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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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We received our order on schedule. Happy for the option to have them manufactured in the US. Will definitely order again.
Easy to order and upload my artwork.
They were cost effective and received quickly.
Product was easy to order. Package was received in a timely manner. Great Product! Emails to confirm payment, tracking number, and follow up on if product was received.
Excellent tattoos and second order. Fast shipping! Will purchase again.
Logo a little small but overall okay.
Product was easy to order, cost effective, and shipped promptly. I was pleased with the product upon receipt.
Get the premium. You wont be disappointed. My buttons came out beautiful and high quality! They came in about a week with the US made option.
Order was confirmed with a proof (I paid the extra $10 for the proof). Next I received an email saying order was "on hold". They sent another proof that was not correct and disapproved. I had three follow up calls and was then told it needed to go to the US processing and fabrication. I thought everything was straight but then received my (order 3 days late - paid for expedited shipping of course) and found it was still not correct - actually the second proof that was not approved. What a waste of time and money.
I have used this company for two previous orders and everything was fine. However, this time was HORRIBLE. I ordered bands from their site using a list of their approved fonts. They placed my order on hold because of a production issue--spacing was too close. They then used an automated phone system to call me about the hold. However, their system does not leave a message. Nor was I contacted in NO other way about the hold. I waited for two weeks for the arrival of my bands and then called when I became concerned about them arriving on time. When I called, I was told it was my fault I did get the call, and they charged me almost $200 in rush fees. Please keep in mind the total cost for the bands was $205! I talked to several people in customer service and the only thing that offered was a 17% discount on my next order. HA, the joke is on them because I will never do business with them again and when asked about my experience, I am happy to share how BAD my experience was!
I received excellent service. I was disappointed that the coasters I ordered where very flimsy and thin.
Great prices and helpful livechat service! Everything worked great, I've ordered several times. Would be nice to be able to do different fonts for the front and back messages Thanks!
Product and artwork were exactly as expected. Turn-around was faster than expected and I got the best price I could find. I definitely recommend this site. Thank you
I never received a receipt of purchase for this order. And I need it to reconcile my business credit card. Other than that, I received my order in a timely manner.
Hello, I never received a receipt of purchase for this order. And I need it to reconcile my business credit card
Fast turn around time and customer service is great. My wristbands order comes within specified time frame. I will order again in the future
I have ordered several times. Service is great as is the product and price. Thanks!
Great so far easy easy!
I ordered the black and orange color wrist band (work colors). I got them on time. The
Problem was, artwork showed the printing on the orange side. The product came with printing on the black side which made it virtually unreadable/invisible. I opened a support ticket on 9/28 with the hope that they would re-run the batch. Suddenly, all of the great communication ceased. Words are great, but actions speak volumes.
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Britt,
We would like to apologize for any inconvenience caused but please know that the invoice of an order is sent to a customer via email after an order is placed and an order is confirmed once the invoice is verified by the customer. We suggest you check the spam portion of your email as these emails we send may end up there or you can always contact us and one of our representatives will provide you with the invoice accordingly. We hope were able to explain and clarify this issue, please contact us for any further inquiries. Thank you.
Sincerely,
24HourWristbands.com