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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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Easy to navigate, user friendly. Fast shipping, great product!
Shipping was faster then expected. Ordered on Monday with normal free shipping and received it 2 days later on Wednesday! Website was also very easy to understand and order from. Will definitely be ordering from here again
Creating the button was easy enough with limited design experience...waiting to see the final product upon arrival! I appreciated the email updates on production and shipping. They just came in (quick service) and look really great! Thanks!
It was great before when I ordered and im expecting the same greatness
I love my koozies.quick shipping
Unprofessional and horrible customer service company! Delivery was later than the date they promised with an uncompleted order. Contacted them and wanted to see if we could rush this and get it before our event, but didn't get a respond until the day of the event. We didn't end up using the products because not all of guests can have one so our boss didn't want to use them. All they could do is say sorry and did not provide any help. Kept saying they could send back the uncompleted order AFTER the event is not helping. Also refused to do a refund, I even asked for a half refund because it was really not our fault that they didn't count the order before shipping them out. Spoke to the manager he even called me crazy asking for half refund of the products we DID NOT use.
It's ridiculous that they made mistake and think it's ok to ruin other's event and cause so much inconvenience to our company.
Fast easy and affordable. I really liked the added option for american made. I was very satisfied with the final product and the speediness of my order. I liked the updates I received through out the entire process. I'm very pleased and have already recommended to my son's school care for field trips and to friends for events we have. Thank you for excellent service.
Our mugs arrived within a week from placing the order and are exactly what we wanted.
Thank you. Received order in a timely manner.
Easy ordering. Great work.
Big hit with the family - easy to order, shipped on time
I WAS UPSET BECAUSE I CHECKED OUT YOUR WEB SITE LAST WEEK AND THE TOTAL CAME TO $70.00 AND THEM YESTERDAY THE TOTAL CAME TO 96 AND TODAY IT IS 103.00. I AM NOT HAPPY
This is the 3rd time ordering from you and have not been disappointed yet!
Thank you so much! God bless you!
The prices, selections and delivery were all great! This is my number 1 Go to site for all of my Koozies. Thank you
Great service, would definitely order again.
I need the order by Monday, June 19th at noon...I called the number and was assured that with Rush 1-day processing and Rush 1-day delivery this was possible...
So far, it was quite easy. Thanks!
Thank you. I am pleased with the cups I ordered for a family reunion. I chose the USA production facility. I especially felt the production and shipping updates were extremely helpful. I don't know any other company that does this. I would recommend 24hourwristbands to anyone who needs quality products and quick service.
I kept getting my cart emptied and had to do over. Some of the can coolers are off-center on 1 side.
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Customer,
We sincerely apologize for any inconvenience you may have faced regarding your order with us. We have looked into the records of your order. Please note that as per all the records including the weight stated by FedEx, the complete order of 700 cups were produced & shipped out. We duly apologize if you had 13 out of the 700 missing. Please know that per agreed upon terms: "If the quantity to be replaced is LESS than 10% of the entire order, we reserve the right to process a credit for that amount rather than redoing that portion." We have thus duly issued full credit, as accepted by you, for the 13 cups that you claimed were missing. We hope this resolves the issue.
As an extended courtesy, we are offering you a 15% discount on your next order with us. To opt for it, please call us and refer to this order number and a representative shall have the discount/refund issued to your next order. For any further queries, feel free to call us.
Thank you and have a nice day.
Sincerely,
24houwristbands.com.