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6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
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The rep was friendly and cooperative. I really just needed a second opinion and she more than delivered.
The 6ya helper was courteous and explained everything in detail, so I was able to understand what I needed to do and sent some links to help me., I so appreciate his help.
This gentleman helped to solve my problem very quickly since I have Covid I couldn't return my product when needed be. He helped me so much.
The gentleman that I talk to Alfred was very knowledgeable explain everything and detailed and also answered all of my questions with a satisfactory conclusion
I was ignorant in getting a ride from Lyft. However the team has been patient with this old gal.
Thanks again.
Well I went through everything and I did everything that I was supposed to do on my computer and I still couldn't get past that blue screen of death until I talked to Ryan at 6yA he helped me and now my computer is up and going thank you Ryan
I have an apartment and my TV is connected to Direct TV. I wanted to install Roku and needed lots of help. I connected with this company. They helped me for about an hour and a half. I thought things were working and so went to have dinner. When I came back, I could not get any Roku to work.
Clint was so helpful to me. I will use Uber in the future. I'm 69, handicapped and poor. He didn't care. He helped me set up the whole app. Thank you for your kindness. I have A
Rosary and Funeral. If it's not too much I can go.
I needed to verify if something being advertized on facebook was too good to be true and David was very protective of me and concerned that i might fall for the scheming low-lifes that seemed so lovely. Please thank him for me as he saved me 1000 dollars and a lot of heart ache.
Even though Heather was unable to resolve my issues, she was so kind and patient, I truly appreciate that kind of service.
The vet was very helpful and informative. I really appreciate the insight she gave me
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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