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6ya Reviews Summary
The company generally enjoys a positive reputation for its attentive and professional customer service, with many representatives praised for their helpfulness and compassion. Customers frequently highlight the effectiveness of support staff in resolving issues, particularly concerning refunds and technical assistance. However, there are notable concerns regarding unclear membership practices and unexpected charges, which have led to frustration among some users. Additionally, while most interactions are described positively, a few instances of unprofessional behavior were reported. Overall, the company's commitment to customer satisfaction is evident, but improving transparency around fees could enhance the customer experience further.
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Not good. I has to figure out the problem myself after all that time on the phone. I'll never use again. Yo6 didn't even quote the price! Until the very end, when you just took mt card. Very angry and unhappy with that kind of business!
I was having problem getting in to my account with HP I told them the problem then they connected me to just answer where I was told I was going to have to pay a dollar when I got to that it was a 46 Dollars a year but you can cancel anytime what a hassle so I called back got to talk to another guy all I wanted was to talk to someone or get a phone number that is when he connect me to 6ya
The lady that I talked to was very into her job and was very helpful she knew what to Do And talked me thru what I had to do
I just had customer service and it was a great help
Prince was very nice and explained what I had to do clearly. I'm glad facebook has this service. I also recieved a phone number straight to him if I need further help and I like that.
The vet that I talked to Eased my mind I'm so looking forward to the plans ahead for me and my puppy
I accidentally signed up for 6ya. While I can't use it now, I viewed their web page 6ya.com and they will truly help you with multiple issues. I highly recommend 6ya!
The help I received was straightforward and clear.
Dean was very helpful he explained what I should do to keep safe and also I was told to notify bank which I will do also change E mail and password. Thank you
Nono
David was extremely helpful in helping me fix my problem. This was made more difficult by me because I am not familiar with my Panasonic home phone. However David searched the manual and then gave me instruction s to add more rings before the voice mail picks up Well done David
Overall my experience was great with Sterling. Great guy very professional.
Nice young man who was very patient with all my questions and was very helpful and informative! I will definitely use again!
Responded quickly! Was very helpful and friendly. Actually had a human on the phone. I was really surprised
She was so wonderful! We had all our questions answered. She was patient and caring. I highly recommend this service. Especially to the vet we had. She was so wonderful! Thank you so much!
I was at ease felt respected I am glad I chose this company
The gentleman Michael was very knowledgeable and a pleasure to speak wit.
Got transferred 3 times before the right dept. and person was contacted. Once that happened the problem was discovered and addressed and was taken care of.
After, I explained the situation, the service tech, Alfred, led me through the app to apply for a refund for the extra fare. It was very easy and the problem was resolved quickly.
I contacted the seller and the app where I purchased the item but didn't get any satisfaction.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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