6pmReviews 392

I used to order from 6pm.com a lot. Earlier this year they managed to mess up 4 orders in a row. I received the wrong items and wrong sizes. One time someone must have even changed the order, so it looked as if I ordered the wrong size. Since they also stopped e-mailing order confirmations, I didn't have any proof. Customer service takes forever to respond - usually 3 days, and then it looks as if the person responding never even took the time to actually read what I wrote. If you want to call them, you need patience too. One time I was on hold for almost 2 hours, only to be suddenly disconnected when I finally spoke to someone. I hope they will get their act together again, because their prices are amazing. For the time being, I won't order from them again though, because they are just too unreliable.

I love the selection and I have had no issues shopping with the item or the site. Customer service is great, but they should be as 6pm is run by zappos which is fantastic. However, I don't understand the "why" of 6pm. At first it appeared 6pm was selling older zappos items for less then it appeared that it was identical items selling simultaneously. I always check zappos first and 6pm last as zappos is my favorite and I do not like something (can't put my finger on it) about 6pm. 6pm has great items just like no exactly like my love zappos, I just don't know why!

Great website, since its kind of like overstock.com I have had numerous times they ran out of items after I ordered them and had to refund my money. If they have your size in clothes (they seem to have tons of TINY sizes and really big sizes but often not many of the average sizes) you can get name brand items truly at up to 70% off! They ship fast, make it easy to return items and get a refund for items you don't want, no sales tax unless you live in their state (can't remember which one) - professional packing --you just have to remember it is out of season overstock items so don't be disappointed if they end up not having what you order as often they only have one in stock and several people will be buying it at the same time almost.

Okay, I'm going to get in on this shoe debate. There are 5 places that I get my shoes from in this order: Zappos, Nordstrom, Endless, DSW, 6pm.

I put 6 pm last not because it's awful but because their shoes are the least trendy (I mean, it's a discount warehouse). My sister doesn't care so much about trends since she loves the same patterns of shoes, but I do. 6pm is best for flats (not many trends happen around those) and once I buy a pair, I don't look back to check the prices because I know, if I had waited a day or two, I would have gotten them for cheaper since their prices change by a lot daily.

I'm cursed with size 5-5.5 feet, actually I'd say 5.25. That means, 5 is too small and 5.5 is too big. I've found 5, with stretching accommodates and 5.5 with ankle straps and whatnot helps.

It's a complete nightmare trying to buy shoes at department stores or any store that's within my budget (and in my vicinity). The two styles in size 5 are either tacky or uncomfortable or depending on the season, just not my thing. So I've learned to buy shoes online... which is great for UPS, hit and miss for me.

I've eyed 6pm for a long time, being the sale outlet of Zappos and having great deals on decent shoes. After reading some very divided reviews, I decided to order from them once and try anyway seeing as they had a Mother's day free 2-day shipping deal. I'm happy to say, I received my items a day early and all of them looked new. One had very minor white paint marks on the soles but no one is going to be looking at that while you're walking.

The odd thing is, a shipping confirmation email was sent a day after they were shipped. 6pm does not offer free shipping, as of now, it's $6.95 per order to and out of pocket back. However they do have free shipping deals for holidays, so it's worth it to take advantage of that. Another thing that I did notice is that the prices do change, I'm guessing based on a free flowing supply and demand system which adjusts their prices automatically. In their case, I think it's up to the discretion of the buyer to fully realize that they do not offer price matching, that the shipping is not free and that the period to return is 30 days.