4seating.comReviews 130

I had been looking online and 4Seating always had the best selection and pricing. I was hesitant to buy theater seats online without trying them out, even though I think 4Seating could have guided me well on the phone. I happened to be nearby visiting family and went to the showroom. John J was the salesman and did a really great job giving me information about the seats. He is very knowledgeable, professional, courteous. A real pleasure to work with. Priced out what I wanted in a timely manner. I bought the theater seats while I was there. I have an email they shipped within 5 days. Everyone was very friendly there. The showroom has a good selection. I would highly recommend both 4Seating and John J!

Honestly had high regards and were very friendly until we placed the order. After that they do not care for you at all. When the order did not arrive as promised and upon calling them we were told to check with the trucking service to find out why and how the delay happened. If only there were give negative stars for this kind of customer service they would have got some by now for sure. With online companies like these one cannot even change their mind either because even though you got free shipping you will be asked to pay for return shipping. So, now we are stuck with them or pay for return shipping for something you did not receive on time. Not reliable at all. First and last time ordering furniture online. Should have just with the local furniture stores as always.

When placing my order the staff at 4seating was very helpful. But it wasn't until I had a problem that they showed just how helpful they could be: About three months after I received the chairs(2) one of them had a problem with complete "closure". I contacted 4seating and within a week they had sent a local repairman to my home. Upon inspection he determined that the chair was broken and could not be repaired. Without any hesitation, questions or delay, they ordered a replacement. I had to pay the shipping ( I hadn't "paid" originally) but I thought that was more than fair since the breakage may have been caused by me. (It's certainly possible) I felt that I could recommend 4seating to family and friends being confident they would receive great service and high quality products; the chairs are great.