5, 2022

The only reason I gave them one star is because I could not give negative 10 stars. They show you pictures of great dogs, you fill out an application, no one ever contacts you to meet the dog; but then you get an Email asking for payment. Many people would go ahead and pay. I contacted the company--after 4 days and multiple Emails and phone attempts, I FINALLY got a reply. They said the owner of the dog that was looking for a new home for him had "made a mistake" by not contacting me, and the '"customer service" person copied the dog's "owner" on the Email to alert them to contact me. They did not, so I contacted them. They said someone already took the dog. I see this scam repeated often on this site, except for one thing, I refused to pay sight unseen. THIS SITE IS A SCAM! Go to a shelter so you don't get scammed!

Date of experience: January 5, 2022
California
1 review
9 helpful votes
Follow Mari H.
Unfollow Mari H.
Share Review
Report Review
Usually do not hear back.
January 6, 2022

A year ago, I adopted my current cat Jelly and it was a smooth process. Recently we have been looking for a sibling/playmate for her because our work schedules have been getting busier and we don't want her to be lonely. However, every single person or shelter I have emailed never replies back. It makes me wonder- is AdoptaPet really sending my emails out? It's getting annoying- they don't even let you know when a pet has gotten adopted, you have to find out by checking the page of the pet every single day. 5 stars for the way Jelly was adopted, but minus two stars for this service.

Date of experience: January 4, 2022
Texas
1 review
9 helpful votes
Follow Susan M.
Unfollow Susan M.
Share Review
Report Review
Zero Support
December 1, 2021

As listed in most reviews, I get no response. Now I question the credibility of the original owners. Business practices warrant referral to the District attorney. I too should have searched the web for reviews. I did get a sweet beagle with lots of abandonment and anxiety issues. We are working with her and seem to be making progress.

Date of experience: December 1, 2021