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24HourWristbands Reviews Summary
24HourWristbands has a rating of 4.5 stars from 13,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.
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Shocked over the shipping costs. The mugs were good for what I paid. But not as high quality as I would like.
You're website was easyily useable to a first time customer and your prices are great
Great product, fast shipping. Will use again.
Loved product!
This was my first time using this company for my companies promotional products. I should have read the reviews! There are so many bad ones and every time the company replies with why its the consumers fault for not reading the find print of their company policies. Hidden fees, not able to see the final product (even virtually) without more fees, shipping fees that are astronomically high, there are so many reasons I won't use them again. Once I finally received my order, the product was sub par. The lettering is nothing more than an iron on. The product was smelly. The size was super small. Not happy at all.
Not happy! Took 16 days for delivery, when promise was 8-9 days. Ordered 11/20 and missed delivery ahead of 12/3 fundraising event. Had to order subsequent 24-hour rush order. Now sitting on two invoice/receipts. :(
Put in the order ahead of time with a company card that wasn't under the name of the order. The status was put on hold but I wasn't aware of that do to the fact the email sent was in my spam folder. Luckily the customer service reps helped out when I called, however, had to spend extra to expedite shipping. The wristbands came on time but the stress of this situation could've been avoided if the company would ensure that important emails they sent out weren't considered spam. I would highly recommend that they look into why their emails go directly into spam folders.
Very easy to navigate and place orders thank you!
Order a simple button along with rush order, paid for the extra fast rush order, the buttons arrived 7 days later. That would be 7 days later than the date the buttons should have arrived. I paid extra for the rush order and got screwed. Buttons are just like I ordered,. However, they are junk because the event I ordered them for had already occurred. Will never come back for any reason. Don't believe the rush order, just a way to get you to pay more money for cheaply made buttons. Save your money!
Dear Jeff,
We would first like to apologize for any inconvenience that you have faced but please know that we as a company have always rectified any mistakes from our side and have always done the most we can with the best of our abilities to help and serve our customer so it seems highly unlikely that this situation would occur. We request you to provide your order number here or call us at 1-855-711-4467 or contact us through our ticketing system so we can look into it and figure out what actually went wrong since we cannot find your order without an order number to provide a reasonable resolution to this matter. We will be waiting for your reply, thank you.
Sincerely,
24HourWristbands.com
The customer service was excellent!
The wristbands turned out exactly how we wanted and we got them very quickly! Were very happy with this purchase!
The wristbands arrived in a timely manner. They were made as ordered. I will probably order from this site again
From order, design, to receipt, it was a good experience
Extremely happy with purchase. The product was delivered in a timely manor. The quality was great. The price was even better. Colors were as advertised. Would definitely recommend and will do business with again.
Thanks for the rush order in time for the event even tho it was a holiday meant a lot to me and my event
Will order my wristbands again, they are perfect for a medical alert for a tween. I also like the option of having them American made.
Thank you 24HourWristbands.
The prices of the products were nice, but I did not receive quality customer service. I will probably order with them again in the future. Hopefully I will get better service.
Fast, good service
Website easy to use, but disappointed that free setup was offered to schools they say, but in actuality only selected zip codes. Deceptive.
Also asked for a proof, yet it was never emailed to me. Instead they kept calling my house with a message to call them, but didn't use the wristbands name. I finally called back after looking up the proof myself online. They called again to remind me to check.
Yet they wouldn't email me but wasted time and operators on the phone. Product seems fine but not impressed with their operation.
Great use to create a bracelet design from scratch
From the business
With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Tony,
We would first like to apologize for any inconvenience that you have faced but please know that we as a company have always rectified any mistakes from our side and have always done the most we can with the best of our abilities to help and serve our customer so it seems highly unlikely that this situation would occur. We request you to provide your order number here or call us at 1-855-711-4467 or contact us through our ticketing system so we can look into it and figure out what actually went wrong since we cannot find your order without an order number to provide a reasonable resolution to this matter. We will be waiting for your reply, thank you.
Sincerely,
24HourWristbands.com