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24HourWristbands

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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24HourWristbands Reviews Summary

24HourWristbands has a rating of 4.5 stars from 13,118 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with 24HourWristbands most frequently mention customer service, great quality and timely manner. 24HourWristbands ranks 1st among Wristbands sites.

This company responds to reviews on average within 29 days

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128,077 reviews

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Bangladesh
1 review
0 helpful votes
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Stupendously Easyy!
April 19, 2018

The site was super easy to use. For most products! The guys there are efficient. The products are good and of amazing quality too.

Date of experience: April 19, 2018
New Mexico
1 review
0 helpful votes
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Very delighted
April 19, 2018

I was given very helpful service. It was fast and all my questions were answered in a great manner. I was able to change my order without going through a huge complicated process

Date of experience: April 18, 2018
Pennsylvania
1 review
0 helpful votes
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Thanks to Tim
April 19, 2018

Bad news: There were some issues with the artwork I had provided and the company didn't do a great job of communicating the problem to me, which held up the production of my job.
Good news: When I engaged customer service to troubleshoot the issue, Tim was able to clearly communicate the issue and help me resolve the problem.
Thanks Tim!

Date of experience: April 18, 2018
Virginia
1 review
0 helpful votes
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Job well done
April 19, 2018

The online chat was easy and helpful - Thomas did a great job answering my question, not wasting my time and ensuring that I received my order on time.

Pricing was right and process was easy!

Date of experience: April 18, 2018
California
1 review
0 helpful votes
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Nate is great!
April 19, 2018

I placed an order and didn't get a receipt for my payment. Nate helped me in the online chat room and instantly sent me a PDF copy of my receipt. This was a transaction made w/ my work credit card and I had been trying for several days to get the receipt. He resolved my issue w/in a matter of minutes.

Date of experience: April 18, 2018
California
1 review
0 helpful votes
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Murphy was great!
April 19, 2018

I did a reorder of an item I purchased exactly the same time last year. Murphy did a great and efficient job of submitting my new order in a timely manner. I really appreciate the promptness and professionalism of his service. Thanks again!

Date of experience: April 18, 2018
Kentucky
1 review
0 helpful votes
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Very Happy
April 19, 2018

Called to get help to place a order. Was having trouble getting it to work on website,
Talked to Adam he helped me get the correct design and colors. Did not take long, The next day received the proof all was good. This is my 2nd time to use them have had no problems. Get the product in good time with free shipping. Will use them again when needed.

Date of experience: April 18, 2018
Kansas
1 review
0 helpful votes
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Great Service!
April 19, 2018

I was a first time customer and ordering for my wedding. The Service Representative I spoke to was amazingly helpful and very kind. He helped me get my order on track and was nice enough to wave the fee to rush my shipping order. I am very thankful!

Date of experience: April 18, 2018
Washington
1 review
0 helpful votes
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Nate saved the day!
April 19, 2018

I ordered something that needed changes in the design and Nate in support helped me to make a product I really loved. Thanks for saving the day Nate!

Date of experience: April 18, 2018
California
1 review
0 helpful votes
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Richard responded to my request for an invoice instantly. My issue was resolved very quickly. Thank you Richard for your help.

Date of experience: April 18, 2018
Massachusetts
1 review
0 helpful votes
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Super Helpful
April 19, 2018

Nate was super helpful via chat in helping to make sure my cups would arrive on time for my son's birthday! He was also very efficient with his answers. Thanks again Nate!

Date of experience: April 18, 2018
Kentucky
1 review
0 helpful votes
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Max was very helpful!
April 19, 2018

This was a wonderful experience and Max was very helpful with re-ordering a product we've ordered before. We would use this company again and will recommend it to friends!

Date of experience: April 18, 2018
Texas
1 review
0 helpful votes
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The process was quick and Walter was very professional in helping me get my order placed quickly. We haven't seen the products yet so I can't speak of them, but as for customer service, Justin on the chat and Walter in person were very helpful.

Date of experience: April 18, 2018
Virginia
1 review
0 helpful votes
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Kevin was a big help on helping me resolve a issue with my order. The representative made a mistake on the design but Kevin was quick to resolve the problem. Id recommend 24hr Wristbands to anyone! GREAT JOB!

Date of experience: April 18, 2018
Florida
1 review
0 helpful votes
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Arnold is Awesome!
April 19, 2018

Arnold is Awesome!
Patient and courteous.
Thank you for your help.

Philip Hess
The Law Office of John Phillips.

Date of experience: April 18, 2018
California
1 review
0 helpful votes
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I really appreciated Tim's quick responses, he was very helpful throughout the completion of my order. Thank you Tim!- I give him 5 stars, I hope the final product and delivery time is just as precise!

Date of experience: April 17, 2018
California
1 review
0 helpful votes
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I was super satisfied to get the bands I needed (ordered) in less than ten minutes. I will be using this company from here on out.

-Athletic Director Southern California

Date of experience: April 17, 2018
California
2 reviews
1 helpful vote
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Great service
April 18, 2018

This is a super fast efficient company with great customer service :) Follow up on the phone after the purchase was excellent as well.

Date of experience: April 17, 2018
Georgia
1 review
0 helpful votes
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I find that Tim is a true Customer Service Representative. He went through the steps and when he discovered that the steps did not work for this situation he stayed on the chat and too other measures to solve the problem. At the beginning I was an irate and dissatisfied customer regarding this order. At the end of the chat he had me calmed down, and a solution to the problem. You need more Representatives like him.
Thank you Tim,
Jason

Date of experience: April 17, 2018
Texas
1 review
0 helpful votes
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Walter to the Rescue!
April 18, 2018

I was having a bit of trouble ordering online and Walter came to my rescue! He was so helpful and walked me through everything step by step! He was GREAT! Thank you, Walter. Can't wait to get my wristbands!

Date of experience: April 17, 2018

From the business

With hundreds of promotional product companies in the market, it's difficult to choose one to trust. Since 2006, our focus has been providing our best price, quality, and service in the industry. Thanks to our amazing customers and our dedication t...


24hourwristbands.com
Founded in 2006
Houston, Texas, United States