On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,082 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
Instant Feedback
We monitor reviews for authenticity
The custom wristbands were on time and just what I ordered. Thank you!
Our company ordered 150 can coolies with our logo printed on the front. Out of the order, 42 arrived with significant defects—ink bleeding, warped printing, and in some cases, logos that were completely unreadable. This not only makes them unusable but also reflects poorly on our company's image. When I contacted customer support, the representative was argumentative and dismissed the issue as a "phenomenon that cannot be controlled," even though other companies use quality control measures such as liners to prevent these exact problems. Instead of offering a replacement, I was told the only option was a $60 refund—far less than the actual $75 loss we incurred, based on the $1.85 per unit cost. The rep also insisted this was fair since we were "allowed to keep the coozies," but no option was provided to return them for proper replacements. Overall, the product quality is poor, and the customer service is worse. It also took nearly a month for the order to arrive, making the name "24 Hour Wristbands" misleading at best. Save yourself the frustration and do not waste your money with this company.
These looked great and arrived quickly! Will order again!
Ordering and setting up was a breeze. Editing proofs was simple. I loved it all, but I have to reorder some items because they were not what I expected at all
I ordered some neoprene koozies as part of the "merch" for our rock band. They look awesome - and were individually packaged which was a really nice surprise. Very high quality - and definitely will be ordering more.
I ordered pin buttons and can coolers. They came quickly and exactly as ordered. Quality was excellent.
The blanket that I ordered was absolutely gorgeous. I am beyond pleased with how the final product turned out. I will definitely be a repeat customer.
Ordering the wristbands and customizing them was very convenient and easy to navigate. The wristbands arrived on time and looked exactly like the picture.
Great experience will def use them to order again. Easy, helpful, quick to respond when I had questions. All around great experience.
Quick turn around, awesome customer service answering my questions and helping me to finalize product the way I desired, good quality product too.
They were printed so quickly, I had a fast turn around. The only reason I gave 4 out of 5 is we have had some clasps break. Over all I would order again.
Despite some original confusion on our order delivery date, the team worked to insure that we would receive our order in time to use them for our event. They were just what we were hoping for. We wiull definitely order from 24HourWristbands again
I received my custom yard sign very quickly! It is absolutely perfect and high quality. I highly recommend!
I ordered a few dozen can coolers and they came days before I was expecting them. There were only a couple with misprints/stains but they gave me a ton of extra can coolers to make up for it. I am more than happy with my experience and I will be using them again.
My experience was amazing with an easy design platform. My final product was astounding and was beyond the expectations when I received it. I will truly use this service again in the future.
Shipping took a few weeks. When the product was received, a lot of the lanyards were stuck together at the imprint site. If you pull them apart too forcefully, the letters peel off. I have ordered lanyards from here several years in a row, but this is the first time that I have had this issue. Otherwise, the lanyards and print look beautiful.
The site is super easy to use and the option to get proof of what it will look like is amazing. They shipped very quick and are amazing quality for a good price. I will absolutely be using this site again for my wedding koozies!
We distribute our wristbands year-round at promo events, for contest winners, for acknowledgements. We love the product. Highly recommend and easy to order.
I had a great experience with 24hourwristbands. I will most definitely order again and recommend their services to others. Thank you!
Arrived incredibly fast! Ordered less than a week before we received them and the koozies look great!
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
SmartCustomer for Business
Gain trust and grow your business with customer reviews.
Claim your free account
Hello, We are saddened to hear your experience. We are truly sorry to hear about the issues you've faced with your order. To assist you better, could you please provide your order number? This will help us look into the matter more thoroughly and work towards a resolution. We appreciate your patience and understanding.